Hilton Garden Inn Indianapolis Northwest

Some guests have mentioned that the beds were too hard and uncomfortable, while others found them comfortable enough. It seems that the quality of the beds may vary from room to room.

Yes, there is parking available at the hotel, but some guests have mentioned that there was a surprise extra charge for parking, and they were not informed about it in advance.

Guests have praised the new dining options and the fantastic staff. However, some guests were disappointed that breakfast was not included in the room rate and found the breakfast situation confusing.

While some guests found the hotel very clean and well-kept, others mentioned issues with cleanliness, such as old and dirty furniture in the lobby and public restrooms, as well as a musty smell near the pool.

The high season at the hotel is in May, while the low season is in November. Visitors may want to consider these times for their stay to align with their preferences and avoid potential crowds.

Some guests mentioned that the hotel is undergoing renovations, so it might be worth requesting a newly renovated room to ensure a more modern and updated experience.

A few guests reported issues with noise, so if you're a light sleeper, consider requesting a room away from potential sources of noise, such as the elevator or vending machines.

There were mixed reviews about breakfast inclusions, so it's advisable to confirm whether breakfast is included in your booking to avoid any confusion or additional charges.

The hotel offers pet-friendly rooms, making it a convenient choice for those traveling with pets. However, it's recommended to inquire about any applicable charges for bringing pets.

Be aware that the hotel charges a parking fee, which some guests found unexpected. It's advisable to factor this into your budget when planning your stay.

Several guests mentioned issues with the pool and hot tub, so if these amenities are important to you, it's best to check their current operational status before booking.

Some guests had issues with the air conditioning timers, so if you prefer personalized control over the room temperature, consider requesting adjustments or guidance from the staff.

While some guests praised the room amenities, others found them lacking. It's recommended to clarify the in-room facilities and their conditions to ensure they meet your expectations.

The hotel offers increased accessibility features, including adapted bathrooms and lowered sinks. If you have specific accessibility requirements, it's advisable to communicate your needs to the hotel in advance.

As cancellation and prepayment policies vary by room type and provider, it's important to verify the specific terms applicable to your reservation to avoid any inconvenience.