The aesthetics were nice. I liked the rooftop pool & bar. The food was really good. All of the staff were nice & friendly. The location was perfect & close to a lot of the places I went to.
4 stars
The Laura Hotel, Houston Downtown, Autograph Collection
Photos of The Laura Hotel, Houston Downtown, Autograph Collection
Overview
The Hotel Alessandra offers a unique blend of European influence and wild Texas charm, creating a unique type of elegance that is only found in Houston. This hotel features a variety of luxuriously appointed guest rooms and suites, as well as seasonal spa services and dining at high-end restaurants Lucienne and Bardot. The 21-story hotel has a minimalist design with striking architectural details that makes the building itself practically a work of art. The rooms in this hotel feature stunning views of the city with floor-to-ceiling windows throughout.
The Hotel Alessandra features a number of high-end amenities that guests would expect from a luxury hotel like this one. In addition to standard concierge services, laundry service, and valet parking, luxury amenities abound. Guests can visit the Spa by Alessandra, enjoy the seasonal poolside bar, visit the onsite fitness center for a workout, and even enjoy complimentary car service within downtown Houston (available on a first-come, first-serve basis). The hotel has a staff of multilingual associates, catering to the diverse travelers that come to the city.
This hotel features a number of meeting rooms and event spaces, making it a popular choice for upscale downtown business events and weddings, as well as other special occasions. Its central location makes it easy for guests of the Alessandra to visit nearby attractions like the GRB Convention Center, Toyota Center, Alley Theatre, Houston Zoo, and the downtown Historic District. There is plenty of shopping, dining, and nightlife nearby, as well.
Latest deals for The Laura Hotel, Houston Downtown, Autograph Collection
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Laura Hotel, Houston Downtown, Autograph Collection
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Business center
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Upper floors accessible by elevator
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Key card access
- Private check-in/check-out
- 24hr front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
General
- Interconnected room(s) available
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Storage available
Pool and spa
- Spa and wellness center
- Rooftop pool
- Spa
- Outdoor pool
- Pool with a view
Parking and transportation
- Parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
Family friendly
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
Things to do
- Golf
Fitness
- Fitness center
Reviews of The Laura Hotel, Houston Downtown, Autograph Collection
8.1
Very good
580 verified ratings
Wonderful
348
Very good
82
Good
57
Okay
29
Fair
21
Mediocre
15
Poor
28
Summary of reviews
Guests say
Guests appreciated the hotel's prime location and some aspects of the service, especially the friendly staff. However, many reviews highlighted significant issues with the service quality, including rude staff and valet problems. Cleanliness was also a concern for some guests, with reports of unclean sheets and stained furniture. Overall, while the location and some amenities were praised, the service and cleanliness left much to be desired.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
13 reviews
8.2 out of 10
2 reviews
All reviews
We were going out for New Years so we really liked the location of the Hotel. Close to the events we were going to. However at 3:30 am, all our drains started “burping” and our toilet overflowed. They immediately changed us to a different room since we couldn’t stay in that one anymore. They said they would help compensate us for the inconvenience however since going through a 3rd party, they said...
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Pros (+) Staff was incredibly kind and accommodating! To top things off, the free Maserati car service was icing on the cake!!!
Cons (-) Nothing!
Pros (+) We liked basically everything about this hotel and wish it had been more than a qiuick overnight stay. It was a special birthday trip for me, and I had chocolate strawberries, Prosecco, and a lovely little chocolate cake upon arrival. Our suite was large with a very comfortable bed and huge sofa. Great overall vibe. Our friends had a small but well-apportioned corner room with windows on two full ...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers a variety of luxuriously appointed guest rooms and suites, seasonal spa services, dining at high-end restaurants, a seasonal poolside bar, and complimentary car service within downtown Houston.
What can guests expect from the hotel's parking options?
The hotel offers valet parking and private parking, but some guests have mentioned that valet parking can be expensive.
How is the food quality at the hotel?
Guests have praised the hotel's high-quality food and the friendly staff at the bar and breakfast service.
What is the cleanliness like at the hotel?
The hotel is described as clean and well-appointed, but some guests have mentioned issues with room cleanliness and delays in fulfilling requests for items like ice and towels.
When is the best time to visit the hotel?
The hotel experiences high season in January and low season in October, offering guests the opportunity to enjoy the hotel's exceptional quality and central location in downtown Houston.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests raved about the stunning city views from the rooms, especially those with floor-to-ceiling windows. Consider choosing a room with a balcony for an even more spectacular experience.
Take Advantage of the Spa Services
Guests highly recommend indulging in the seasonal spa services offered at the hotel's Spa by Alessandra for a relaxing and rejuvenating experience.
Explore Nearby Attractions
The hotel's central location makes it convenient to visit nearby attractions such as the GRB Convention Center, Toyota Center, Alley Theatre, and the downtown Historic District. Take advantage of the hotel's prime location for easy access to these popular destinations.
Consider Parking Alternatives
Some guests found the valet parking to be expensive and experienced delays. It may be worth exploring nearby parking garages as an alternative to the hotel's parking services.
Be Mindful of Noise Levels
While many guests praised the soundproof rooms, a few mentioned occasional noise disturbances, such as nearby train sounds. Light sleepers may want to take this into consideration when selecting a room.
Check for Room Amenities
Some guests were disappointed by the lack of a refrigerator in the room. If this amenity is important to you, consider confirming its availability before your stay.
Plan for Pool Access
Guests noted that the pool hours were limited, and the pool area could get crowded. If you're looking to enjoy the pool, it's advisable to plan your visit during less busy times.
Verify Reservation Acknowledgment
A few guests experienced issues with their reservations not being acknowledged upon arrival. It's recommended to confirm your reservation with the hotel before your check-in date to avoid any potential inconveniences.
Consider Alternative Dining Options
Some guests encountered challenges with the hotel's restaurant and pool bar being closed during their stay. It might be helpful to explore nearby dining options in advance.
Be Mindful of Housekeeping Requests
Several guests mentioned delays in fulfilling housekeeping requests, such as for ice and towels. It's advisable to plan ahead for any additional amenities you may need during your stay.
Location
1070 Dallas Street, Houston, TX 77002
What's nearby
- Toyota Center0.4 mi
- Houston JPMorgan Chase Tower0.4 mi
- Downtown Houston0.4 mi
- Co-Cathedral of the Sacred Heart0.4 mi
- George R. Brown Convention Center0.5 mi
- Sam Houston Park0.5 mi
- Houston Theater District0.5 mi
- Houston Grand Opera0.6 mi
- Minute Maid Park0.6 mi
- Buffalo Bayou Park2.4 mi
- Museum of Fine Arts2.5 mi
- University of Houston2.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Laura Hotel, Houston Downtown, Autograph Collection
Low season | July |
|---|---|
High season | January |
Average price (weeknight) | $324 |
Average price (weekend night) | $205 |
When to book a room at The Laura Hotel, Houston Downtown, Autograph Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Houston Hobby |
Distance to airport | 9.1 mi |
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