Guest reviews
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Solo
Overall Rating
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10.0 "Incredible bar."
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8.3 "Location is great."10.0 "
Easily accessible by car , said 100%." -
7.9 "Good breakfast."
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7.9 "Good service."8.9 "89% found the
staff to be very friendly ." 8.0 "80% thought theservice was very professional ." -
6.0 "Average value."
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5.7 "Rooms are ok."5.0 "For only 50%, the
bathroom was ok ." 5.7 "Only 57% saidrooms were clean enough ." 5.0 "Only 50% thought theshower was ok ." 5.7 "For 57%,maintenance was acceptable ." 5.8 "Only 58% thought theair conditioning was adequate ." -
3.8 "Disappointing food."4.4 "56%
did not like what was on the menu ."
Overall Rating
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8.4 "Location is great."
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8.0 "Breakfast is good."
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7.7 "Good service."8.8 "88% found the
staff to be very friendly ." -
6.4 "Average value."
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6.0 "Average comfort."
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5.6 "Rooms are ok."
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3.7 "Disappointing food."
Overall Rating
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8.2 "Location is great."
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7.8 "Good service."8.7 "87% found the
staff to be very friendly ." -
7.7 "Good breakfast."
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6.0 "Average comfort."5.3 "Only 53% thought the
air conditioning was adequate ." -
5.6 "Average cleanliness."5.3 "Only 53% said
rooms were clean enough ." -
5.4 "Rooms are ok."5.3 "Only 53% said
rooms were clean enough ." 5.3 "Only 53% thought theair conditioning was adequate ." -
5.4 "Average value."
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3.5 "Disappointing food."
Recent reviews
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5.6review from
friendly staff, good location for skiing, cutbacks on toiletries, had to go to reception a few days to get shower gels etc. lights not working , even the plants had not been watered for a while, stayed here before and i felt it was going down in standard.
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6.6review from
I thought the hotel was very comfortable (except my bed) and the dining hall particularly well run - the hotel excelled itself with New Years Eve dinner. Can't really fault the hotel at all. We didn't use the swimmingpool simply becuase of the need to wear swim hats - bit of a shame.
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7.0review from
It had spacious, quiet bedrooms, and smart public areas, Good views towards the mountains and with river below. Staff were friendly, helpful and most spoke some english. Useful having ski hire in hotel, and the bus service to Tartar slopes was reliable and frequent at beg and end of day. Food was good - lots of choice for breakfast and dinner, especially a chocolate fountain one eve - very popular! Neither in Soldeu or Tartar, however not a problem as we had a car. Desserts a bit manufactured or cream based, not really a problem as always fruit and yoghurt options.
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3.6review from
The staff was nice. It's not a 4 star, not if they don't improve at least:1. Having a full time restaurant (not just buffet for breakfast and dinner). 2. The towels service, absolutly unacceptable both in the room and totally absent at the spa. 3. In 7 days stay bed sheets were not change even once. 4. The spa (yacuzzi and sauna) was not open until 15h. 5. You can not call Gym to a couple of broken machines.
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6.8review from
Good food selection and leisure facilities
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6.8review from
English speaking reception staff and the pool and sauna facilities
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8.0review from
Great hotel for the price. Food quality wasnt that great.
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6.4review from
Price/Quality the watter of Swimming pool and Jacuzzi is too cool and quality of water is not good
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6.6review from
I thought the hotel was very comfortable (except my bed) and the dining hall particularly well run - the hotel excelled itself with New Years Eve dinner. Can't really fault the hotel at all. We didn't use the swimmingpool simply becuase of the need to wear swim hats - bit of a shame.
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7.0review from
It had spacious, quiet bedrooms, and smart public areas, Good views towards the mountains and with river below. Staff were friendly, helpful and most spoke some english. Useful having ski hire in hotel, and the bus service to Tartar slopes was reliable and frequent at beg and end of day. Food was good - lots of choice for breakfast and dinner, especially a chocolate fountain one eve - very popular! Neither in Soldeu or Tartar, however not a problem as we had a car. Desserts a bit manufactured or cream based, not really a problem as always fruit and yoghurt options.
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6.8review from
Good food selection and leisure facilities
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6.8review from
English speaking reception staff and the pool and sauna facilities
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5.6review from
friendly staff, good location for skiing, cutbacks on toiletries, had to go to reception a few days to get shower gels etc. lights not working , even the plants had not been watered for a while, stayed here before and i felt it was going down in standard.
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3.6review from
The staff was nice. It's not a 4 star, not if they don't improve at least:1. Having a full time restaurant (not just buffet for breakfast and dinner). 2. The towels service, absolutly unacceptable both in the room and totally absent at the spa. 3. In 7 days stay bed sheets were not change even once. 4. The spa (yacuzzi and sauna) was not open until 15h. 5. You can not call Gym to a couple of broken machines.
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6.4review from
Price/Quality the watter of Swimming pool and Jacuzzi is too cool and quality of water is not good
