Pros (+) Location and price
Cons (-) The bed was extremely hard and uncomfortable
3 stars
West Hotel
39-47 Wai Ching Street, Jordan Road, Hong Kong, Hong Kong
Hong Kong, Hong Kong
See location+852 2770 7718Photos of West Hotel
Overview
Hotel with a 24-hour front desk, near Victoria Harbour A business center, concierge services, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. West Hotel offers 114 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Amenities at West Hotel
- Free Wi-Fi
- Business center
- Cable or satellite TV
- Free toiletries
- Internet
- Laundry service
- Laundry facilities
- Hairdryer
- 24hr front desk
- Safe
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
Services and conveniences
- Business center
- Currency exchange on-site
- 24hr front desk
Accessibility and suitability
- Elevator
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
Health and safety
- Safe
- Daily housekeeping
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Workspace
- Desk
Things to do
- Beach access
Reviews of West Hotel
7.1
Good
421 verified ratings
Wonderful
83
Very good
60
Good
112
Okay
48
Fair
66
Mediocre
25
Poor
27
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location and accessibility to transport and local attractions. However, many expressed dissatisfaction with the cleanliness of the rooms and the quality of service, particularly from staff. Overall, while the location is a strong point, improvements are needed in other areas.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.1 out of 10
7 reviews
7.3 out of 10
1 review
6.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at West Hotel?
Some guests found the beds to be rock hard and uncomfortable, while others mentioned that the pictures matched the room very well.
What can I expect from the hotel's customer service?
Guests have mentioned that the staff was friendly and helpful, but there were also comments about unfriendly staff without any smile and bad customer service.
Is the hotel's cleanliness up to standard?
Some guests have mentioned decent upkeep of the facilities, while others pointed out issues with the bathroom cleanliness and dusty air-con filters in the corridors.
What are the best times to visit West Hotel?
The low season is in April, and the high season is in November.
Does the hotel provide food for guests?
One guest suggested that the hotel should provide guests with food, while others did not mention this aspect.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of Nearby Attractions
The hotel is conveniently located near popular attractions such as Jade Market, Nathan Road, Ladies' Market, and the Star Ferry Pier Tsim Sha Tsui, making it easy to explore the city's offerings.
Consider Low Season Travel
If you're looking to avoid crowds and high prices, consider visiting in April, which is the low season according to the hotel's seasonality information.
Check for Language Options
If you're particular about TV channels, note that some guests found the majority of channels to be in Japanese, so it's worth checking with the hotel about available language options.
Be Mindful of Check-in/Check-out Times
The hotel offers flexible check-in and check-out times, allowing guests to plan their schedule with ease.
Utilize the Business Center
For those traveling for work, take advantage of the hotel's business center, as mentioned by several guests.
Request Daily Room Cleaning
Some guests mentioned that daily room cleaning was not provided, so if this is important to you, consider requesting this service during your stay.
Address Dietary Needs
A guest suggested that the hotel could consider providing food options for guests, so if you have specific dietary requirements, it may be worth inquiring about this with the hotel.
Be Prepared for Firm Beds
While some guests found the beds uncomfortable, others appreciated the room amenities, so consider your preference for bed firmness when booking.
Seek Assistance from Friendly Staff
Many guests praised the friendly and helpful staff, so don't hesitate to reach out to them for any assistance or recommendations during your stay.
Location
39-47 Wai Ching Street, Jordan Road, Hong Kong
What's nearby
- Sorrento0.3 mi
- The Harbourside0.5 mi
- Tsim Sha Tsui Station0.7 mi
- Nathan Road0.8 mi
- Langham Place Shopping Mall0.8 mi
- Chungking Mansions0.8 mi
- Avenue of Stars1 mi
- Prince Edward1.2 mi
- Victoria Harbour1.5 mi
- International Finance Centre1.6 mi
- Macau Ferry Terminal1.6 mi
- Hong Kong Convention and Exhibition Centre1.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about West Hotel
Low season | September |
|---|---|
High season | April |
Average price (weeknight) | $87 |
Average price (weekend night) | $89 |
When to book a room at West Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at West Hotel
FAQs when booking at West Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in Hong KongMost recommended
See most recommended stays in Hong KongGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Hong Kong Intl |
Distance to airport | 15.9 mi |
Everything you need to know for your stay in Hong Kong
Complete your trip
Popular destinations