Great place to stay close to the airport, rooms are always clean, staff are friendly and the restaurant/bar is excellent.
4 stars
Hilton Garden Inn London Heathrow Airport
Eastern Perimeter Road, Hatton Cross, Hounslow, TW6 2SQ, United Kingdom
Hounslow, United Kingdom
See location+44 208 266 4664Photos of Hilton Garden Inn London Heathrow Airport
Overview
Hilton Garden Inn London Heathrow is set in London and is a short walk from Hatton Cross Tube Station. It also provides on-site parking, meeting rooms and a 24-hour business centre.
The hotel has 364 rooms and has been recently refurbished. A Wi-Fi connection is also available.
Rooms at Hilton Garden Inn London Heathrow are contemporary and feature a flat-screen TV. They are also fitted with a shower and a hair dryer.
Guests wishing to sit down to a meal and wanting to stay close by needn't look any further than the hotel's on-site restaurant, which is available each day for breakfast. Guests can relax with a beverage on the bar's terrace.
Harrods, Hampton Court Palace and London Heathrow Airport are around a half an hour car ride from Hilton Garden Inn London Heathrow.
Latest deals for Hilton Garden Inn London Heathrow Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn London Heathrow Airport
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Business center
- Wi-Fi available in all areas
- TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee shop
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Soundproof rooms
- Telephone
- Privacy curtain
Parking and transportation
- EV charging station
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Kids meals
- Kids' outdoor play equipment
Workspace
- Fax/photocopying
- Desk
Media and entertainment
- TV
Bathroom
- Hairdryer
Outdoor
- Garden
Bedroom
- Sofa bed
Things to do
- Gift shop
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Hilton Garden Inn London Heathrow Airport
8.2
Very good
3597 verified ratings
Wonderful
1588
Very good
795
Good
633
Okay
234
Fair
148
Mediocre
77
Poor
122
Summary of reviews
Guests say
Guests appreciated the hotel's great location and outstanding breakfast, making it a convenient choice for travelers. However, many expressed dissatisfaction with the service, cleanliness issues, and the lack of amenities like a shuttle service and adequate toiletries. Overall, while the hotel has its strengths, improvements are needed in several areas to enhance the guest experience.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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8.2 out of 10
87 reviews
8.7 out of 10
11 reviews
All reviews
Pros (+) The gym was good for an airport hotel!!!
Pros (+) Breakfast is very good. Transportation is convenient. It is safe so you do not need to worry about coming late to the hotel.
Pros (+) Fantastic breakfast. Walkable to a good English pub. Extremely clean and quiet, despite proximity to airport. Overnighting here is a great choice to break up the legs of a very long flight (e.g., Middle East to North America). Friendly and helpful staff.
Cons (-) It's ridiculous that the Hoppa bus costs 9 pounds per person to get from the airport (round trip). From the ground floor, the elevators need your room card to function, and they would read our room card only sporadically. Hair dryer was broken.
Pros (+) convenient To Airport
Cons (-) No free shuttle bus service. Must pay 5 British pounds one way. Our Airconditioner broke down in the middle of the night. Long walk to any nearby stores or restaurants. About 1/2 to 1 mile walk. Ok if it’s a nice day. Not so good on rainy cold days. Also Under Staffed.
Pros (+) The hotel was great for location and price. The restaurant was above! The food and staff were excellent.
Pros (+) good price
Cons (-) It took two days to get a improperly working toilet repaired. I notified the front desk as soon as I walked into my room and again upon waking up the next morning. Parking was extremely tight and the holes is a challenge to get to unless you take the shuttle.
Pros (+) Comfortable and quiet rooms
Cons (-) Not best for T2 & T3 as shuttle only runs e Rey 45 mins Some buffet breakfast items cold
Pros (+) clean and comfortable
Pros (+) Returning to the US from a European trip, we needed to transfer from London Gatwick to London Heathrow late at night, and then depart the next morning from London Heathrow. The Hilton Garden Inn was ideal. It is located close to Terminal 4, and gave us a good place to stay for the night. Staff are very helpful.
Cons (-) I can't think of anything
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Hilton Garden Inn London Heathrow?
Some guests found the beds and pillows uncomfortable, while others found the rooms clean and the beds comfortable.
Is parking available at Hilton Garden Inn London Heathrow?
Yes, the hotel provides on-site parking, but some guests found the overnight car parking to be expensive.
What can I expect from the food quality at Hilton Garden Inn London Heathrow?
Opinions on the food quality vary. Some guests found the breakfast great and the food in the cafe really good, while others mentioned that the food in the restaurant was awful and overpriced.
How clean is Hilton Garden Inn London Heathrow?
The hotel is generally described as clean and warm, but some guests mentioned a misty smell in the rooms and found the bathroom outdated with minor mold in the corners.
What is the customer service like at Hilton Garden Inn London Heathrow?
The staff is described as very friendly and helpful by many guests, but some mentioned poor service in the bar area and unapologetic behavior from the check-in staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests recommend requesting a room close to the elevator to minimize walking distances, especially if you have heavy luggage or mobility concerns.
Check for Noise Insulation
Several guests mentioned that noise from nearby rooms or slamming doors could be heard, so consider requesting a quiet room or bringing earplugs.
Explore Nearby Attractions
The hotel is conveniently located near Hounslow Urban Farm and Indian Gymkhana Cricket Club Ground, making it a great option for those interested in exploring these attractions.
Verify Room Type and Location
Double-check that you have booked the correct Hilton Garden Inn, as there are two in close proximity to Heathrow Airport, and the locations may require different transportation methods to reach the terminals.
Plan for Parking Costs
Some guests found the overnight parking charges to be expensive, so it's advisable to factor this into your budget if you plan to park at the hotel.
Consider Transportation Options
If you need to travel between terminals, be aware that there is no shuttle service to Terminal 4 from the hotel, and the proximity to Hatton Cross Tube Station makes it a convenient option for getting around.
Opt for Early Check-In
If you have an early morning flight, consider requesting an early check-in to ensure a smooth and relaxed start to your travel day.
Be Mindful of Bathroom Size
Some guests found the bathrooms to be small and outdated, with limited ventilation, so it's worth considering this aspect when booking.
Check for Breakfast Inclusions
If your booking includes breakfast, ensure that the hotel staff is aware of this to avoid any confusion or additional charges during your stay.
Utilize Hotel Hopper Bus
Guests found the hotel's proximity to the airport and the convenience of the Hotel Hopper bus to be beneficial for accessing the terminals, especially for early morning flights.
Location
Eastern Perimeter Road, Hatton Cross, Hounslow, TW6 2SQ
What's nearby
- Hounslow Urban Farm0.5 mi
- Indian Gymkhana Cricket Club Ground3 mi
- BSkyB4.1 mi
- Syon Park4.6 mi
- London Museum of Water and Steam5.7 mi
- Turnham Green6.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn London Heathrow Airport
Low season | April |
|---|---|
High season | September |
Average price (weeknight) | $167 |
Average price (weekend night) | $169 |
When to book a room at Hilton Garden Inn London Heathrow Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 2.9 mi |
Nearest Airport | London Heathrow |
Distance to airport | 1.6 mi |
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