Extended Stay America Select Suites - Houston - Willowbrook - HWY 249

The hotel offers a variety of amenities including complimentary breakfast, laundry facilities, a 24-hour front desk, and a kitchenette in each room.

Some guests have mentioned concerns about cleanliness, including reports of roaches and a room that smelled bad. However, other guests have praised the hotel for being very clean and well-maintained.

Guests have highlighted the convenience of the kitchenette in each room, the comfortable beds, and the pet-friendly policy as some of the best features of the hotel's rooms.

Many guests have praised the staff for being friendly, helpful, and professional. However, a few guests have mentioned encountering rude staff members.

The hotel is recommended for its great location, cleanliness, and friendly staff. However, some guests have reported concerns about pests and cleanliness, so it's advisable to check recent reviews before planning a visit.

Some guests mentioned that the kitchen utensils provided were stained, and some even reported not having any utensils or plates, so it might be a good idea to bring your own if you plan on cooking.

A few guests reported noise disturbances from other guests, so consider requesting a room away from potential sources of noise, such as stairwells or common areas.

While many guests found the rooms clean and comfortable, some reported issues with cleanliness, so it's advisable to thoroughly check the room upon arrival and inform the staff of any concerns.

Some guests were disappointed with the breakfast offerings, with one guest mentioning that there was not even coffee in the morning, so it's recommended to verify the availability of amenities advertised before booking.

A guest noted that despite having security cards to enter the building, some doors were left propped open, potentially compromising security, so it's important to be mindful of security measures during your stay.

A guest reported encountering roaches in the room, so it might be wise to bring your own pest control products as a precaution.

A few guests mentioned that the bathroom could use some updating, so if this is a concern, it's advisable to request a room that has been recently renovated.

One guest mentioned being charged twice and experiencing price discrepancies, so it's recommended to double-check room charges and clarify any discrepancies with the staff.

Some guests were disappointed with the breakfast offerings, so it's advisable to confirm the availability and variety of breakfast options before your stay.

A guest reported that the room's AC was locked at a certain temperature, leading to discomfort, so it's advisable to inquire about room temperature control options.