Pros (+) It’s great!
5 stars
Mandarin Oriental, Hong Kong
Photos of Mandarin Oriental, Hong Kong
Overview
The Mandarin Oriental Hong Kong is a large hotel that has 499 guestrooms that feature a mix of Asian and European style décor. The property has a wealth of features and amenities for the guests to enjoy. This is a multilingual hotel with English, Chinese, Japanese, Russian, German, and other languages are spoken. The property is also family-friendly and smoke-free. The five-star property has a fantastic location, as well.
Guests will be able to choose from a wide range of beautifully decorated rooms and suites that have views of the city, harbor, and more. Some of the types of amenities that can be found in these rooms and suites include private marble bathrooms with designer toiletries, high-speed wireless Internet for a surcharge, air conditioning, a minibar, coffee and tea facilities, turndown service, a phone, and butler service if needed.
The property has live entertainment at the Captain’s Bar, and guests will be able to dine at Pierre, which offers French cuisine. Travelers who choose to stay at the property will also be able to enjoy some treatments at the full-service spa and take a dip in the indoor pool. The property has fitness facilities for the guests to use, as well. Coffee and tea are available in the common areas, and the property has a 24-hour front desk and conference space.
This hotel looks out on Victoria Harbour, and guests will find that they are just steps from a range of places for entertainment and shopping, the Hong Kong Maritime Museum, Victoria Peak, and more.
Latest deals for Mandarin Oriental, Hong Kong
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Mandarin Oriental, Hong Kong
- Snorkeling
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
Things to do
- Gift shop
- Hiking
- Fishing
- Board games/puzzles
- Canoeing
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Beauty salon
- Horse riding
- Bowling
- Windsurfing
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Services and conveniences
- Conference rooms
- Business center
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Indoor pool
- Sauna
General
- Fireplace
- Interconnected room(s) available
- Soundproof rooms
- Lockers
- Telephone
- Storage available
Media and entertainment
- Radio
- Cable or satellite TV
- CD player
- TV
- DVD player
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
Bedroom
- Fold-up bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Fax
- Desk
Parking and transportation
- Parking
- Airport shuttle (surcharge)
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Mandarin Oriental, Hong Kong
9.4
Wonderful
840 verified ratings
Wonderful
666
Very good
83
Good
55
Okay
16
Fair
12
Mediocre
3
Poor
5
Summary of reviews
Guests say
Guests generally appreciated the hotel's great atmosphere and location, with many praising the cleanliness and room size. However, there were notable concerns regarding the service, particularly with billing issues. Overall, the hotel offers a memorable experience, though some aspects could be enhanced.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9.4 out of 10
360 reviews
9.3 out of 10
26 reviews
9.3 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options, including a restaurant, bar/lounge, coffee shop, and snack bar. Guests can also enjoy special diet menus upon request and have food delivered to their accommodation.
Are there any specific amenities for families with children?
Yes, the hotel provides babysitting or child care services, kids meals, and a kid-friendly buffet, making it family-friendly and suitable for those traveling with children.
What are the notable features of the hotel's rooms and suites?
The rooms and suites feature private marble bathrooms with designer toiletries, high-speed wireless Internet, air conditioning, a minibar, coffee and tea facilities, turndown service, and butler service if needed. Some rooms offer views of the city, harbor, and more.
How is the hotel's customer service and staff?
The staff is known for being extremely attentive, friendly, and capable, providing impeccable service. Guests have highlighted the staff's readiness to help in a polite and unassuming manner.
What are the best times to visit the hotel?
The hotel is ideal for a visit during the high season in January, offering a wonderful experience with its amazing location, exceptional staff, and excellent services.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the spectacular views from the rooms, including those of the city and harbor. Consider choosing a room with a balcony for an enhanced experience.
Enjoy the Live Entertainment
Guests appreciated the live entertainment at the Captain’s Bar, providing a lively atmosphere for relaxation and socializing.
Indulge in Spa Treatments
Take advantage of the full-service spa for some rejuvenating treatments, as recommended by several guests who enjoyed the spa facilities.
Explore Nearby Attractions
The hotel's fantastic location offers easy access to a range of attractions, including the Hong Kong Maritime Museum, Victoria Peak, and various shopping and entertainment options.
Consider Room Butler Service
For added convenience, the hotel offers butler service if needed, as highlighted by the amenities provided in the rooms and suites.
Family-Friendly Amenities
Families can benefit from the hotel's family-friendly amenities, such as babysitting or child care services and kid-friendly meal options.
Dine at Pierre
Guests praised the French cuisine at Pierre, making it a recommended dining option within the hotel for a memorable culinary experience.
Take Advantage of Fitness Facilities
The property offers fitness facilities for guests to use, providing an opportunity to stay active and maintain wellness during the stay.
Utilize the Multilingual Staff
The hotel's multilingual staff, fluent in various languages including English, Chinese, Japanese, and more, ensures effective communication and assistance for international guests.
Plan Ahead for High Season
Considering the high season in January and the low season in June, guests may want to plan their visit accordingly to align with their preferences and avoid potential crowds.
Location
5 Connnaught Road, Hong Kong
What's nearby
- Victoria Harbour0.3 mi
- International Finance Centre0.3 mi
- Macau Ferry Terminal0.7 mi
- Hong Kong Convention and Exhibition Centre0.9 mi
- Central Plaza0.9 mi
- Avenue of Stars1.2 mi
- Nathan Road1.3 mi
- Chungking Mansions1.3 mi
- Tsim Sha Tsui Station1.4 mi
- The Harbourside1.5 mi
- Sorrento1.7 mi
- Tin Hau Temple2.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mandarin Oriental, Hong Kong
Low season | June |
|---|---|
High season | March |
Average price (weeknight) | $669 |
Average price (weekend night) | $509 |
When to book a room at Mandarin Oriental, Hong Kong
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.5 |
|---|---|
Distance to city center | 3.2 mi |
Nearest Airport | Hong Kong Intl |
Distance to airport | 15.5 mi |
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