Great location, with easy under cover access to the shopping centre and MRT. The free bus to / from airport made the whole trip easy
Latest deals for Novotel Hong Kong Citygate
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Deals from
$94
•Cheapest rate per nightCompare prices for Standard room, Superior room and 39 more Novotel Hong Kong Citygate deals.
Standard room, 2 twin beds
$94
nightly with fees
Standard room, 1 twin bed
$103
nightly with fees
Standard room, 1 queen bed
$105
nightly with fees
Executive room, bed type unknown
$107
nightly with fees
Double room, 1 twin bed
$107
nightly with fees
Executive room, bed type unknown
$110
nightly with fees
Standard room, 1 queen bed
$111
nightly with fees
Standard room, 1 queen bed
$112
nightly with fees
Standard room, 1 queen bed
$112
nightly with fees
Standard room, 1 twin bed
$116
nightly with fees
Standard room, bed type unknown
$119
nightly with fees
Standard room, 1 twin bed
$129
nightly with fees
Standard room, 1 queen bed
$129
nightly with fees
Standard room, 1 twin bed
$136
nightly with fees
Standard room, 2 twin beds
$139
nightly with fees
Standard room, bed type unknown
$147
nightly with fees
Standard room, 1 queen bed
$149
nightly with fees
Standard room, 1 twin bed
$213
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at Novotel Hong Kong Citygate
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Reviews of Novotel Hong Kong Citygate
8.7
Very good
4950 verified ratings
Wonderful
2816
Very good
984
Good
640
Okay
234
Fair
128
Mediocre
62
Poor
86
Summary of reviews
Guests say
Guests consistently praise the hotel's excellent location, especially its proximity to the airport, shopping malls, Disneyland, and public transport. The free airport shuttle and friendly, accommodating staff are frequently highlighted as positives. Many guests appreciate the spacious rooms and amenities like the pool. However, some reviews mention issues with cleanliness, musty smells, and outdated facilities. Breakfast receives mixed feedback, with some finding it satisfactory and others desiring more variety. Overall, the hotel is seen as convenient and good value, particularly for travelers needing easy access to transport and shopping.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
1655 reviews
9.2 out of 10
1229 reviews
9.1 out of 10
12 reviews
9.2 out of 10
1 review
8.4 out of 10
4 reviews
All reviews
Pros (+) Great location, easy to get in the MTR and has a free shuttle to the airport.
Cons (-) Everytime I stay here I come away with a bad cough. I have a feeling there is a lot of mold in the air conditioning and it is causing this. No matter what room I’ve stayed in, I end up with a cough after staying here.
Pros (+) Great hotel with indoor access to the Metro from within the hotel through the attached shopping mall.
Pros (+) staff where efficient and rooms where a good size. The Hotel is on top of an outlet mall right by the airport so convenient location.
Cons (-) The restaurant was like a cattle market with no one queuing and little organisation (more the fault of the people than the hotel) Also the price per night was extortionate.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the dining options available at Novotel Citygate Hong Kong?
Guests can enjoy international cuisine at Essence or Mediterranean dishes at Olea. The hotel also offers a bar and a wide selection of cafés and restaurants in the area.
Is Novotel Citygate Hong Kong suitable for transit passengers?
Yes, the hotel is suitable for transit passengers with its convenient location near Hong Kong International Airport and the provided free airport shuttle service, making it an ideal choice for overnight stays.
What practical amenities are available in the rooms at Novotel Citygate Hong Kong?
The rooms feature modern amenities such as mini bars, flat-screen TVs, slippers, a refrigerator, and a private bathroom with bathrobes. Additionally, an air purifier is provided in the rooms.
What are the transportation options available at Novotel Citygate Hong Kong?
The hotel offers parking, free airport shuttle service, private parking, and a free shuttle service. It is also conveniently located near the MTR station for easy access to different parts of Hong Kong.
What are guests saying about the staff at Novotel Citygate Hong Kong?
Guests have praised the staff for being nice, helpful, attentive, and accommodating. The front desk staff have been specifically mentioned for their exceptional customer service.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended choosing a room with a view, particularly those facing the fountain or offering mountain, pool, or sea views.
Consider the Free Airport Shuttle
Take advantage of the hotel's free shuttle service to and from the airport, which guests found convenient and efficient.
Explore Nearby Attractions
The hotel's proximity to Citygate Outlets, Tung Chung MTR station, and Ngong Ping 360 makes it a convenient base for exploring Lantau Island, Disneyland, and other tourist spots.
Check for Room Cleanliness
While some guests praised the cleanliness of the rooms, others mentioned that the cleanliness could be improved, so it's advisable to check recent reviews for the latest feedback on room cleanliness.
Be Mindful of Room Facilities
Some guests noted that the facilities inside the rooms were a bit old, so it's worth considering this aspect when booking.
Utilize the Hotel's Free Shuttle to Disneyland
If you're planning to visit Disneyland, take advantage of the hotel's shuttle service, which guests found convenient for accessing the theme park.
Take Note of Room Amenities
Guests appreciated the amenities provided, such as the free airport shuttle, gym, and the hotel's connection to a shopping mall and MTR station, making it convenient for shopping and transportation.
Consider Room Size and Layout
Some guests mentioned that the room size and layout were well-utilized, while others found the space to be limited, so it's advisable to consider this aspect based on personal preferences.
Check for Early Check-in Flexibility
A few guests mentioned inflexibility regarding early check-in, so it's recommended to confirm the hotel's policies on early check-in if needed.
Be Aware of Room Maintenance
Some guests reported issues with room maintenance, such as broken light switches and outdated interior design, so it's advisable to check recent reviews for any updates on the hotel's maintenance.
Location
51 Man Tung Road, Hong Kong 0
What's nearby
- AsiaWorld-Expo2 mi
- Hong Kong Disneyland6.5 mi
- Hong Kong Disneyland Resort6.6 mi
- Macau Ferry Terminal13.4 mi
- International Finance Centre13.8 mi
- Victoria Harbour14 mi
- The Harbourside14 mi
- Sorrento14.1 mi
- Langham Place Shopping Mall14.6 mi
- Prince Edward14.6 mi
- Nathan Road14.7 mi
- Tsim Sha Tsui Station14.7 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Novotel Hong Kong Citygate
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | November | $154 | $171 |
Cheapest month to stay with an average 15% drop in price. | Most expensive month to stay with an average 10% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Novotel Hong Kong Citygate
Which month has the cheapest rates at Novotel Hong Kong Citygate?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Novotel Hong Kong Citygate is June, with an average nightly rate of $132. The most expensive month is December at $202 per night.
What is the cheapest day to book Novotel Hong Kong Citygate?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Novotel Hong Kong Citygate is Sunday, with an average nightly rate of $111. The most expensive day is Monday at $175 per night.
How far in advance should you book Novotel Hong Kong Citygate?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Novotel Hong Kong Citygate, book around 4 weeks in advance. This could save you approximately 25% compared to booking last minute.
KAYAK's top tips for your stay at Novotel Hong Kong Citygate
FAQs when booking at Novotel Hong Kong Citygate
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
14.8 mi | Hong Kong Intl | 1.9 mi |