|"The customer service was excellent."||(in 2 reviews)|
|"The bed was nice and comfortable"||(in 3 reviews)|
|"The room was spacious"||(in 7 reviews)|
|"The facts to my resevation."||(in 1 review)|
|"Breakfast was very poor."||(in 6 reviews)|
|"There was no other rooms available."||(in 7 reviews)|
|room was clean||in 40 reviews|
|free breakfast||in 33 reviews|
|staff was friendly||in 22 reviews|
|location is great||in 13 reviews|
|good was the price||in 12 reviews|
|pillows flat||in 10 reviews|
|customer service||in 9 reviews|
|shower leaked||in 9 reviews|
|smoking room||in 7 reviews|
|cigarette burns||in 6 reviews|
|close to shopping||in 6 reviews|
|clean and comfortable||in 5 reviews|
|suppose||in 4 reviews|
|microwaves and a mini||in 3 reviews|
|near future||in 3 reviews|
|facts||in 2 reviews|
|wells fargo||in 2 reviews|
The room was clean but stocked at the bare minimum. Not enough towels, soaps, etc. Breakfast wasn't fancy but fine.
Right off the main hwy, construction everywhere, loud. Ice machine was broken (one of the reasons I stopped) We needed ice in our cooler. Pool was drained and not in use. When you travel with kids, the pool is important. Those two things were a disappointment right away. The washer and dryer were old and run down. A few shady characters around the hotel made you nervous of car theft. The main lobby doesn't have a restroom. Weird. Overall, I wouldn't stay there again.
Good TV and good bed.
I made a reservation and when I got to the hotel there were no two beds room according to my reservation. On front desk, they attended me very kindly but could not explain me why did it happen. As my family was tired, I accepted to pay more for an upgrade to a suite. It dissapointed me. Furthermore, the breakfast wasn't as good as other America's Best Value that I've been before. It would be better if they had a waffle machine on breakfast.
Right on the Highway 15-20 min from down town Houston. Very good if you are on an extremely tight budget but can get depressing. In summary good value for money but I wish I had more money to stay at a decent place down town
The reservation worked out ok. The service was good.
The lock of the room did not work and refused to let me in. After reporting and several different key-cards, the door was opened by a normal key.
cleanlinness, people better prepared to deal with customers
we had a package waiting for us but the recepcionist did not even bother to read the name on it before telling me it was not for me, baut it was and he called at 1 am to tell about it, after I great deal of calls to the sender. in addition, room had fleas and we got bites all over and manager used mosquito pesticide to kill them, which did not work and we had to sleep with fleas again. the mexicam maids were much more concerned about it than the manager hinself. we cancelled a second reservation at that location and went to la quinta inn that is much much better.
Brand new packs of cigarettes were stolen while we were gone and who ever cleaned the room. Will not be back.
friendly staff, good price
The room was spacious and comfortable. The people were exceptionally nice and friendly.
The pool was not open nor was it maintained. Also smaller than it looked in the pic.
With a stay at Americas Best Value Inn & Suites Houston Brookhollow NW, you'll be centrally located in Houston, within a 15-minute drive of Memorial City Mall and CityCentre. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
based on 142 reviews
Policies vary by room type and provider.
Americas Best Value Inn and Suites Houston/Northwest Brookhollow is located at 12170 Northwest Freeway in Northwest Houston, 8.7 miles from the center of Houston. Houston Arboretum & Nature Center is the closest landmark to Americas Best Value Inn and Suites Houston/Northwest Brookhollow.
Check-in time is 2:00 PM and check-out time is 11:00 AM at Americas Best Value Inn and Suites Houston/Northwest Brookhollow.
Yes, Americas Best Value Inn and Suites Houston/Northwest Brookhollow offers free Wi-Fi.
Yes, Americas Best Value Inn and Suites Houston/Northwest Brookhollow offers free parking.
No, Americas Best Value Inn and Suites Houston/Northwest Brookhollow does not offer free airport shuttle service.
Americas Best Value Inn and Suites Houston/Northwest Brookhollow is 13.5 miles from Houston George Bush Intcntl. Americas Best Value Inn and Suites Houston/Northwest Brookhollow is 17.8 miles from Houston Hobby.
No, pets are not allowed at Americas Best Value Inn and Suites Houston/Northwest Brookhollow.
No, Americas Best Value Inn and Suites Houston/Northwest Brookhollow does not have a pool onsite.