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hotel staff none smoking area inside/bar
Beautiful setting. Atmosphere very pleasant and staff friendly A bit expensvie because of poor exchange rate of euro to pound.
I stayed here before and it was as good as ever. My room was no-smoking (booking specified smoking).
Excellent, Overall enjoyable due to fantastic staff, Infact very nice staff, and helpful, Food was good and ambience was good aswell at the restaurant. Rooms were very small, I had to pay more and upgrade to bigger room, but still it was small as compared to other rooms I have been to
Everything has been excellent throughout my (unfortunately) short stay; the monastery has been restored very well, friendly staff and an excellent room completed the positive picture. As a cherry on the cake, the bill has been reduced from my expectations. A truly remarkable place!
the beautfil surroundings and the staff were exepationally helpful and polite. I did not like the fact that there was no tourist information in english as i would have been interested in exploring the local area.
An ancient monastery undergo a very nice and modern renovation. Very romantic location with superior restaurants and very good wellness area.
great location, wonderful staff. The best I've stayed in in the area
The excellent stafff provided a very personal service which is very unusual in hotels nowadays. The food was excellent and beautifully presented along with wonderful surroundings. We have not been this impressed for a very long time...5 stars to all concerned.
Wonderful property. Setting and renovation was wonderful. We had a very good meal in the restaurant.
The gourmet meal - it was fabulous!! I wasn't crazy about the "Shaker" style decor in our room.
excellent service and surroundings throughout no
great hotel, excellent staff and wonderful rooms
The breakfast. This is more like a 3-star hôtel. This W-E the 2 restaurants were requisitioned for 2 different weddings. For the diner we were redirected towards an outside restaurant in the city. The charm had left.
The room was a nice size for one person. Food is good. The room is clean and made up well. The TV channels are limited for English channels. There could have been more towels and toilettries. The spa was not what I expected for the expensive price. They need to update their old spa tubs as they are far too small and uncomfortable. This is more like a 3-star spa now. I was told by a desk clerk that their Land Haus Restaurant was closed, and it was not. I was told to go to the expensive restaurant for which I did not like for lunch. The waitstaff did not smile & acted annoyed with their jobs. The desk staff then apologized to me that the Land Haus Restaurant was indeed open, and they made a mistake. They did not offer to take anything off the bill. I had to pay over 30 Euros for a lunch that I did not want. They could have given me a complimentary lunch for the mistake.
The hotels staff was very accommodating when it came to my wife and I's request. The hotel is literally miles from civilization and one would think that there would be more in the room (i.e. refrigerator, microwave) that way you can make sure you have something to snack on at night. That is unless you don't mind driving 15km to get something to eat. The price is
Excellent, comfortable modern room. Rang to say we were arriving lte. The hotel does have a restaurant and kitchen. Arrived at 10pm. tired and hungry. Told by night staff waitress/check in there was nothing to eat - I even asked for some bread and there was no response. As the hotel is in the country and nothing was opened in the very small, this response didn't warrant the 4* rating! Also, only 1 towel + limited bathroom supplies in a double room. Little things, but made me critical of the rating. Didn't expect we should have to ask for these basics as it was a booking. The following morning, with different staff, the service was impeccable. Proving that individual employees make a huge difference to a business.
Friendly Husband and Wife owners made us feel very welcome. Amazing waterbed and luxury bathroom, with zacuzzi bath and body massaging shower, with radio!! Excellent value evening meal, and superb breakfast
The guest house was excellent value and the food was great, would go again
Very pour breakfast, in all the beds were not fresh linen( I found a lot of hair on the beds, apparently someone was asleep before us in these beds, and after the first night, I gently asked the owner of the hotel why on bed sheets hair and dirt, the owner of the hotel said that it could not be, but it changed us all bed linens),
We were made to feel very welcome. Monika added so many extra special touches such as complimentary cakes and coffee on arrival, with chocolates for the children. Gluhwein one evening. Extra breakfast etc..We were collected and taken back to the airport and the designer outlet by Monika and her family.This was so much more than just bed & breakfast and we would definetly recommend this guest house
Very friendly people letting a nice and big and well equipped apartment. The letting is rather a B&B than a hotel.
We loved basically everything about our stay, including: delicious breakfast, friendly staff, comfortable room, location and more. It was just perfect for a relaxing time away. The free transfers to and from the airport were perfect and allowed the journey to be less stressful. Free bike hire was a plus as we were able to explore the countryside. 100% loved our stay! No..
Excellent hosts. The booking confirmation form sent did not contain the phone number of the hotel and we ended up paying an unnecessary €12 for a taxi.
the relaxed feeling plus the steamroom and sauna bath nothing
We felt very welcome. The staff are very friendly and have very good knowledge and information about the immediate and surrounding area. The room was spacious and well presented. There are good facilities available too.
Our hosts were fantastic! Very friendly and welcoming. The stay was very private. The hosts stay out of your way except to provide any meals. On the other hand, if you prefer to talk, as we did, they are very personable and easy to talk to. We spent an excellent time discussing their Alaska cruise and looking at pictures. Also, since they also operate a spa, the bathroom was appointed very nicely. Tub was six feet long, heated floors, separate shower, lots of nice amenities. Would highly recommend this hotel. The hotel is in the small town of Hornbach, making it a very quiet place to stay, but only a mile or so from the Zweibrucken shopping outlets, so you can reach the city very quickly. Would love to visit again! Nothing.
Third trip to Sarlouis and stayed at this hotel every time. Very accommodating staff and excellent room. none
Ground floor bedrooms
I was staying at an old German house nicely renovated that kept the charm. Location was very convinient for my business trip in the Dillingen area. It does not have an elevator and one of our older colleagues found it hard to climb two floors to his room.
The inclusive breakfast was very comprehensive and efficiently served making the hotel good value for money The attached resturant that provided the evening meal was not up to standard in its service (it took 2.5 hours to give us the three couses we ordered) and some of the food was not cooked and the portions were small. However the breakfast as described above was a complete contrast.
Lovely hotel, excellent food, staff very helpful and friendly. Free internet means I could get some work done.
room where of goos standard and staff was verry friendly and helpfull, breakfast was nice aswell. noise outside the room at night was so loud that I didn't sleep a lot.
The welcome of the staff and willingness to help
Staff very freindly, Room very clean and comfortable and Food was Fantastic No lift
Good sized room this time. Very friendly staff. Easy to get to from the autobahn. Close to the "eating area" in Saarlouis. Now have their garden open. Noisy on a Saturday night, as close to the main road.
Excellent buffet breakfast Fairly noisy location, as it is on a roundabout and cars were being driven around throughout the night.
The location was excellent for my business trip, also good to relax after in their sauna Everything was OK no problems
WiFi and parking free of charge, nice staff The room was clean but old stylish, needs to be refurbished
Restaurant open as of 1700 hours, private parking lot, Fitness room and sauna in bmt free of charge. No lift available, when you have a lot of luggage
good position - parking - free wifi room smelled of cigarettes
Location is wonderful and peaceful! Very good breakfast! Good place for family with kids.
The peaceful location and the friendly, relaxed staff. The dinner was also very good.
Nice clean hotel, superb views from room bacony. Staff very good. Restaurant and food good. The location is a little bit away from the nearest town, but well signposted
I stayed in a mini suite. Aothough clean, it was extremely hot, with the temperature reaching 37 degrees inside. No aircondition and obviously you could not open the windows because the hotel is situated in the middle of the forest, with huge mosquitos flying around. It would be very easy to take care of this detail...put an airconditioner or even a fan...
excellent restaurant, parking facilities
quiet location, free parking, room view, clean and good food could not connect to free wifi
Breakfest was excellent Tv set in the room didn't work
Lovely hill top location, large balcony with good views, peace and quietness There was no guide to hotel services and the local area in the bedroom which you normally have in a good quality hotel like the Scheidberg.
The kindness of he staff For a 4 stars hotel, we were disappointed about the rooms.