Overview

Crowne Plaza Indianapolis-Dwtn-Union Stn

123 West Louisiana Street, Indianapolis, IN 46225, United States
+1 800 863 7818

$157+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 732 reviews
See all reviews

Review highlights

  • 9.1
  • 8.8
  • 6.1
  • 5.6

Good to know

  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    Unique Among Hotels in Downtown Indianapolis Welcome to the Crowne Plaza® Indianapolis Downtown Union Station. From train car hotel rooms featuring upscale modern amenities to a downtown location connected to Lucas Oil Stadium and the Indianapolis Convention Center, our hotel's accommodations promise a convenient home away from home in a unique, historic setting. With over 55,000 sq ft of event space for up to 2,500, we are the area's preferred Place to Meet. The Grand Hall Ballroom provides an exquisite backdrop for any function, and services like the two-hour RFP response guarantee and Daily Meeting Debrief ensure smooth meeting logistics. Business guests enjoy easy access to Eli Lilly, Rolls-Royce, Anthem/WellPoint, Farm Bureau Insurance, the State Capital and Government Center and other area businesses. Our hotel's downtown Indianapolis location is near attractions such as Indianapolis Motor Speedway, Victory Field, Bankers Life Fieldhouse, Children's Museum of Indianapolis, Indianapolis Zoo and NCAA Hall of Champions. Union Station operates as an active train station. The muffled rumblings of trains regularly passing through adds to the ambiance of staying in our hotel. Whether you're lodging in an authentic Pullman train car guest room or a spacious suite, our guests enjoy fabulous perks, such as free Internet access, room service, Fitness and Business Centers, an indoor pool and the Crowne Plaza Sleep Advantage® program.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Cribs available
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 732 reviews
    • 9.1 "Awesome vibe."
    • 8.8 "Amenities are good."
    • 8.7 "Great service."
    • 8.6 "Generally very clean."
    • 8.5 "Location is great."
    • 6.1 "Breakfast is mediocre."
    • 5.6 "Bar is ok."
    • 5.3 "Rooms are ok."
    • 5.0 "Pool is mediocre."
    • 4.1 "Value below average."
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    Overall Rating

    8.5 Excellent
    Based on 329 reviews
    • 9.1 "Awesome vibe."
      9.3 "93% enjoyed the friendly atmosphere."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 8.8 "Amenities are good."
      8.8 "88% thought the building was wonderful."
    • 8.7 "Generally very clean."
      8.2 "82% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.6 "Location is great."
      9.6 "96% liked the proximity to shopping."
    • 5.5 "Breakfast is mediocre."
    • 5.2 "Pool is mediocre."
    • 5.1 "Rooms are ok."
    • 3.9 "Value below average."
    • 3.1 "Quite uncomfortable."
      1.3 "87% thought it was too noisy."
      4.4 "56% didn't like the uncomfortable beds."
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    Overall Rating

    8.3 Excellent
    Based on 204 reviews
    • 8.9 "Amenities are good."
      8.9 "89% thought the building was wonderful."
    • 8.7 "Location is great."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 5.3 "Pool is mediocre."
    • 5.0 "Rooms are ok."
      3.5 "65% didn't like the uncomfortable beds."
      5.0 "Only 50% said rooms were big enough."
    • 4.4 "Value below average."
    • 2.8 "Quite uncomfortable."
      3.5 "65% didn't like the uncomfortable beds."
      1.2 "88% thought it was too noisy."
      5.0 "Only 50% said rooms were big enough."
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    Overall Rating

    7.6 Good
    Based on 87 reviews
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 5.1 "Rooms are ok."
    • 3.7 "Value below average."
    • 2.9 "Quite uncomfortable."
      1.4 "86% thought it was too noisy."

    Overall Rating

    8.2 Excellent
    Based on 109 reviews
    • 9.2 "Awesome vibe."
    • 8.8 "Generally very clean."
    • 8.8 "Amenities are good."
      8.8 "88% thought the building was wonderful."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 5.2 "Rooms are ok."
    • 4.2 "Value below average."
    • 3.7 "Not very comfortable."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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