Overview

Crowne Plaza Indianapolis-Dwtn-Union Stn
Best Designer Vibe

123 West Louisiana Street, Indianapolis, IN 46225, United States
+1 317 631 2221

$153+

Overall guest ratings

8.5/10 Excellent
Based on 814 reviews

Review highlights

  • 9.3
  • 8.8
  • 6.6
  • 5.9

Good to know

  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    Unique Among Hotels in Downtown Indianapolis Welcome to the Crowne Plaza® Indianapolis Downtown Union Station. From train car hotel rooms featuring upscale modern amenities to a downtown location connected to Lucas Oil Stadium and the Indianapolis Convention Center, our hotel's accommodations promise a convenient home away from home in a unique, historic setting. With over 55,000 sq ft of event space for up to 2,500, we are the area's preferred

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 814 reviews
    • 9.3 "Awesome vibe."
      10.0 "100% said it was a stylish hotel."
      9.8 "98% enjoyed the friendly atmosphere."
      7.5 "75% enjoyed the lobby entrance."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.6 "Lovely bar service, according to 86%."
    • 8.6 "Generally very clean."
      8.2 "82% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.4 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      10.0 "100% thought the architecture was beautiful."
      7.5 "75% enjoyed the lobby entrance."
    • 8.4 "Location is great."
      9.4 "94% enjoyed the restaurants & bars nearby."
      9.3 "93% thought it was easy to get to the train station."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
    • 6.6 "Food is average."
    • 5.9 "Rooms are ok."
    • 4.1 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      4.1 "59% thought it was too noisy."
      4.1 "59% said rooms were small."
      1.1 "89% criticized the small bathroom."
    • 3.6 "Internet is poor."
      1.3 "87% said the wifi quality was bad."
    • 3.3 "Value below average."
      1.7 "The price was too high for 83%."
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    Overall Rating

    8.7 Excellent
    Based on 398 reviews
    • 9.4 "Awesome vibe."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.7 "Amenities are good."
      8.6 "86% thought the building was wonderful."
    • 8.6 "Generally very clean."
      8.2 "82% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.3 "Location is great."
      9.5 "95% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to shopping."
    • 6.2 "Food is average."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Pool is mediocre."
    • 3.7 "Not very comfortable."
      3.7 "63% said rooms were small."
      3.7 "63% thought it was too noisy."
      4.3 "57% didn't like the uncomfortable beds."
    • 3.6 "Value below average."
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    Overall Rating

    8.4 Excellent
    Based on 219 reviews
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 8.0 "Generally very clean."
      7.6 "76% said rooms were clean."
    • 6.4 "Pool is mediocre."
    • 6.1 "Food is average."
    • 5.6 "Rooms are ok."
    • 3.8 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
    • 3.1 "Terrible value."
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    Overall Rating

    8.2 Excellent
    Based on 89 reviews
    • 8.5 "Amenities are good."
      8.5 "85% thought the building was wonderful."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 5.6 "Rooms are ok."
    • 4.0 "Not very comfortable."

    Overall Rating

    8.0 Good
    Based on 105 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.6 "Generally very clean."
    • 8.5 "Location is great."
    • 6.0 "Rooms are ok."
    • 4.1 "Not very comfortable."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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