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Hotel is well maintained and in a great location. Shopping and food is very close by.
The room was spacious and comfortable. The front desk staff was friendly and helpful. No microwave in rooms.
Hotel allowed pets.We had small dog. Housekeeping staff knocked on the door to clean room & said they would come back to clean, but never did...for 3 days. we offered to lv the room so it could be cleaned When reported to mgmnt, no one ever followed up. Housekeeping services never kept their word.
This guest did not leave comments about this hotel.
Location Bugs in the room. Not bed bugs though. Desk clerk put us in another room and said he would discount our price, did not happen.
Breakfast is included with your stay!! Plenty of choices!! The elevators' carpet could use some cleaning
staff is excellent bedbugs,nuff said
Super nice. Great amenities. Friendly staff. Wish we could have stayed longer and will definitely stay there again.
The room was spacious and well designed. The beds were great. The best breakfast ever.
Not too big. Excellent customer service. Reasonable price. Need a better smoking area outside. A lot of us still smoke.
The hotel was wonderful, the man checking us in was not!
Comfy bed. Ok food. Out of order door
Clean rooms, clean hotel Area looked shifty. Im a smoker and I had to go outside and I saw some sketchy things and people in the parking lots. Maybe they were customers also but they looked suspicious. I would have been better on the 2nd floor where there was actually a balcony patio. The 1st floor has a patio doors but it's really not accessible.
Belgium waffles was the best part of the trip. Staff very courteous Curtains were ripped. Screen door was ripped off. Coffee machine was a hazzard waiting to happen, button was missing and exposed electrical wires. Pillows were small, bed not comfortable. Holes in towels. No vents in the bathroom
Rooms comfortable, clean. Breakfast included. Pool looked nice. Breakfast very basic. TV on dresses to side of bed making viewing awkward. Location not interesting.
Convenience to interstate and any necessary shopping for travel Cont Breakfast is ok to good. Staff has always been friendly and professional I stay at this hotel a couple times per year. My parents are snowbirds from upstate NY and I drive them down and visit them in FL. This is the stop I make after 12 hours or so of driving which only leaves me with 8 hours the next day. I have always been happy here. However this time the room left alot to be desired. Toilet had a major leak between the tank and the bowl. One that just couldnt be missed, it left massive flooding on bathroom floor. Granted not sewage but just the same unpleasant. There were no tissues in any dispensers either. We got in so late I was to tired to call up front and complain or switch rooms. We left 10 hours later anyway. I alerted the front desk at checkout. I will still comeback to this hotel this was just one bad experience.
Right off the highway on the way to the Masters from RVA. It was quiet, clean and reasonably priced for that time. I don't think I would be happy paying those rates. We left before breakfast was ready, but it was looking good. The property was slightly aged, but in good condition. The neighborhood was a little sketchy. I definitely would not go for a walk off of the property.
First, I hope everyone in South Carlina has gotten through the mind boggling relentless storms that have battered the area.This hotel is a relatively short ride, mostly by highway , to USC. Price was reasonable being the many of the downtown Columbia hotels certainly work the supply and demand factor to the max on Parents weekend. Hotel has a nice outdoor pool and indoor hot tub. Breakfast was decent but nothing beyond standard. Hot and cold cereal, waffles, yogurt, etc. Bed was comfortable and employees were friendly and helpful. Walmart across street. Does seem to be in a good area. Were housing some construction workers who had stored some of their items outside their sliding doors making it appear like shanty town from the parking lot. Otherwise outside presentation was fine. Hallways were extremely warm and damp. AC in first room sounded like a freight train. Second room it was quiet and comfortable. All in all, I would definitely recommend this hotel when taking all factors into account.
The lobby was very clean, check in staff was super friendly. I liked that there we're several entrances so I didnt have to walk very far. The beds were clean and soft and the towels were in good condition. Room was clean as well. Rate was reasonable for the area
Clean and friendly. Convenient to the highway and airport. The surrounding area was scary. Literally. Prostitutes out on the main road. People in the Walmart parking lot approaching shoppers with cover stories and asking for money. No nice places to eat anywhere nearby.
The rooms were very nice and clean. The pillows were small and not fluffy enough.
Good people and very comfortable. Lack of security in parking area.
The room was spacious clean and comfortable. Staff was friendly. Check in and check out was simple. I didn't encounter any problems. I am in the area often and have stayed here three times and never had an issue. I only wish the surrounding area had some more restaurants. Overall not too bad though.
Valet was pricey for Columbia
We really liked the atmosphere and the friendly staff. They made our stay very comfortable. The farmer's market on Saturday morning was a special treat with many great food options.
The hotel structure is exquisite, architecturally. The interior design is timeless with eclectic accents. The two sculpture heads in the lobby are a wonderful surprise. The front desk and room service delivery staff were extremely good and concerned about our happiness, But the room we had was next to the stairwell and ice machine. All night long the heavy door to the stairwell opened and slammed. The ice maker made noise constantly and we couldn't sleep. We put our room service order form out at 9:30p for breakfast the next morning. The order form was collected and lost by room service. We re-ordered and the food was horrific. Worse, the Starbucks coffee they tout was weak, see-through, and tasted awful.
it was a beautiful historic building-not your typical sheraton.It looked more like a castle than a hotel. The rooms and decor were great I have already recommended it to many friends Lisa Clemons
Location I entered the property with s ankle injury and soft cast. While in shower I held onto hand hold bar and it collapsed and fell apart with large metal peices falling onto my leg creating tremendous pain Unbelieve you would approve a room for rental in that shadow.
Location Old, dirty, creaky floors, rusting hinges, noisy, etc. The housekeeping staff (and using that term for them is a stretch) was the rudest, kst inconsiderate I have ever encountered.
Location Rusty towel bars; unexpected stay in poorly designed handicap access room; unique bar (in old bank vault) closed; ice machines on 4 floors inoperable; laundry chute door left open with no staff anywhere around making us glad we didn't bring our children with us. Will never stay there again.
Definitely worth the stay. Updated rooms in old historic building.
Valet was great , very prompt and courteous. Overall bad experience.Staff not personable. Room very cold and not very clean,(found hair in bath tub) Valet staff very nice. Breakfast room service disappointing. I will not recommend to friends and family
Stop by the rooftop bar at sunset for the best view of Columbia.
good workout facility hard to get a hold of staff TV reception horrible
The staff was very polite. Rooftop bar was amazing. Very nice rooms
'll Breakfast not to expectation.
I wasn't sure how an Extended stay would be. Have not had good visit with them in the past. The Grab and Go Breakfast was not as advertised. Coffee and a Nature Valley Bar. Muffins and/or fruit would have been great. I understand that each room have accomadations for cooking but for us overnighter a better grab and go would have been great.
This hotel is a two star at best...the quality of the room was unsatisfactory. Stained couch, torn curtains, ants in the room and lastly the dimly lit entrances after hours dud not feel secure.
Large comfortable room with good lighting. Breakfast was very minimal. If you want breakfast you need to go some place else. Also have to request coffee maker.
This guest did not leave comments about this hotel.
The rooms were kept up nicely even though they were outdated. Housekeeping doesn't come daily. It is an extra charge to have them service your room.
The location and size of the room It smelled absolutely horrible and seems they have plumbing problems
This guest did not leave comments about this hotel.
Location to highway. Short distance to the center of Columbia odd parking layout, nothing really close to front entrance.
Large rooms, excellent for a family! Poor selection of breakfast (grab-n-go breakfast, not continental breakfast!!)
Nice place. Big room
Comfortable bed I didn't like the bugs and fleas that was in my room and also dirty towels in the bathroom.
Breakfast is excellent with made to order omelets and waffles as well as a good selection of other foods. Rooms were clean and comfortable. Doors allowed hallway noise and light in even when locked. Breakfast shut down at 9am on Thanksgiving day and Black Friday. And when it shuts down, it's OVER! Even the coffee goes away!
traveling to Florida . Great mattress. Spacious and clean room. . Spacious, clean and modern room
Rooms nice Food was not good in the restaurant and took to long to get it
Staff was courteous and responded quickly to needs. Beds very comfortable No fan in bathroom. Mildew on shower curtain on on shower wall
We have stayed here twice and both times I was very pleased with the service as well as the hotel. They also now have a Starbucks downstairs!!!!!
I stayed here for a conference being held so my job payed the bill. Very nice hotel but pricey... The staff was very courteous. Both the restaurant and bar served good meals. The common areas were clean. Internet was not free nor was parking. The bed was comfortable and I was unable to hear anything outside of the room which is always a plus (the hotel was pretty full because of the conference). But I have stayed in as nice and nicer hotels for 3/4 of the price...
Best staff ever, very welcoming and helpful! Best staff ever, very welcoming and helpful!
We were in Columbia for a nephew's wedding and his parents reserved rooms and held their reception here. From the moment we pulled into the unloading area it was nothing but incredible service! Everything was immaculate, the food in the restaurant was great. Our room was impeccable! THe beds were so incredibly comfortable, with down matress pads and comforters, six pillows on each bed... Our son wanted a portable crib so we called room service and they brought us a Graco Pack-N-Play. It was perfect! In the middle of the night (around 1am), my husband was sick and we needed some cleaning supplies and they brought them right up. Then, at 4am, my son woke up and wanted some milk. The kitchen was closed and the doors were locked, but they opened it up to get us some milk and brought it to us. The reception was incredible as well. The food was delicious and again, the service was great! The parking garage is attached to the hotel through a breezeway and is convenient and it feels safe to have your car parked there. The pool is really nice but it was FREEZING cold. The spa was very nice, as was the gym facility! I will definately think of Marriott every time I'm in need of accomodations anywhere!
My wife and I stayed at this beautiful Marriott while visiting our daughter at USC. From the moment we stepped out of the car, the bellman, Eugene, greeted us with his Southern charm. I can see why many guests stay at the Marriott in Columbia. With the exceptional service and great location, we will come back to this grand hotel several more times in the upcoming years!
Good accomodation downtown. I had arranged for a hotel shuttle to pick me up which turned into an hour plus wait. To their credit, the hotel comped me breakfast and apologized for the inconvenience. Cab fare from the Columbia airport is $25 plus tip...
I didn't want to leave the bed! The only problem was the shuttle to the hotel but the manager was great about making up for it!
Courteous staff. Great valet parking. Rooms acceptable but not spectacular. Flat TVs would perk up the property. Nice bath products. Some excellent views. I've stayed in this hotel half a dozen times and it's usually a good value for the money.
have been stayed twice in half year.Very friendly,helpful staff.The last time we checked in early,the room was not ready. We got free starbucks coffe coupon and free breakfast coupon.Room was ready in an hour when we were having lunch in the Center City Grille.We will def stay in there again!
Great view and convenient to local bars and restaurants.
As Marriotts go, this one is OK. The rooms are comfy & nicely decorated. The hotel is clean and offers convenient dining options. The concierge/front desk were quite satisfactory. At check-in, the clerk was confused about how I had made and paid for the reservation- which made my nervous. I had issues with my door key every time I needed to get into my room. No mini-bar; room service was late. Overall, quite comfortable and very convenient location. SMOKERS beware, though- you'll be going outside at all times of day and night.
Good location 1 o'clock in the morning the transformer and all of the electricity went out and made everybody evacuate the building And her around 4 o'clock they decided to let everybody back in but the power was not going to be fixed . So we had to get all of our stuff with no power to see on the top 9 floor to get another hotel which they said they would accommodate but they have not yet done so so I had to pay for two hotels and no sleep because I had to be up the same day at 7 o'clock so the time I got to the new hotel at 5 o'clock it was pointless trying to sleep . Hoping they will refund my money for the trip and the hassle of everything .
Very friendly and accommodating. Had to check out a day early and manager credited account and thanked me for my stay. No hassles just friendly service. This is why I will return for all of my business in Columbia.
Hillbilly feather pillows and comforter left down dander in the air of the room that kept my eyes red my entire stay. The room was noisy since it next to a night club that patrons talked loudly coming and going all night. Being close to the train tracks and hearing the train whistle all night didn't help either. Even though the staff removed the feather products it left the feather dander in the air, so I doubt I would stay there again.
Clean, Modern and Quiet, everything you expect from Hilton. In good proximity to the Columbiana Mall, restaurants and Harbison-Lake Murray Blvd. We stayed here after doing the Riverbanks Zoo and it was about 10-15 minutes away, convenient. Not one complaint, Hilton Garden Inn is top notch
The beds were wonderful and the room was clean and comfortable. Nothing.
Staff was nice Outside of our rooms were several fan blowers that it looked like they were using to dry the carpet in the hallway. It was very loud and went on all night. We checked in around 2 am so we were tired and did not want to deal with changing rooms so late. Around 6 am you could hear the workers now out in the hallway . We just checked out and continued on our travels.
Good location. Should include free wireless Internet.
Friendly staff, clean, great hotel for the cost.
The location was ok. The towels were dirty, requested a blanket for the sofa bed and the receptionist didn't want to look for any. She stated that, she didn't THINK they had any blankets, so I had asked her do you mind checking for me please? Her attitude was awful ,I'm assuming bc she didn't want to do it.
We were visiting Columbia and wanted a clean, comfortable hotel. We were not concerned with whether or not the hotel had a lot of amenities, as we knew we would basically just be there at night. The hotel has been recently redecorated and all areas were clean and fresh. We were very happy with it and the location was good. Easy access to highways and to where we wanted to be. We wished that the breakfast had started earlier. We were getting up and going each morning before the breakfast started. The phone in our room did not work while we were there, even though we told the manager on the first night. This was not really a concern, though, as we did not really need to use it (just once to call the front desk with a question).
I enjoyed the ease of the location while I was traveling through SC and it offered many attractions for food and needs of shopping or leisure. The staff of the hotel were nice, friendly and professional...and the hotel itself was clean and well cared for. Thank you. I would happily return for another stay.
Staff was wonderful and pleasant N/a
All staff was very friendly in all manners. Would do the stay all over if could.
The beds were so comfortable, I wanted to take it with me ... I slept so good. The high pressure shower heads were awesome too. Also the rooms were clean and the staff was accommodating... The iron in the room was a bit used, leaked water and stain my white shirt
Very comfortable, clean, quiet, with great service. I stayed here one night for a residency interview, and had a great experience.