Accessibility and suitability
Basics
Bathroom
Services and conveniences
General
Bedroom
Media and entertainment
Laundry
Dining
Pool
Parking and transportation
Workspace
Family friendly
Outdoor
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's health and safety measures?
The hotel has implemented daily housekeeping, contactless check-in/check-out, and physical distancing in dining areas. They also provide hand sanitizer in guest accommodation and key areas, and use effective cleaning chemicals against coronavirus.
Is there a shuttle service available at the hotel?
Yes, the hotel offers a free airport shuttle and shuttle service.
What are the nearby attractions to the hotel?
Nearby attractions include Humble Oil Patch Golf Center, Deerbrook Mall, Kingwood Cove Golf Club, and the Humble Civic Center & Arena Complex.
How are the hotel's breakfast and food quality?
The hotel provides complimentary breakfast and a kid-friendly buffet. Guests have mentioned that the breakfast was tasty, and the staff was nice.
What are guests saying about the cleanliness of the hotel?
Guests have mentioned that the rooms were clean and tidy, and the staff is friendly. However, some guests noted that the rooms need to be updated and that the carpets were dirty and outdated.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
January is mentioned as the low season, which could mean fewer crowds and potentially better rates.
Check Nearby Attractions
The hotel is conveniently located near several attractions, including the Humble Oil Patch Golf Center and Deerbrook Mall, making it a great choice for leisure travelers.
Verify Shuttle Service Hours
If relying on the airport shuttle, it's advisable to verify the operating hours in advance, as some guests experienced limitations with the shuttle service.
Request Housekeeping Attention
Some guests reported issues with housekeeping, including unannounced entries and insufficient towels. It may be helpful to communicate any specific needs clearly with the staff.
Inquire About Room Upgrades
Guests have reported receiving room upgrades due to unavailability of their booked room. It might be worth inquiring about potential upgrades if the reserved room type is unavailable.
Consider Room Selection Carefully
Some guests mentioned issues with room cleanliness and maintenance, so it could be beneficial to request a recently renovated room or check for any signs of wear during check-in.
Plan for Breakfast
While the breakfast is generally praised, some guests noted that certain items ran out quickly. Arriving early for breakfast may ensure a wider selection of food.
Clarify Airport Shuttle Availability
It's advisable to confirm the availability of the airport shuttle, as some guests experienced unexpected unavailability, leading to inconvenience.
Address Concerns Promptly
If any issues arise during the stay, promptly addressing them with the staff, such as room cleanliness or maintenance, may lead to a more satisfactory resolution.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $77 |
Average price (weekend night) | $89 |
Value for money | 7.4 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Houston George Bush Intcntl |
Distance to airport | 5.1 mi |