Pros (+) As a local resident, they dropped the resort fee for me and gave me a discount for park. Much mahalo. We stayed from time to time and the people at the front desk all recognized us.
Cons (-) Nothing.
3 stars
The Surfjack Hotel & Swim Club
Photos of The Surfjack Hotel & Swim Club
Overview
Set in Honolulu, The Surfjack Hotel & Swim Club is within walking distance of International Market Place and offers a swimming pool. It is moments from Royal Hawaiian Center.
There are a range of facilities at the resort that guests can enjoy, such as valet parking, free Wi-Fi and a gym. Reception operates 24/7 and the friendly staff can recommend sights to visit and provide other tourist information.
This resort offers rooms with an en suite bathroom, air conditioning and a TV. They offer a private balcony, a refrigerator and an in-room safe.
On-site dining options include Mahina & Sun's Restaurant, which provides an ideal spot to enjoy a meal. In the evening, guests are invited to relax in the cozy lounge bar. A wide variety of dining options can also be found in close proximity to the property.
This Waikiki resort is located in an area popular with tourists and is close to Waikiki Beach and Spahalekulani. Guests can also easily visit nearby attractions, such as Honolulu Museum of Art.
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Amenities at The Surfjack Hotel & Swim Club
- Snorkeling
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Valet parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Conditioner
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Sofa
- Telephone
- Carpeted
- City view
- Pool view
- Storage available
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Things to do
- Gift shop
- Beach access
- Fishing
- Snorkeling
- Evening entertainment
- Night club
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Pets not allowed
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
Services and conveniences
- Safety deposit box
- Room service
- Key card access
- 24hr front desk
Parking and transportation
- Parking
- Valet parking
- Private parking
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
Pool
- Pool bar
- Outdoor pool
- Pool towels
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Balcony
Laundry
- Laundry service
Workspace
- Desk
Reviews of The Surfjack Hotel & Swim Club
8.6
Very good
1589 verified ratings
Wonderful
948
Very good
323
Good
180
Okay
52
Fair
40
Mediocre
23
Poor
23
Summary of reviews
Guests say
Guests generally praised the hotel's excellent location, making it easy to access nearby attractions. Service was frequently highlighted as friendly and accommodating, contributing to a positive experience. Cleanliness of the rooms and facilities received compliments as well, although some guests noted issues with noise levels from surrounding areas. Value for price was considered good by most, despite some concerns about extra fees. Overall, visitors enjoyed a fun, relaxed atmosphere with various amenities, particularly the pool and live music.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
46 reviews
All reviews
Pros (+) I liked how nice they were. Literally they gave us a hospitality room to rest before our flight free of Charge. The bartenders and staff were super nice
Cons (-) The fact that we had to leave and didn't see more of hawaii
Pros (+) Design, size of property, warmth and professionalism of staff. Value is great and since I live on another Hawaiian island, I liked the location, a somewhat quiet area of Waikiki but very close to the action. Great for LGBT travellers as well. You are far enough from the madding crowds and most of the guests were warm and friendly.
Cons (-) Pool needs to be heated and music is too loud. Also, (and I wish this was at every hotel), the shower was a bit complicated and took time to figure out how to properly adjust temperature, etc. Instructions would be helpful. Also, I called to find out where the channel guide for the tv was located and Front Desk did not know. Remodel those elevator cabs.....yuck!
Pros (+) Exceeded expectations in every way possible! Amazing upgrades for my birthday including an incredible pool view and a bottle of champagne! I'd definitely recommend this hotel to anyone wanting to stay in Waikiki!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers Mahina & Sun's Restaurant, which provides an ideal spot to enjoy a meal. In the evening, guests are invited to relax in the cozy lounge bar. Additionally, there are a wide variety of dining options in close proximity to the property.
Is parking available at the hotel?
Yes, the hotel offers free parking as well as valet parking. However, it's worth noting that some guests found the parking to be a few blocks away, which may not be convenient for everyone.
How is the cleanliness of the hotel rooms and facilities?
The hotel maintains a clean and comfortable environment, with daily housekeeping, a pool bar, and an outdoor pool with pool towels. However, some guests mentioned issues with hallway noise and the need for better maintenance of linens and decorative pillows.
What can guests expect from the customer service at the hotel?
Guests can expect friendly and accommodating staff who go the extra mile to make the stay unique. However, some guests experienced issues with noise and had concerns about the cleanliness of extra linens.
When is the best time to visit the hotel?
The high season is in July, while the low season is in December. Visitors can enjoy the convenient walking distance to the beach and downtown Waikiki, as well as the evening entertainment and night club offerings.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the pool for a relaxing and enjoyable experience.
Enjoy On-Site Dining
Guests praised the on-site restaurant, Mahina & Sun's Restaurant, for its delicious food and recommended trying it during the stay.
Take Advantage of Free Parking
The hotel offers free parking, which is a valuable perk in the area. However, be prepared for a short walk to the parking area.
Consider Room Upgrade
Some guests were pleasantly surprised with room upgrades, resulting in spacious and comfortable accommodations. It might be worth inquiring about upgrade options.
Be Mindful of Noise Levels
A few guests mentioned noise as an issue, so light sleepers may want to consider this when selecting a room or bring earplugs as a precaution.
Explore Nearby Attractions
The hotel's central location provides convenient access to various attractions, including shops, restaurants, and the beach, making it an ideal base for exploration.
Appreciate the Live Entertainment
Guests enjoyed the evening live music at the hotel, adding to the overall positive experience. It's worth taking advantage of this entertainment during the stay.
Note the Resort Fee
Some guests expressed dissatisfaction with the daily resort fee, so it's advisable to factor this into the overall budget when planning the trip.
Embrace the Relaxed Vibe
Many guests appreciated the hotel's cool and relaxed atmosphere, contributing to a pleasant and laid-back stay.
Inquire About Room Amenities
Guests recommended checking room amenities beforehand, especially for specific needs like workspaces, to ensure a comfortable and convenient stay.
Location
412 Lewers Street, Honolulu, O'ahu, HI 96815
What's nearby
- Fort DeRussy0.4 mi
- U.S. Army Museum0.4 mi
- Kuhio Beach Park0.6 mi
- St. Augustine by-the-sea0.7 mi
- Magic Island1.2 mi
- Diamond Head State Monument2 mi
- Honolulu Museum of Art2 mi
- Puu Ualakaa State Park2.2 mi
- National Memorial Cemetery of the Pacific2.3 mi
- Iolani Palace2.6 mi
- Shangri La2.7 mi
- Lyon Arboretum3.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: TA-069-861-3760-01
Essential information about The Surfjack Hotel & Swim Club
Low season | September |
|---|---|
High season | December |
Average price (weeknight) | $254 |
Average price (weekend night) | $353 |
When to book a room at The Surfjack Hotel & Swim Club
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Surfjack Hotel & Swim Club
FAQs when booking at The Surfjack Hotel & Swim Club
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Value for money | 8.5 |
|---|---|
Distance to city center | 2.7 mi |
Nearest Airport | Honolulu |
Distance to airport | 6.9 mi |