Pros (+) The room is modern and spacious, the staff were incredibly friendly and attentive, and the location is fantastic also.
Cons (-) I can't fault them to be honest
5 stars
The Murray, Hong Kong, a Niccolo Hotel
Photos of The Murray, Hong Kong, a Niccolo Hotel
Overview
Located in Central, this 5-star hotel is within a short walk of International Financial Centre, Pacific Place and Lan Kwai Fong. Guests also have exclusive access to the on-site Wellness at The Murray and Gymnasium.
Guests can enjoy The Murray Hong Kong a Niccolo Hotel's relaxation facilities, such as a sauna, a Jacuzzi and a swimming pool, and work out at Swimming pool and Vitality Pool. It provides a rooftop terrace and free Wi-Fi, as well as fitness classes.
Each room is well-equipped to make guests comfortable and includes a pillow menu, a mini bar and luxury linen. Each features a range of entertainment options, such as a flat-screen TV and movies-on-demand.
Guests of The Murray Hong Kong a Niccolo Hotel are invited to experience Chinese and Asian cuisine at Guo Fu Lou, or try European dishes at Popinjays. In the evening, guests can relax in the comfortable lounge bar.
After settling in to their room, guests can explore the area with use of Admiralty Station, which is a brief walk from the hotel. Guests can also easily visit The Center and Soho.
Latest deals for The Murray, Hong Kong, a Niccolo Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Murray, Hong Kong, a Niccolo Hotel
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Shuttle service (free)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Dining
- Wine glasses
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Garden view
- Slippers
- Sofa
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
- Storage available
Pool and spa
- Spa and wellness center
- Spa
- Hot tub
- Indoor pool
- Sauna
- Pool towels
Parking and transportation
- Shuttle service (free)
- Parking
- Airport shuttle (surcharge)
- Private parking
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Workspace
- Desk
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of The Murray, Hong Kong, a Niccolo Hotel
9.2
Wonderful
664 verified ratings
Wonderful
477
Very good
89
Good
55
Okay
12
Fair
12
Mediocre
7
Poor
12
Summary of reviews
Guests say
Guests appreciated the hotel's cleanliness and great location, being close to shopping and restaurants. However, there were significant complaints regarding the service, with some guests finding the staff unhelpful and rude. Overall, while the hotel has many positive aspects, the service quality detracted from the experience for some.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
9.3 out of 10
298 reviews
9.1 out of 10
119 reviews
9.7 out of 10
2 reviews
All reviews
Pros (+) Large well-appointed room by Hong Kong standards. Generous amenities, like large complimentary water and fruit bowl. Service staff is well trained and on point. Dining is excellent. Like the location in Central. New enough that even Hong Kongers are pleasantly surprised by the Murray.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers a range of standout amenities, including a rooftop terrace, swimming pool, sauna, Jacuzzi, and fitness classes. Guests can also enjoy the exclusive access to the on-site Wellness at The Murray and Gymnasium.
How is the quality of the beds and linens at the hotel?
The rooms are well-equipped with a pillow menu, luxury linen, and comfortable beds, ensuring a good night's sleep for guests.
Is parking available at the hotel?
Yes, the hotel offers parking, valet parking, and private parking for the convenience of guests.
What can guests expect from the hotel's dining options?
Guests can enjoy a variety of dining options, including Chinese and Asian cuisine at Guo Fu Lou, European dishes at Popinjays, and a comfortable lounge bar for evening relaxation.
When is the best time to visit the hotel?
The high season is in March, offering an ideal time to experience the hotel's exceptional service and facilities. However, February is also a great time to visit and enjoy the hotel's brand new, tasteful, and incredibly clean environment.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, particularly those overlooking Hong Kong Park, for a more enjoyable stay.
Explore Nearby Attractions
The hotel's proximity to Central, HK Park, Pacific Place, and the Pier makes it convenient for exploring the area on foot.
Consider Room Upgrade
Guests highlighted the benefits of room upgrades, such as spacious accommodations and exceptional service, contributing to an outstanding experience.
Take Advantage of In-Room Dining
Despite limited room service menu accessibility, guests found the in-room dining service to be helpful and thoughtful.
Engage with the Concierge
The concierge, particularly Eric, received praise for being wonderful and helpful, providing valuable assistance and enhancing the overall stay.
Enjoy the Breakfast
Guests appreciated the well-presented and varied breakfast options, as well as the quality of the dinner restaurants.
Utilize the 24-Hour Gym
The availability of a 24-hour gym was highlighted as a positive feature, offering convenience and excellent facilities for fitness enthusiasts.
Be Mindful of Location
While the hotel's location is central, it's advisable to note that some areas may close down during the weekend, impacting accessibility to restaurants and conveniences.
Appreciate the Personal Touch
The hotel staff, including Ms. Florence Lai and others, were commended for their friendliness, assistance, and top-notch service, contributing to a memorable experience.
Check for Room Upgrades
Some guests experienced discrepancies with room upgrades promised through booking platforms, suggesting the importance of confirming details directly with the hotel to avoid misunderstandings.
Location
22 Cotton Tree Drive,Central, Hong Kong
What's nearby
- Victoria Harbour0.5 mi
- International Finance Centre0.6 mi
- Hong Kong Convention and Exhibition Centre0.8 mi
- Central Plaza0.9 mi
- Macau Ferry Terminal0.9 mi
- Avenue of Stars1.4 mi
- Nathan Road1.5 mi
- Chungking Mansions1.5 mi
- Tsim Sha Tsui Station1.5 mi
- The Harbourside1.7 mi
- Sorrento2 mi
- Tin Hau Temple2.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Murray, Hong Kong, a Niccolo Hotel
Low season | May |
|---|---|
High season | February |
Average price (weeknight) | $504 |
Average price (weekend night) | $309 |
When to book a room at The Murray, Hong Kong, a Niccolo Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.7 |
|---|---|
Distance to city center | 3.4 mi |
Nearest Airport | Hong Kong Intl |
Distance to airport | 15.6 mi |
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