The breakfast was good and that's it.
The staff was rude, asked for non smoking room and room still smelled like cigarettes, hallways and elevators reeked of marijuana and not the good kind. Asked for extra blankets and pillows and first the receptionist said they didn't have extra pillows (which is not a big deal) but then she said that 'if we still wanted the blankets we would have to go downstairs and get them ourselves' at almost 1am. I asked if there was anyway she could bring them to us since we were exhausted from working the rodeo and she refused. So my husband goes down to get them and she sent him back with 2 sheets after we asked for blankets. When he told her that, she said that's all they had which also wouldn't have been a big deal if she had said that before! Plus the location is right off the freeway so don't expect a peaceful sleep.
Booked through Kayak by its subsidiary booking.com, but was told the reservation was cancelled and they can't get me a room there. Spent two hours on the phone but nothing got resolved. Ended up that I have to book a room on spot with a walk-in rate. No compensation was offered even when asked. Kayak booing sucks, that's the bottom line.
Get more for your money at the Quality Inn and Suites hotel in Houston, TX near Greenspoint Business District and George Bush Intercontinental Airport. Nearby destinations include Fort Sam Houston National Cemetery, Texas Medical Center, Toyota Center and Minute Maid Park. Enjoy amenities like free full breakfast, free WiFi, guest laundry facilities, fitness center, a 40-person meeting room and a business center with copy and fax services. Additional amenities include free airport transportation and our outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Based on 787 reviews
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