Cons (-) only one elevator was working.
3 stars
Hampton Inn & Suites Houston-Medical Center-Nrg Park
Photos of Hampton Inn & Suites Houston-Medical Center-Nrg Park
Overview
Hampton Inn & Suites Houston-Medical Ctr-Reliant Park is located in the center of the city, which allows guests to visit local hotspots. Some of these popular destinations are restaurants like Glazed the doughnut cafe, Jollibee, Luby’s, and Kolache Factory are all within walking distance of the hotel. Likewise, tourist attractions like Contemporary Art Museum, NRG Park, Hermann Park Golf Course, Houston Zoo, and Holocaust Museum are just minutes away. Both Hobby Airport and George Bush Intercontinental Airport are nearby, too.
Hampton Inn & Suites Houston-Medical Ctr-Reliant Park grants its guests exclusive access to numerous amenities like complimentary breakfast, room service, laundry service, and dry cleaning. There's also a fitness center that has a gym and a workout room that guests can use to exercise while they're away from home. Moreover, this hotel has several pools that visitors can use to cool down and relax on a warm day. There are meeting rooms and a business center available, which can be useful for business travelers. Other amenities include free high-speed internet and a shuttle bus service. The staff here is multilingual and the property is completely smoke-free and wheelchair accessible.
Every room in this hotel has air conditioning so that each visitor feels cool and comfortable during their stay. There are a TV and a desk in every room, too. Guests can also expect to find a microwave and a fresh and clean Hampton bed. They can also expect to find a bathroom with a shower.
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Amenities at Hampton Inn & Suites Houston-Medical Center-Nrg Park
- Outdoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- TV
- Free toiletries
Services and conveniences
- Conference rooms
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
General
- Family rooms
- Interconnected room(s) available
- Telephone
- Storage available
Media and entertainment
- Radio
- TV
- DVD player
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Private parking
Bathroom
- Shower
- Hairdryer
Outdoor
- Terrace/Patio
- Grill
Bedroom
- Alarm clock
- Sofa bed
Health and safety
- Daily housekeeping
- Safe
Things to do
- Golf
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Hampton Inn & Suites Houston-Medical Center-Nrg Park
7.9
Good
384 verified ratings
Wonderful
163
Very good
77
Good
41
Okay
30
Fair
36
Mediocre
9
Poor
28
Summary of reviews
Guests say
Guests appreciated the great location, cleanliness, and outstanding service at the hotel. However, there were significant issues with room reservations, elevator service, and amenities that detracted from their overall experience. Many guests expressed dissatisfaction with the value for the price paid, particularly regarding breakfast and the lack of functional elevators.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8 out of 10
3 reviews
All reviews
Pros (+) Good location, refrigerators and microwaves in the room are convenient. Free parking.
Cons (-) We checked in, went to dinner and when we returned the elevators had signs indicating that they were not working. We assumed that it would be temporary and were glad that we had already brought our bags up to our 5th floor room. When we got to the 5th floor, there were absolutely no lights on in the hall and it was totally dark. Using our phones we found our way to our room where the lights also d...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What amenities does the hotel offer?
The hotel offers a variety of amenities including complimentary breakfast, room service, laundry service, dry cleaning, fitness center, pools, meeting rooms, business center, free high-speed internet, and a shuttle bus service.
What can guests expect to find in their rooms?
Every room is equipped with air conditioning, a TV, a desk, a microwave, and a fresh and clean Hampton bed. Additionally, each room has a bathroom with a shower.
What are the best times to visit the hotel?
The high season is in April, and the low season is in August. Visitors can plan their stay accordingly to enjoy the best of what the hotel and the area have to offer.
Is parking available at the hotel?
Yes, the hotel offers parking, but some guests have mentioned being charged for parking. It's advisable to inquire about parking fees when making a reservation.
How is the cleanliness of the hotel?
Guests have praised the hotel for being clean and well-maintained. However, a few guests have mentioned cleanliness concerns, so it's recommended to communicate any issues to the staff for prompt resolution.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Shuttle Service
The hotel offers a shuttle service to MD Anderson hospital, which can be extremely convenient for guests needing to visit the hospital. However, some guests were not informed about this service upon check-in, so it's advisable to inquire about it at the front desk.
Be Mindful of Parking Charges
While the hotel advertises free parking, some guests were surprised to be charged for parking during their stay. It's recommended to clarify the parking policy with the hotel before arrival to avoid any unexpected charges.
Consider Room Selection Carefully
Guests reported discrepancies between the rooms they booked and the rooms they were initially given. It's advisable to double-check the room assignment upon arrival to ensure it matches the booking.
Check for Room Cleanliness
Some guests mentioned issues with room cleanliness, such as dirty linens and unclean bathrooms. It's recommended to inspect the room upon arrival and promptly report any cleanliness concerns to the staff.
Plan for Breakfast
While the hotel offers complimentary breakfast, some guests found the options to be limited. If breakfast variety is important, guests may want to consider alternative dining options nearby.
Utilize the Kitchenette
If staying in a suite with a kitchenette, take advantage of the fully stocked utensils, plates, and cookware provided. This can be convenient for guests looking to prepare their own meals during their stay.
Be Aware of Seasonal Pricing
The hotel experiences high season in April and low season in August. Guests planning a visit during these times should consider the potential impact on room availability and rates.
Take Note of Nearby Attractions
The hotel's proximity to attractions like NRG Park, Hermann Park, and the Houston Zoo makes it an ideal choice for visitors looking to explore these popular destinations.
Address Any Billing Concerns Promptly
Some guests reported issues with unauthorized charges on their cards. It's advisable to monitor billing statements closely and promptly address any discrepancies with the hotel management.
Location
1715 Old Spanish Trail, Houston, TX 77054
What's nearby
- Hermann Park1.6 mi
- Houston Zoo1.6 mi
- Rice University1.8 mi
- Houston Museum of Natural Science2 mi
- Museum of Fine Arts2.2 mi
- Lakewood Church3.1 mi
- University of Houston4 mi
- Co-Cathedral of the Sacred Heart4.3 mi
- Buffalo Bayou Park4.5 mi
- Toyota Center4.5 mi
- George R. Brown Convention Center4.7 mi
- Sam Houston Park4.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hampton Inn & Suites Houston-Medical Center-Nrg Park
Low season | September |
|---|---|
High season | February |
Average price (weeknight) | $138 |
Average price (weekend night) | $152 |
When to book a room at Hampton Inn & Suites Houston-Medical Center-Nrg Park
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hampton Inn & Suites Houston-Medical Center-Nrg Park
FAQs when booking at Hampton Inn & Suites Houston-Medical Center-Nrg Park
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Value for money | 8.0 |
|---|---|
Distance to city center | 4.8 mi |
Nearest Airport | Houston Hobby |
Distance to airport | 8.2 mi |
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