Extended Stay America Suites - Houston - Med Ctr - Nrg Park - Fannin St

Guests have mentioned that the beds are very comfortable, providing a good night's sleep during their stay.

Parking may be inconvenient due to ongoing construction, and some guests have encountered issues with parking availability. It's advisable to inquire about parking arrangements before arrival.

The hotel offers a full kitchen, which guests have found great for cooking and saving money on food. However, some guests have encountered issues with the kitchen appliances, such as a non-working stove burner.

Guests have mentioned that the rooms are neat and tidy, but some have encountered cleanliness issues, such as ants in the room and outdated rooms.

The staff has been described as very friendly, helpful, and understanding. However, some guests have encountered issues with customer service, such as broken security latches and non-functional TV remotes.

The hotel is conveniently located near several popular attractions, including NRG Astrodome, Hermann Park, and the Houston Zoo, making it a great choice for leisure travelers.

Some guests recommended requesting a room on a higher floor to avoid noise and security concerns, as lower floors may be more susceptible to disturbances.

If traveling with pets, this hotel is pet-friendly, as mentioned by guests who appreciated the accommodation for their furry companions.

Several guests mentioned ongoing construction and maintenance issues, so it's advisable to inquire about the current status before booking to avoid any inconvenience.

While some guests found the Wi-Fi to be unreliable, others did not experience any issues. It may be helpful to inquire about the Wi-Fi quality or bring a backup option if internet access is crucial.

Many guests praised the staff for their friendliness and helpfulness, citing specific individuals, such as Diamond, at the front desk, for providing exceptional service.

While some guests were impressed with the cleanliness of their rooms and the exceptional staff, others reported cleanliness issues. It may be beneficial to request a recently cleaned room upon check-in.

Some guests mentioned security concerns, such as broken room latches and feeling unsafe due to the building's condition. It's advisable to be mindful of personal security and report any issues to the staff promptly.

Guests appreciated the kitchen facilities, but some encountered maintenance issues, such as non-functional appliances. It may be helpful to check the functionality of these amenities upon arrival.

A few guests noted unexpected price increases after an initial stay. It's recommended to clarify the pricing and any potential changes for extended stays to avoid surprises.