Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.4 "Good value."9.6 "96% thought it was a
great value ." -
8.4 "Location is great."7.1 "
Near to public transport , according to 71%." 9.3 "93%liked the proximity to sightseeing ." 8.8 "88%enjoyed the restaurants & bars nearby ." 8.1 "City centre within easy reach , said 81%." -
8.2 "Great service."8.4 "84% found the
staff to be very friendly ." 9.4 "94% werehappy with the shuttle service ." 8.2 "82% thought theservice was very professional ." 9.2 "92% said theconcierge service was amazing ." 8.8 "88% werehappy with the room service ." 8.1 "Management was excellent , said 81%." -
7.0 "Good pool."7.7 "
Clean pool , said 77%." -
6.3 "Food is average."5.0 "The
price was ok for 50%." -
5.8 "Breakfast is mediocre."
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5.6 "Average amenities."5.6 "56% thought the
building was acceptable ." 5.0 "50% found thegrounds not bad ." -
4.8 "Internet is poor."3.6 "64% said the
wifi quality was bad ." -
3.1 "Quite uncomfortable."1.7 "83% said
rooms were small ." 2.3 "Air conditioning was criticized by 77%." 2.5 "75%criticized the small bathroom ." -
2.3 "Disappointing wellness & sports facilities."2.3 "77%
didn't like the fitness area ."
Overall Rating
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8.7 "Location is great."7.1 "
Near to public transport , according to 71%." 9.4 "94%liked the proximity to sightseeing ." 8.9 "89%enjoyed the restaurants & bars nearby ." -
8.2 "Great service."8.1 "81% found the
staff to be very friendly ." 9.6 "96% werehappy with the shuttle service ." 8.3 "83% thought theservice was very professional ." 9.1 "91% said theconcierge service was amazing ." -
7.2 "Good pool."
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6.3 "Food is average."
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5.5 "Breakfast is mediocre."
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5.5 "Average amenities."5.5 "55% thought the
building was acceptable ." 6.0 "60% considered thelobby entrance to be so-so ." -
5.4 "Vibe was decent."6.0 "60% considered the
lobby entrance to be so-so ." -
5.2 "Rooms are ok."5.2 "
Beds were acceptable for 52%." -
4.8 "Internet is poor."3.7 "63% said the
wifi quality was bad ." -
3.3 "Not very comfortable."2.2 "78% said
rooms were small ." 2.5 "75%criticized the small bathroom ." 2.5 "Air conditioning was criticized by 75%."
Overall Rating
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8.5 "Good value."
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8.3 "Great service."8.0 "80% found the
staff to be very friendly ." 9.5 "95% werehappy with the shuttle service ." 8.2 "82% thought theservice was very professional ." -
8.2 "Location is great."7.1 "
Near to public transport , according to 71%." 9.1 "91%liked the proximity to sightseeing ." -
7.5 "Good cleanliness."7.6 "76% said
rooms were clean ." -
7.1 "Good pool."
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6.5 "Food is average."
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5.6 "Breakfast is mediocre."
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5.6 "Vibe was decent."
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4.9 "Internet is poor."3.6 "64% said the
wifi quality was bad ." -
2.7 "Quite uncomfortable."1.3 "87% said
rooms were small ."
Overall Rating
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9.0 "Excellent value."
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8.4 "Location is great."7.3 "
Near to public transport , according to 73%." -
8.3 "Great service."8.4 "84% found the
staff to be very friendly ." 8.4 "84% thought theservice was very professional ." 9.5 "95% werehappy with the shuttle service ." -
7.9 "Good cleanliness."7.8 "78% said
rooms were clean ." 7.2 "72% thoughtit was clean ." -
6.3 "Vibe was decent."
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6.3 "Food is average."
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5.8 "Rooms are ok."5.3 "
Beds were acceptable for 53%." -
4.6 "Internet is poor."3.4 "66% said the
wifi quality was bad ." -
3.1 "Quite uncomfortable."1.5 "85% said
rooms were small ."
Overall Rating
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8.5 "Location is great."7.3 "
Near to public transport , according to 73%." 7.2 "Easily accessible by car , said 72%." 8.5 "85%enjoyed the restaurants & bars nearby ." 9.4 "94%liked the proximity to sightseeing ." 7.7 "City centre within easy reach , said 77%." -
8.1 "Great service."8.1 "81% found the
staff to be very friendly ." 9.5 "95% werehappy with the shuttle service ." 8.2 "82% thought theservice was very professional ." 9.4 "94% said theconcierge service was amazing ." -
7.9 "Good cleanliness."7.9 "79% said
rooms were clean ." 7.0 "70% thoughtit was clean ." -
6.8 "Pool is mediocre."
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6.1 "Food is average."
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5.5 "Average amenities."5.6 "56% thought the
building was acceptable ." -
5.4 "Breakfast is mediocre."
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4.9 "Internet is poor."3.7 "63% said the
wifi quality was bad ." -
2.8 "Quite uncomfortable."1.4 "86% said
rooms were small ." 4.8 "52% didn't like theuncomfortable beds ." 2.5 "Air conditioning was criticized by 75%." 2.9 "71%criticized the small bathroom ." -
2.2 "Disappointing wellness & sports facilities."2.2 "78%
didn't like the fitness area ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.1review from
Usually reasonable value Massive price fluctuation
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7.3review from
Convenient location, clean modern room, helpful staff, free city shuttle service, value for money The rooms are small but nicely laid out.
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6.3review from
Smooth check-in; our requests for higher floor and harbourview were met. Extension for dayroom nicely settled for the lower earlier agreed price. Beautiful view due to ceiling-to-floor glass on outside. Location at top of Hong Kong Escalators, brings you easily to outgoing area soho and back. Rest of facilities (gym, pool) not used but were in good order. Room rates may change quite a bit on a daily basis (eg: hkd 570 vs 950 for dayroom extension). The free wifi-reception in the room at times not strong enough, in hallway ok though.
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5.7review from
Central location above business district and restaurant/bars with easy access on Mid Levels escalator. plus bus stop right outside and lots of passing taxis.. Rooms are very small (even the harbour view suite), but all very clean with friendly staff.
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4.0review from
Food & Beverage quality in coffee shop very small rooms and bed to small and uncomfortable, no contact from management even though I was a long stay guest
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5.7review from
able to walk to certain tourist areas none
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5.6review from
Rooms were made up promptly each day. Very clean. Rooms are small. Clock did not work. Location is only fair.
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4.8review from
the location too small rooms
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7.2review from
Location
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6.4review from
Location and hotel staff help
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7.2review from
Free wireless internet in the room
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6.3review from
Smooth check-in; our requests for higher floor and harbourview were met. Extension for dayroom nicely settled for the lower earlier agreed price. Beautiful view due to ceiling-to-floor glass on outside. Location at top of Hong Kong Escalators, brings you easily to outgoing area soho and back. Rest of facilities (gym, pool) not used but were in good order. Room rates may change quite a bit on a daily basis (eg: hkd 570 vs 950 for dayroom extension). The free wifi-reception in the room at times not strong enough, in hallway ok though.
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5.7review from
Central location above business district and restaurant/bars with easy access on Mid Levels escalator. plus bus stop right outside and lots of passing taxis.. Rooms are very small (even the harbour view suite), but all very clean with friendly staff.
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4.0review from
Food & Beverage quality in coffee shop very small rooms and bed to small and uncomfortable, no contact from management even though I was a long stay guest
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5.7review from
able to walk to certain tourist areas none
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5.6review from
Rooms were made up promptly each day. Very clean. Rooms are small. Clock did not work. Location is only fair.
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4.8review from
the location too small rooms
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6.4review from
Location and hotel staff help
