Guest reviews
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Solo
Overall Rating
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9.9 "Excellent value."10.0 "100% were
happy with the price of the breakfast ." -
9.5 "World class service."9.6 "96% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." 10.0 "100% werehappy with the shuttle service ." 10.0 "100% thought theservice was very professional ." -
9.1 "Terrific location."8.7 "
Great parking , according to 87%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100% thoughtparking was inexpensive ." 10.0 "Near to public transport , according to 100%." -
8.6 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
8.6 "Very good internet connection."7.9 "79% said the
wifi quality was great ." -
7.0 "Nice rooms."6.0 "Only 60% thought the
furniture was functional ." -
5.0 "Vibe was decent."
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4.2 "Bad amenities."3.8 "62% thought the
building wasn't nice ." 0.0 "100%complained about the elevator ." 3.3 "For 67%, thelobby entrance was sub-standard ."
Overall Rating
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.1 "Terrific location."
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8.6 "Breakfast is good."
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7.6 "High comfort."
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7.5 "Good cleanliness."7.2 "72% said
rooms were clean ."
Overall Rating
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9.9 "Excellent value."
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9.5 "World class service."9.6 "96% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." -
9.2 "Terrific location."8.9 "
Great parking , according to 89%." -
8.5 "Breakfast is good."
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7.4 "Good cleanliness."7.3 "73% said
rooms were clean ." 8.0 "80% thoughtit was clean ." -
6.7 "Rooms are ok."
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4.5 "Vibe wasn't good."3.1 "For 69%, the
lobby entrance was sub-standard ." -
4.1 "Bad amenities."3.7 "63% thought the
building wasn't nice ." 3.1 "For 69%, thelobby entrance was sub-standard ."
Overall Rating
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9.6 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.9 "Location is great."
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8.4 "Breakfast is good."
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8.2 "Generally very clean."
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7.4 "High comfort."
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6.7 "Rooms are ok."
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4.8 "Bad amenities."4.5 "55% thought the
building wasn't nice ."
Overall Rating
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9.1 "Terrific location."
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7.4 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
only one elevator was working.
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3.4review from
Good location, refrigerators and microwaves in the room are convenient. Free parking. We checked in, went to dinner and when we returned the elevators had signs indicating that they were not working. We assumed that it would be temporary and were glad that we had already brought our bags up to our 5th floor room. When we got to the 5th floor, there were absolutely no lights on in the hall and it was totally dark. Using our phones we found our way to our room where the lights also didn't work and the water was just a trickle out of the faucet, but the air conditioner did. Confused, I phoned the front desk and was told that there was a lightning strike and we should have electricity by 10 pm. Around 4:30 am we had electricity again. When we awoke at 7 am there was no electricity, water or a/c. When I called the front desk I was told that the truck had knocked the electricity out but it should be back up shortly. We waited for the electricity so that we could shower and leave. A good thing we didn't need to catch a flight. Had to walk our luggage down 5 flights of stairs. No one apologized for the inconveniences or offered a refund. Not one person.
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7.7review from
The staff were all very helpful. The rooms were clean and well appointed and quiet. While this appears to be a somewhat older facility, everything was extremely well cared for and clean. The location has excellent access to the sites and attractions of Houston either by car or by the metrorail. The breakfast included eggs and a breakfast meat, as opposed to the typical breads-only breakfast most similar motels serve. The beds were high quality (not lumpy or old) but a little soft. I prefer a firmer mattress.
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6.0review from
clean, fast service, reasonable breakfast, free coffie/tea
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8.0review from
The personnel was very helpful when we had to make an emergency fax. Thanks!! The hot water in our bathroom took a very long time to get hot!
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3.4review from
Good location, refrigerators and microwaves in the room are convenient. Free parking. We checked in, went to dinner and when we returned the elevators had signs indicating that they were not working. We assumed that it would be temporary and were glad that we had already brought our bags up to our 5th floor room. When we got to the 5th floor, there were absolutely no lights on in the hall and it was totally dark. Using our phones we found our way to our room where the lights also didn't work and the water was just a trickle out of the faucet, but the air conditioner did. Confused, I phoned the front desk and was told that there was a lightning strike and we should have electricity by 10 pm. Around 4:30 am we had electricity again. When we awoke at 7 am there was no electricity, water or a/c. When I called the front desk I was told that the truck had knocked the electricity out but it should be back up shortly. We waited for the electricity so that we could shower and leave. A good thing we didn't need to catch a flight. Had to walk our luggage down 5 flights of stairs. No one apologized for the inconveniences or offered a refund. Not one person.
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6.0review from
clean, fast service, reasonable breakfast, free coffie/tea
