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Very good value, staff friendly, would recommend to anyone no
Not much. It was too "corporate" for our taste and offered - and no doubt priced accordingly - too many facilities which one could not possibly use on a one-night stay. Too many "gadgets" - air-con, fridge etc in the room which kept buzzing and whirring all night. Incomprehensible key-card system for door and lights which kept plunging us into darkness. Awkward to open sliding door onto balcony.
Proximity to Iseo, night porter enrique is the one person who knows about service. Shame there is not more like him in this hotel. Not proper double room but twin beds pushed together. No iron, but a very poor 'ironing service' which was costly and slow and only a few hours early in the day. After midnight nowhere to get a drink. Pool too shallow and all the loungers taken by people who werent even there for most of the day. Rooms a bit small. Restaurant food was poor and service not great either.
Very good hotel and Iseo is a nice little town. The hotel restaurant was a very pleasant surprise serving excellent food with good service in affordable price.
A comfortable stylish and clean hotel with a lovely garden, swimming pool and great ambiance. 10 minutes walk from the lovely old lakeside town of Iseo
Quiet hotel and in walking distance of the village.
The bedrooms were comfortable with small private balconies and very good power showers. Breakfast was excellent. The restaurent was passable ,as Iseo was a good fifteen minutes walk away it has a monopoly.
The location and the lack of other Btitish visitors. A real "Italian" treasure!
very nice hotel, totally renovated, good restaurant in the hotel, beautiful view. no.
Very polite staff, very classic design, beatiful gardens, free Wifi and free parking and free buffet breakfast were fantastic. A little far from city centre
very relaxing, lovely staff, amazing view of the lake from room, great food!
Awesome view. Average food. This facility was probably awesome in 1990. Still worth the stay. Bathroom was a bit beat up.
It was cold in the breakfast-room, and we Norwegians do not like twin blankets to share!
The view lake There are some few small details (like the cheap carpet in the room or the accessories in the bathroom) that are not completely in line with the structure. It could be much nicer.
superb views bathroom toiletries limited quality in this price range of hotel ,,,plastic sachets
Idilic setting No bar service
The staff was warm, welcoming, helpful and genuinely friendly. Our children (aged 6 and 8) were also very welcome. The garden view room with aircon was tremendously spacious for a family of four. The two extra beds fitted in nicely without making the room crowdy. The bathroom was also a nice surprise - lots of room and shiny white tiles. The cleaners did an excellent job! Our garden room with a small terrace was really nice and quiet - the three different wedding receptions during the weekend did not cause any commotion, luckily they were a bit further from our room. The hotel organised a spot on custom made "taxi/limousine" service whenever we wanted to go to Iseo centre. Excellent pool and jacuzzi + marvellous views! Will return. The bees by the pool and breakfast area were numerous.
lovely view from the room and stunning food
Everything was perfect! The location is outstanding, the staff always willing to help and very professional but the hands down winner has to be the food which was absolutely incredible. I am not usually one to leave reviews but I had to make exceptions for i due roccoli!
The view from our room and the breakfast room
Excellent food and great choice of local wine; good local restaurants also nearbye.
Friendly atmosphere Pillows on the bed too few and too hard
Fantastic lakeside views. Excellent food. Friendly staff. Shower was a disaster. No mounting on wall to hold shower head. Also air conditioning was set too high, with no individual control in room. Temp in room was around 25 degrees. It would have been much more comfortable at 20 degrees.
The whole experience was fantastic - so much so that we booked an extra night. Views over Lake Iseo and the mountains beyond, from the breakfast room/terrace, restaurant and our room. Staff were great - helpful, pleasant and with plenty of good advice on what to do and see. Very good fine-dining restaurant was great for one night - too expensive for us in the longer term but there are good restaurants in the nearby town, including a great fish restaurant near the lake front. A car is necessary, but parking is easy. Overall great value and recommended without hesitation. Nothing we didn't like, but a warning - the hotel is not where the map Google Maps/Earth?) on the Booking.com and hotel websites say it is. The hotel is several hairpins further up the hill, so a longer climb than you might think - still a nice walk to the town though.
Wonderful staff,panoramic view, uncrowded. Good restaurant;The menu was limited, but very well executed using finest ingredients often sourced locally. Lack of room service, although when we arrived later than expected they arranged supper in the breakfast room, so I am sure that room service could be arranged. No bar service.
the location is lovely and the atmosphere very peaceful. The staff were very helpful The view is wonderful
The hillside location overlooking Lake Iseo was very nice. The rooms and buildings were all modern and up to date. The food at the restaurant was worth the price charged.
Enjoyed our stay, excellent comfort, good views of lago Iseo. No
Great breakfast and service Room was very comfortable but there was no hook to hang the shower head on, it had to be held up to shower properly
Location of the hotel & restaurant are great! Very friendly hotel people. Breakfast was fine but somewhat limited. No fresh fruit. The hotel room itself also missed some common tools/attributes, like pen/paper, hotel/location directory/information, only very limited shampoo, no razor and hairbrush etc. Dogs are allowed which can be a problem when they bark.
Excellent location, beautiful lake views, only 25 mins from Bergamo
Close to the lake, quite fresh built place. Nice Breakfast on the terrace close to the lake. Room 118 (84EUR/night) is without lake view and with both windows looking to the main road and railways which is running close along the road. During the day and evening noise from the road and passing trains are annoying. Impossible to open the window due to that. Girl at the reception was not polite at all, even for Italy. Service in restaurant during the breakfast was great.
I will never forget opening the window in our room and looking out over the lake and mountains beyond and seeing the water lapping at the hotel wall
Very pleasant hotel, room looked straight out over Lago d'Iseo. Just too far from Iseo to walk to the centre.
This hotel is, unfortunately, not up to the expectations one might have of a 4 (or even a 3 star) hotel. The location is really bad, very close to a busy road and a railway, in an awful village some 3 kilometers from Iseo (which is a nice place, by the way). Furthermore, the room didn't even have a bath and was rather tiny, not to mention the furnishing. Also, the 'breakfast' was rather minimalistic. The personnel tries to make something of it, but this hotel is unfortunately really disappointing.
lake view lack of tea/coffee making facility in room
the room and the view on the lake the road and railway line behind the hotel, the too small terrace in front of the lake
Sitting by the pool on the side of the lake, eating at the hotel and doing day trips around the lake.
Very relaxing, pleasant and helpful staff, comfortable rooms, good food and a beautiful location.
I did not like anything, unfortunately. No internet acess, unbelievable! Air conditionig turning on during the night with no way of turning it off!!! No sleep because of that.
Location Room was very small and hot
Rooms are newly decorated, confortable . Rich breakfast, plenty of things. Pleasant lobby, good for discussions and short meetings Restaurant not so good
very nice hotel clean, modern and rich breakfast. good location in the city and near milano and verona
location, shopping and the happy hour finger food that you can have and see
We were upgraded and had a lovely room. The hotel was very comfortable, great bar to relax in after our long drive, great parking and well placed for shops and restaurants.
Breakfast was not bad, staff are polite, location is perfect. Very small room, aircondition doesn't work, all loud of the road in the room.
Please write at least 15 words
breakfast was good Internet was very very very expensive..
Its location made access to the centre (for sightseeing and dinner in restaurants) convenient but also allowed easy access to amenities in the surrounding countryside and quick exit onto motorway.
The personnel was very affable. The room was clean. The bed was comfortable. Parking is near the hotel. The sauna did not work. It was very cold о in the room .
Abundant and good breakfast, spacious room and a little pleasant swimming pool. There's no pavement outside the hotel to go to the lake front, so you have to walk on the street.
The hotel has been refurbished and is now very comfortable, even carpeted corridors, unusual in Italy. Large elevator. Easy parking on hotel terrace. Balconies overlooking lake. Easy walk to centre of town. Very lavish breakfast buffet, should suit anyone. Safe in room.
A friendly hotel a short walk from the lake. We were offered a choice of rooms on different floors when we checked in. Breakfast ok.
Friendly staff, good facilities and location. The pool is very nice, we had to ask for extra towels. Nice breakfast. The staff good have more information about sightseeing etc. Overall a good value.
great place for relaxing, very short way to the lake and to the city centre, wonderful landscape, nice rooms, very friendly and helpful staff, very good breakfast
What a pleasant stay!! Great room, great service, excellent breakfast. Which bad points?
stuff was very nice, responded to all our needs and gave useful suggestion about where to go and what to see. pool was not open during its working hours.
The location(close to leke), the room, cleanliness, staff, breakfast, lake view, environment, value for money, parking
Very clean and tidy Very functional - not overly cosy
The dinner was cold, food not tasty, breakfast good
the syle and comfort of the rooms; kindness of staff Not about the hotel, about the information about where it is located; I had been told down-town
The hotel did not have tea/coffee maker in room an essential for travellers like us. The breakfast did not offer anything hot like scrambled eggs or something,boiled eggs were cold.The glass doors in bathroom & glass washbasin are sort of too delicate and dangerous against the aesthetics they offer
Localization despite of being out of Brescia was quite manageable. They did not have free access to Internet, despte that Staff helped us a lot, they shouuld provide free access.
we arrived around midnight, baby cot was not ready, staff was really unwilling, later we got propably unprepared and dirty room.
it is a very nice hotel,i definally recommend to my friends,breakfast is awesome,we got great city view in our room everything was so good,just the hot water a bit weak
very clean and well presented location just a bit industrial, but it was nice and quiet.
very good hotel. I'll stay only in hotels of AC system in Italy.
The staff was very helpful I could hear everything going on in the rooms beside me, more than I wanted to. There seemed to be no sound insulation between rooms.
The hotel is new and modern. Location is not a splendid, but close to the center even by foot. The staff is helpfull and know how to do the business. As I mentioned the location is not a splendid one, but it's ok.
Friedly staff A little bit noisy during the night (because of the ambulances) because too close to the hospital
the breakfasts; friendly bar service in the evening despite our being the only people in the bar if you had the window open at night, it was noisy; if you did not it was too hot.
the bed was very comfortable and the staff helpful. the noise
Staff, hospitality, friendliness, professionalism. Would stay there again if visiting Brescia. Decor a bit shabby. Not 4 star starndard as far as design is concerned.
hotel workers it is an old hotel, and that reduces the hotel confort... A new refurbishement would improve teh hotel quality
Special kindness of the staff
We mostly liked the sincere, accomodating staff. They really went out of their way to make the guests feel comfortable and to ensure that we had an enjoyable stay. Nothing
Service was excellent Lights need to be on in the Gym....
It was nice and homely and especially the reception staff was very kind and helpful/The loby was nice and the breakfast was quite good although i could not touch the lovely cakes due to my diet
Large luxury rooms - friendly and efficient staff - quiet surroundings Excellent base for exploring surrounding villages The swimming pool is not free of charge fo Hotel guests
The hotel is relatively new and clean. It has a lot of potential, the rooms and bathroom are large and light. The hotel has a lot of potential (location, space), but the interior architect either had no budget or was incompetent. No personality. Should have known this, but a Thai Spa hotel doesn't fit the Italian scenery. This hotel has no personality whatsoever, not even a Thai one. Staff is young and friendly but unexperienced and can make no decisions (only the hotel director could receive payments, not very practical for checking out...). Reception staff also has little knowledge of the region. Breakfast was not ready (at 9h30 ?!) and was served in the bar (apparently, there were almost no other guests). For a Spa hotel, a standard room costing 150 Euro p/n, it is unacceptable you have to pay 11 Euro extra for the use of the pool. For the sauna I would have understood. This hotel is now only for business purposes (and still...), but don't think about spending a romantic holiday in it.
Fabulous hotel with great staff,the only problem is the lack of taxis in the lake area making it difficult to get around if you don't have your own taxi.
Staff very friendly, rooms to a good standard, excellent spar
very clean, beautiful view across lake iseo, close proximity to telgate and lovere
Hotel was brand new, so everything perfectly clean and working and perfect. Spa facility is nice, two steam rooms, two saunas, assorted other stuff. Nice lounger on the roof, good view over the lake from the rooms.
relaxed pace and a few very helpful staff
tout, la qualite de service, les lieux, la decoration... rien
The ambiance, the perception of luxury (although this was more due to the nature of the building than actual luxury in fixtures and fittings, the architecture, and the feel of the essence of Italy. Too damn quiet, but it was end of season.
The place and the spectacular architecture No.
The hotel is beautiful, the staff even better. A great choice
Everything! Best hotel I have stayed in at Europe in 4 different trips. Outstanding in every measure. Highly recommended. Spacious clean rooms, excellent and new bathrooms, friendly and courteous staff, a true 5 star hotel.
Peace, quiet and very friendly, helpful staff. Its location was not ideal for local sightseeing. The facilities and services offered did not meet those expected at a five star hotel.
You stay in a real palace for a price not much higher than that of a business hotel. The staff make you feel like royalty. The hotel has been in existence for only one year. As soon as it gets better known, prices may go up to > 300 euro per night, which is the real value of what you are getting.
The hotel is an excellent place to stay from virtually all aspects. It is clean, extremely well-appointed, and has a very helpful staff. The rooms are large and very quiet. The breakfast is absolutely first-class, and the restaurant serves excellent meals at a reasonable price. The internet service is very good as well.
It was one of the best hotels we have stayed in. The staff were wonderful helpfull and polite and the hotel was excellent value for money. It was well located for the lakes, mountaind and cities and I would highly recommend it
At first sight, the hotel does not look so different from other hotels, but it is really a high-class place. Excellent outdoor restaurant. Good swimming pool. Hotel rooms simple but comfortable. Extremely helpful staff.
Very nice room, large bathroom, with balcony overlooking garden, mountains and swimming pool. Very helpful reception staff. Large garden, very close to lake. Very easy to find. Parking in underground garage.
Very comfortable, clean room, helpful staff, good breakfast and excellent swimming pool and gardens. Its situation in a "village" which had no other eating places apart from one other hotel which was practically falling down and an unattractive pizza restaurant on the main road. However, the hotel restaurant was excellent but we did not want to eat there every night.
The staff really tried foo make us fell wellcome! They were very nice The location was to fare away from everything. Nothing to really do in the neightbourghood but staying at the hotel. The restaurant didn't give the Michelin experience it was supposed to. The stay was to expensive compared with the location
Good ambience. Excellent food. Very nice hotel in beautiful setting.
a great place to stay no
We arrived at 6pm very wet and cold after travelling thru Switzerland on a motorbike the staff were excellent and ensured we were quickly showed to our room to thaw out and then were able to complete all necessary documentation. The staff were extremely friendly and very helpful. The ambience of this hotel is brillient and the food in the restaurant some of the best we have tasted and we have been to very famous and well known restaurants where the food and wine were of a lesser quality Prior to booking this hotel I did not read guest reviews. We booked it on the pictures of its interior and its vicinity to our destinations No
Very comfortable stay in a relaxing atmosphere. Excellent and friendly staff. N/A
Went to explore the area: the hotel is an exceptional base. Nothing
A beautifully-appointed small hotel with a strong traditional feel. As a family of four, we had two nice connecting rooms overlooking the lake. The staff in the reception and restaurant were welcoming and helpful with advice, and dinner and breakfast were very pleasant. Convenient on-site parking as well. Our two under - tens were charged full price for the set dinner menu, although they hardly ate anything. Although the room was described as "suitable for 3 adults or a family of 4", we had to pay a supplement of 35 euros for our fourth family member. The road outside the hotel is quite busy, and many of the drivers in the neighbourhood obviously imagine themselves to be Fangio, so care must be exercised in crossing it, especially with small children.
The bed was very comfortable and the hotel seems quite cosy and quiet. There were not really enough plug sockets in my room (for me and all my electronic junk) and nothing spare to charge my laptop at the desk. I made do by snaking a cable from the bathroom.
Pleasant atmoshpere in the lobby. Good breakfast. Excellent wine choice in the restaurant. An extra bedsheet would be convenient. The weather was chilly and it was somewhat too cold with the sheets.
Quiet room. Too small desk in the room, and the placement of a big tv on that little desk. Breakfast, ok but too basic
The hotel lobby was big and comfortable. Good breakfast and excellent service during the breakfast. Free wireless internet in the room. The bed was comfortable and the room quite spacious. The bathroom was nice. Lots of mirrors in the room. Nice restaurant in the neighbouring building. The location is not the best, the hotel is far outside the city centre. Public transport to the hotel is good and cheap though.
It is a great hotel for relax, very nice staff and good services.
Nice restaurant in front. Kinds hotel reception, nice bar, free internet.. too simply breakfast
Wireless is not free, unlike what it says on the hotel presentation.
obliging staff It was written in the broshure that there is free wireless conection to the interned but I had to pay for it
The hotel staff and the breakfast. During the night you stop the heat in the room.
hardly to find from highway.
FAntastic experience. Clean - well kept establishment. Staff extremely friendly. Restaurant great selection and value for money.
Clean, friendly staff & very efficient & welcome
conveniance the kitchen closed on the evening we stayed
The air conditioning didn't work, the bed was like a rock, not impressed with bathroom
I really enjoyed my stay the Hotel is beautiful and we had a great stay. The only down side is that the room walls are so thin you can hear everything from next door. Not good at all when your looking for peace and quiet, espically for this price.
The staff at Rivalago where fantastic, the setting was stunning, the breakfast first class. Would recommend this to anyone wishing to relax and feel pampered. N/A
The feeling of being well looked after but also not intruding on own space. Calm atmosphere but not too quiet.
It is the most beautifull place from Italy! The staff is great! the view and the room are excellent! For sure I will come back!
friendly staff, fantastic location on the edge of the lake, well-renovated, clean... parking can be a problem, and Sulvano itself is pretty limited as a village (but the ferries will take you to nice places without problem, so...)
a perfect place to relax; perfect setting; perfect service
very nice location, friendly staff, beautiful hotel
The views from the rooms and the garden terrace were absolutely spectacular all day and night. Wonderful staff, gorgeous breakfast buffet. The perfect place for a quiet weekend away. All of our family and friends loved it and many are already planning to return. Thank you for everything!
We staid for the second time at Rivalago. It is a perfect stay directly on the lake of Iseo and close to the island of Monte Isola where you can relax, walk and it has a lots of restaurants, but no traffic. We had a room with a view to the lake, phantastic. Breakfast buffet is really excellent and you can also have it outside close to the lake. Small, but nice swimming pool. Really nothing negative. The only well known challenge are the parking lots for the cars. Dependent on the size of your car you really may have a challenge to get it into the parking lots. May be here the hotel staff could be more recommending to their guests on how to park the cars into which slots. For instance a very small car could be right away parked into the more narrow slots to leave the bigger slots for the bigger cars when coming back from a day excursion.
Very friendly and warm welcome combined with an excellent location and comfort. This is a very nice place to stay.