Pros: If you haven't done this before, go online and find out what info you need to bring with you. This made it fast and easy. Everyone was very polite.
Mar 13 2017
fix the site:
Pros: I got a great rental at Hertz!
Cons: I attempted to book online 2 times (on the Enterprise Site), I got all the way to payment and whack, disconnected. I follow-up with a call, disconnected! I guess you no longer need/want my business.
Cons: Bad customer service. I am a regular Hertz renter, but this dealership is bad. I had to wait for 35 mins to pickup my car. There was only one person ahead of me. There were multiple calls that were prioritized over customers standing in the front.
I returned the key in drop box on Sunday, no one noticed this in Hertz and i was charged 426 per day after that. I had to call them and explain this to get it sorted and get money back.