Overview

Crowne Plaza Indianapolis-Dwtn-Union Stn

123 West Louisiana Street, Indianapolis, IN 46225, United States
+1 800 863 7818

$145+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 702 reviews
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Review highlights

  • 8.7
  • 8.6
  • 6.9
  • 5.9

Good to know

  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    Unique Among Hotels in Downtown Indianapolis Welcome to the Crowne Plaza® Indianapolis Downtown Union Station. From train car hotel rooms featuring upscale modern amenities to a downtown location connected to Lucas Oil Stadium and the Indianapolis Convention Center, our hotel's accommodations promise a convenient home away from home in a unique, historic setting. With over 55,000 sq ft of event space for up to 2,500, we are the area's preferred Place to Meet. The Grand Hall Ballroom provides an exquisite backdrop for any function, and services like the two-hour RFP response guarantee and Daily Meeting Debrief ensure smooth meeting logistics. Business guests enjoy easy access to Eli Lilly, Rolls-Royce, Anthem/WellPoint, Farm Bureau Insurance, the State Capital and Government Center and other area businesses. Our hotel's downtown Indianapolis location is near attractions such as Indianapolis Motor Speedway, Victory Field, Bankers Life Fieldhouse, Children's Museum of Indianapolis, Indianapolis Zoo and NCAA Hall of Champions. Union Station operates as an active train station. The muffled rumblings of trains regularly passing through adds to the ambiance of staying in our hotel. Whether you're lodging in an authentic Pullman train car guest room or a spacious suite, our guests enjoy fabulous perks, such as free Internet access, room service, Fitness and Business Centers, an indoor pool and the Crowne Plaza Sleep Advantage® program.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Cribs available
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 702 reviews
    • 8.7 "Location is great."
    • 8.6 "Generally very clean."
    • 8.4 "Great service."
    • 8.2 "Vibe was good."
    • 8.2 "Amenities are good."
    • 6.9 "Breakfast is mediocre."
    • 5.9 "Pool is mediocre."
    • 5.7 "Rooms are ok."
    • 4.1 "Not very comfortable."
    • 4.1 "Value below average."
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    Overall Rating

    8.5 Excellent
    Based on 322 reviews
    • 8.6 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 8.6 "Location is great."
    • 8.5 "Generally very clean."
      7.7 "77% said rooms were clean."
      10.0 "100% thought it was clean."
    • 6.4 "Breakfast is mediocre."
    • 5.6 "Pool is mediocre."
    • 5.2 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      5.0 "Only 50% said rooms were big enough."
    • 4.1 "Value below average."
    • 3.9 "Not very comfortable."
      2.0 "80% thought it was too noisy."
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    Overall Rating

    8.3 Excellent
    Based on 217 reviews
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 7.4 "Good breakfast."
    • 7.2 "Tasty food."
    • 6.1 "Pool is mediocre."
    • 5.4 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
    • 4.2 "Value below average."
    • 3.7 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      1.9 "81% thought it was too noisy."
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    Overall Rating

    7.9 Good
    Based on 84 reviews
    • 8.7 "Location is great."
    • 8.1 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    • 7.9 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 6.6 "Food is average."
    • 5.8 "Rooms are ok."
    • 3.9 "Value below average."
    • 3.9 "Not very comfortable."
      2.2 "78% thought it was too noisy."
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    Overall Rating

    8.2 Excellent
    Based on 77 reviews
    • 8.6 "Location is great."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.9 "Good vibe."
    • 7.7 "Good amenities."
      7.8 "78% thought the building was wonderful."
    • 5.4 "Rooms are ok."
    • 4.4 "Value below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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