Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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10.0 "Incredible bar."
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9.9 "Terrific location."10.0 "
Easily accessible by car , said 100%." 8.9 "Great parking , according to 89%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." -
9.0 "World class service."9.5 "95% found the
staff to be very friendly ." 9.6 "96% said thereception staff was great ." -
8.8 "Amenities are good."8.7 "87% thought the
building was wonderful ." 8.1 "81%enjoyed the lobby entrance ." -
7.9 "Good vibe."8.1 "81%
enjoyed the lobby entrance ." 7.0 "70%enjoyed the friendly atmosphere ." 8.0 "80% thought, thehotel was modern ." -
6.5 "Rooms are ok."5.1 "
Beds were acceptable for 51%." 5.7 "For only 57%, thebathroom was ok ." 6.9 "Only 69% saidrooms were big enough ." -
6.4 "Breakfast is mediocre."
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6.3 "Pool is mediocre."
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5.9 "Average comfort."5.1 "
Beds were acceptable for 51%." 6.9 "Only 69% saidrooms were big enough ." -
5.6 "Average value."
Overall Rating
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9.0 "Excellent amenities."
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8.7 "Great service."9.6 "96% found the
staff to be very friendly ." -
6.9 "Rooms are ok."5.2 "
Beds were acceptable for 52%." -
6.6 "Breakfast is mediocre."
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6.2 "Average comfort."5.2 "
Beds were acceptable for 52%." -
5.6 "Average value."
Overall Rating
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9.9 "Terrific location."
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9.1 "World class service."9.6 "96% found the
staff to be very friendly ." -
8.8 "Amenities are good."8.7 "87% thought the
building was wonderful ." -
8.0 "Vibe was good."
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6.2 "Rooms are ok."
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5.6 "Average value."
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5.5 "Average comfort."
Overall Rating
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9.9 "Terrific location."
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9.0 "Excellent amenities."8.9 "89% thought the
building was wonderful ." -
8.8 "Great service."
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7.7 "Good cleanliness."
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6.9 "Rooms are ok."
Overall Rating
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9.9 "Terrific location."
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9.1 "World class service."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.7review from
The bathroom and bed was super nice. Room could be a bit bigger and more spacious. The lobby area was amazing. I wish the rooms were as good as the lobby. I didn't like the area that it was in. Everything to do was a good little drive away. My card was also charged twice and we had issues checking in but it was eventually settled and the money returned. There were also tons of little kids running the halls unattended and cutlery from room service just left all over the floors in the halls even after the maid came through.
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10.0review from
Clean. Great decor. Pool and hot tub nice. Will stay again!
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10.0review from
N/A
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8.8review from
Very comfortable bed, friendly staff. There was a hole in the bathroom door and, overall, the bathroom needed updating.
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10.0review from
The restaurant was very slow at getting food out.
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5.3review from
Pretty much typical Hilton garden which is why I stay there. The room was fine and clean.. The carpet wasn't clean in the lobby and it appeared like out of 4 staff only 1 was working. Just didn't have the same professional feel as other hilton garden inns I've stayed at.
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9.6review from
The hotel was extremely nice, especially for the price! The front desk gentleman Lee was also very kind! We were staying at the hotel for just one night for a wedding. We couldn't afford multiple nights so we planned on just driving the 8.5 hours that morning, change at the hotel, and go straight to the church. The day before our trip I realized the check in time was after the start of the wedding. I called the hotel, wanting to see if an early check in was possible and even willing to pay extra to avoid changing in a gas station bathroom. Lee assured me he'd try to have a room ready and even said I could call when we were getting close tomorrow to check. Sure enough, a room was ready. Lee checked us in, in what might be record time too, and we raced up to the room to change and go back out the door in less than 10 minutes. Thank you so much for letting us check in early :) I know the city is Indianapolis and on top of being a busy city it has the highest hotel tax...it would have been nice to get at least something for breakfast without paying extra. The hotel isn't cheep and far more luxurious than an Inn but a low quality breakfast is still offered. Even a few pieces of fruit would have been nice, we were really disappointed to have to get a meal at the drive through (yes $9 each was still too much, we just got dollar items at McDonalds. This wedding was a major expense for us) :(
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10.0review from
Clean. Great decor. Pool and hot tub nice. Will stay again!
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10.0review from
N/A
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8.8review from
Very comfortable bed, friendly staff. There was a hole in the bathroom door and, overall, the bathroom needed updating.
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10.0review from
The restaurant was very slow at getting food out.
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9.6review from
The hotel was extremely nice, especially for the price! The front desk gentleman Lee was also very kind! We were staying at the hotel for just one night for a wedding. We couldn't afford multiple nights so we planned on just driving the 8.5 hours that morning, change at the hotel, and go straight to the church. The day before our trip I realized the check in time was after the start of the wedding. I called the hotel, wanting to see if an early check in was possible and even willing to pay extra to avoid changing in a gas station bathroom. Lee assured me he'd try to have a room ready and even said I could call when we were getting close tomorrow to check. Sure enough, a room was ready. Lee checked us in, in what might be record time too, and we raced up to the room to change and go back out the door in less than 10 minutes. Thank you so much for letting us check in early :) I know the city is Indianapolis and on top of being a busy city it has the highest hotel tax...it would have been nice to get at least something for breakfast without paying extra. The hotel isn't cheep and far more luxurious than an Inn but a low quality breakfast is still offered. Even a few pieces of fruit would have been nice, we were really disappointed to have to get a meal at the drive through (yes $9 each was still too much, we just got dollar items at McDonalds. This wedding was a major expense for us) :(
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5.7review from
The bathroom and bed was super nice. Room could be a bit bigger and more spacious. The lobby area was amazing. I wish the rooms were as good as the lobby. I didn't like the area that it was in. Everything to do was a good little drive away. My card was also charged twice and we had issues checking in but it was eventually settled and the money returned. There were also tons of little kids running the halls unattended and cutlery from room service just left all over the floors in the halls even after the maid came through.
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5.3review from
Pretty much typical Hilton garden which is why I stay there. The room was fine and clean.. The carpet wasn't clean in the lobby and it appeared like out of 4 staff only 1 was working. Just didn't have the same professional feel as other hilton garden inns I've stayed at.
