Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.0 "Terrific location."9.7 "
Good access to the airport , said 97%." 9.0 "Great parking , according to 90%." 7.6 "Easily accessible by car , said 76%." 7.5 "75%enjoyed the restaurants & bars nearby ." -
8.8 "Great service."9.0 "90% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." 9.5 "95% werehappy with the shuttle service ." 9.2 "92% thought theservice was very professional ." -
8.5 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
7.2 "High comfort."8.6 "86% thought
rooms were spacious ." 7.2 "72% said thebeds were comfortable ." -
6.7 "Internet is average."6.9 "69% thought the
wifi quality was ok ." -
6.5 "Rooms are ok."
-
1.0 "Disappointing wellness & sports facilities."0.0 "100%
didn't like the fitness area ."
Overall Rating
-
8.8 "Location is great."9.3 "
Good access to the airport , said 93%." -
8.7 "Great service."8.8 "88% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." -
8.0 "Breakfast is good."
-
7.3 "High comfort."8.7 "87% thought
rooms were spacious ." 7.1 "71% said thebeds were comfortable ." -
6.7 "Rooms are ok."
Overall Rating
-
9.1 "Terrific location."9.8 "
Good access to the airport , said 98%." -
9.0 "World class service."9.0 "90% found the
staff to be very friendly ." 9.4 "94% werehappy with the shuttle service ." 7.7 "77% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." -
8.8 "Good value."10.0 "100% were
happy with the price of the breakfast ." -
8.7 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
7.2 "High comfort."8.9 "89% thought
rooms were spacious ." -
6.7 "Rooms are ok."6.9 "
Beds were acceptable for 69%." -
4.9 "Pool is below average."
Overall Rating
-
8.8 "Good value."
-
8.7 "Breakfast is good."
-
8.6 "Location is great."9.7 "
Good access to the airport , said 97%." -
8.6 "Great service."
-
7.0 "High comfort."7.3 "73% said the
beds were comfortable ." -
6.3 "Rooms are ok."
-
4.5 "Vibe wasn't good."
Overall Rating
-
8.8 "Good value."
-
8.7 "Location is great."
-
8.7 "Great service."9.1 "91% found the
staff to be very friendly ." -
8.5 "Breakfast is good."
-
7.2 "High comfort."8.6 "86% thought
rooms were spacious ." 7.4 "74% said thebeds were comfortable ." -
6.4 "Rooms are ok."6.2 "Only 62% said
rooms were clean enough ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
6.5review from
Location was easy to get to and from the airport. Hotel was a little older. Little things ike towel holder in the bathroom was not available. Overall just an ok hotel.
-
6.0review from
The location was right in between a few of the places we planned to visit which made travelling easy. We have small children, and they enjoyed watching the big airliners fly overhead. The pool was nice and a relaxing way to cool off after a hot day of seeing the area attractions. We booked a king suite with sofa bed, but no sheet was provided for the sofa bed. The second night we stayed was going along fine until we turned in on for bed and found bugs everywhere on the bedding, nightstands, and sofa bed...they were small flying bugs twice the size of a gnat. We never opened any Windows so I don't know where they came from. We booked our room for a good deal only to find out after we stayed that we were charges an additional $70 by the hotel for some misunderstanding regarding to the number of guests we had...essentially our toddler and preschooler were somehow considered to be two extra adults so the charges were added.
-
10.0review from
I LOVED THE BREAKFAST AS ALWAYS. VERY CHILD FRIENDLY. WIFI CONNECTION WAS VERY STRONG. I WILL ALWAYS STAY HERE WHEN VISITING DALLAS!
-
10.0review from
I've never had such an amazing experience with ALL of hotel employees except at this location! Brande and Britane especially were two amazing individuals who helped me and my son get checked in and walk us through to local spots to grab a late night dinner. I'd recommend this hotel to anyone. It was super clean and just overall friendly. Wish there was an indoor pool but can't have it all! Again, Britane and Brandi made my night worth the drive up there. They were so awesome!
-
9.4review from
I left my asthma inhaler in my room, bed to be exact. I called spoke to Janice she said no one found it. As I was trying to arrange a refill & find a pharmacy I got a call from Janice she had my inhaler. I was thrilled she was so helpful!!!
-
5.1review from
Be aware.. There is free shuttle to the airport but NO free parking at the hotel. The shuttle service experience was bad.. Does not run often.. On our way back.. It took us 1:30 min of waiting at the airport..!
-
10.0review from
The room was super clean and very spacious. It was also very quiet despite facing a major interstate.
-
10.0review from
I LOVED THE BREAKFAST AS ALWAYS. VERY CHILD FRIENDLY. WIFI CONNECTION WAS VERY STRONG. I WILL ALWAYS STAY HERE WHEN VISITING DALLAS!
-
10.0review from
I've never had such an amazing experience with ALL of hotel employees except at this location! Brande and Britane especially were two amazing individuals who helped me and my son get checked in and walk us through to local spots to grab a late night dinner. I'd recommend this hotel to anyone. It was super clean and just overall friendly. Wish there was an indoor pool but can't have it all! Again, Britane and Brandi made my night worth the drive up there. They were so awesome!
-
9.4review from
I left my asthma inhaler in my room, bed to be exact. I called spoke to Janice she said no one found it. As I was trying to arrange a refill & find a pharmacy I got a call from Janice she had my inhaler. I was thrilled she was so helpful!!!
-
10.0review from
The room was super clean and very spacious. It was also very quiet despite facing a major interstate.
-
6.5review from
Location was easy to get to and from the airport. Hotel was a little older. Little things ike towel holder in the bathroom was not available. Overall just an ok hotel.
-
6.0review from
The location was right in between a few of the places we planned to visit which made travelling easy. We have small children, and they enjoyed watching the big airliners fly overhead. The pool was nice and a relaxing way to cool off after a hot day of seeing the area attractions. We booked a king suite with sofa bed, but no sheet was provided for the sofa bed. The second night we stayed was going along fine until we turned in on for bed and found bugs everywhere on the bedding, nightstands, and sofa bed...they were small flying bugs twice the size of a gnat. We never opened any Windows so I don't know where they came from. We booked our room for a good deal only to find out after we stayed that we were charges an additional $70 by the hotel for some misunderstanding regarding to the number of guests we had...essentially our toddler and preschooler were somehow considered to be two extra adults so the charges were added.
-
5.1review from
Be aware.. There is free shuttle to the airport but NO free parking at the hotel. The shuttle service experience was bad.. Does not run often.. On our way back.. It took us 1:30 min of waiting at the airport..!
