Overview

Heritage House Hotel

259 Main Street, Hyannis, MA 02601, United States
+1 508 775 7000

$63+

Overall guest ratings

7.0/10 Good
Based on 545 reviews

Review highlights

  • 9.5
  • 6.9
  • 4.7
  • 4.3

Nearby

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    About

    Location.

    The Heritage House Hotel stands in the Main Street Waterfront District of Hyannis, Mass; across from the Cape Cod Scenic Train and a block from the harbor's ferries and fishing boats. Guests are near Main Street's stretch boutiques and art galleries, and 2-block strolls from the JFK Museum and Kalmus Park Beach.

    Hotel Features.

    Chauncy's Bar and Grill is located inside the Heritage House Hotel and features dishes prepared with native and seasonal ingredients, as well as traditional Italian dishes. Function rooms are available for business and social events, as well as a 24-hour business center. The hotel boasts indoor and outdoor pools, and a spa tub. A picnic area and terrace are featured. Airport transportation is available.

    Guestrooms.

    The 4-story Hyannis hotel features 143 Cape Cod-style guestrooms with complimentary wired Internet access, premium cable television, desks, refrigerators, and coffee/tea makers.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business center
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Coffee shop
    • Free Internet
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    6.9 Good
    Based on 581 reviews
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
    • 6.9 "Service is ok."
      6.1 "61% said the reception staff was ok."
      5.0 "Housekeeping was ok, according to 50%."
    • 6.3 "Breakfast is mediocre."
    • 5.0 "Average cleanliness."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 4.7 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      2.8 "For 72%, the rooms looked old."
      2.7 "73% said the bathroom was dirty."
      1.2 "88% had problems with the shower."
      2.1 "79% found problems with the furniture."
      1.0 "Air conditioning was criticized by 90%."
      2.5 "75% didn't like the balcony."
      2.9 "71% thought the tv was sub-standard."
      4.0 "60% were unhappy with the view."
      4.0 "60% criticized the small bathroom."
    • 4.3 "Bar is not good."
    • 3.3 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      3.2 "For 68%, the lobby entrance was sub-standard."
    • 2.7 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      3.2 "For 68%, the lobby entrance was sub-standard."
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    Overall Rating

    7.2 Good
    Based on 261 reviews
    • 9.6 "Terrific location."
    • 6.7 "Service is ok."
      5.4 "54% said the reception staff was ok."
    • 6.4 "Pool is mediocre."
    • 5.7 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
    • 4.8 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      2.9 "71% said the bathroom was dirty."
    • 2.9 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
    • 2.6 "Disappointing internet connection."
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    Overall Rating

    6.8 Good
    Based on 302 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 7.2 "Good pool."
    • 7.0 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 4.8 "Not very clean."
      4.6 "54% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
    • 4.7 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      2.2 "78% found problems with the furniture."
    • 3.6 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
    • 2.7 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 2.6 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
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    Overall Rating

    6.2 Good
    Based on 5 reviews
    • 4.2 "Rooms are not good."

    Overall Rating

    7.0 Good
    Based on 11 reviews
    • 4.5 "Rooms are not good."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
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