Crowne Plaza Indianapolis-Dwtn-Union Stn

Location location location! This Hotel was close to everything we needed. Very close to the pacers stadium and close to all resturants.

Staff was rude while checking in. She challenged my ID and spoke loudly accusing me of not being of age to get a hotel room. Other than her everyone else was super helpful

The building was a cool historic property.

The valet parking was $30/night & they parked my car outside, so when I got it back it was covered in snow and ice. I would expect more from valet - especially since there is a parking garage right next to the hotel. Save a couple bucks and park yourself.

I am on a very tight budget due to being in nursng school and I asked several questions regarding billing and the staff never made me feel less important because of it.

I was not aware of the $35 fee. It was refunded, but I had no idea it was to be added. Also the parking fee was $36. Crazy!

Nothing

Under construction, loud train noises passing by outside our window. Old

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Trains were very loud - and room vibrated when trains went through

Major construction. Many public amenities not open

We had a great stay in one of the restored train car rooms. We loved it and would definitely stay here again.

No it was a great place to stay while in downtown Indianapolis.

great location

it was under construction - no pool, and a few other inconveniences

location

Had to step over and around glue cans as renovation is underway. Room # 1 was a tiny room referred to as a 'Pullmnan car'. No Thanks. Room # 2 had no smoke detector and HVAC did not function. Had to move at midnight to room #3. Nasty smell of glue