Customer service was akin to that at a convenience store. Rooms were ok but bathrooms were moldy and disgusting.
The location was good and the beds were comfortable but other than that there was nothing I cared for.
room could have been vacuumed a little better there was residue on the floor under the air unit.
comfortable and location
hotel staff was amazingly nice and accomodating
close proximity to where I needed to be, lots of great restaraunts within walking distance, served starbucks and had a full bar and restaurant in the lobby
Rooms felt small. The air conditioning never got cool enough. We had to ask daily for more towels. Common things forgotten on a trip, like a brush, was not stocked in their market or shop. We love staying where there's free breakfast and there was not one
Very clean and nice
seemed like a new hotel
i wish it woud have had a free breakfast
Clean place great location will stay there agsin
Had trouble getting the key to work
Decent hotel, except for items in the room that were not working. Bit of an issue to get assistance after 10p
Faulty working items within the room
The employees were great. If we needed anything they went beyond the call of duty. We will definitely be back for our next staycation.
Embrace rejuvenating travels at Courtyard Houston Northwest. Our modern hotel places you in the heart and soul of the city within easy access of Vintage Park shopping mall, Sam Houston Race Park and the HP Houston Campus. Following your fun-filled outing, savor a night of rest in our stylish rooms and suites. We provide complimentary Wi-Fi, plush bedding and flat-panel TVs for your utmost comfort. When hunger arises, visit The Bistro for a filling meal paired with a StarbucksⓇ coffee or refreshing cocktail. You can also stock up on snacks, light meals and beverages at The Market. Maintain an active lifestyle throughout your stay by swimming laps at our glimmering outdoor pool and working out at our fitness center. Need to host an event? Our three flexible event spaces are perfect for hosting productive business meetings and memorable social gatherings. Utilize our customizable catering options for your special occasion. From check-in to check-out, awake renewed at Courtyard Houston Northwest.
Based on 289 reviews
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