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Proximity to Iseo, night porter enrique is the one person who knows about service. Shame there is not more like him in this hotel. Not proper double room but twin beds pushed together. No iron, but a very poor 'ironing service' which was costly and slow and only a few hours early in the day. After midnight nowhere to get a drink. Pool too shallow and all the loungers taken by people who werent even there for most of the day. Rooms a bit small. Restaurant food was poor and service not great either.
Very good value, staff friendly, would recommend to anyone no
A comfortable stylish and clean hotel with a lovely garden, swimming pool and great ambiance. 10 minutes walk from the lovely old lakeside town of Iseo
very nice hotel, totally renovated, good restaurant in the hotel, beautiful view. no.
The location and the lack of other Btitish visitors. A real "Italian" treasure!
Very good hotel and Iseo is a nice little town. The hotel restaurant was a very pleasant surprise serving excellent food with good service in affordable price.
Quiet hotel and in walking distance of the village.
Very polite staff, very classic design, beatiful gardens, free Wifi and free parking and free buffet breakfast were fantastic. A little far from city centre
The bedrooms were comfortable with small private balconies and very good power showers. Breakfast was excellent. The restaurent was passable ,as Iseo was a good fifteen minutes walk away it has a monopoly.
Not much. It was too "corporate" for our taste and offered - and no doubt priced accordingly - too many facilities which one could not possibly use on a one-night stay. Too many "gadgets" - air-con, fridge etc in the room which kept buzzing and whirring all night. Incomprehensible key-card system for door and lights which kept plunging us into darkness. Awkward to open sliding door onto balcony.
very relaxing, lovely staff, amazing view of the lake from room, great food!
superb views bathroom toiletries limited quality in this price range of hotel ,,,plastic sachets
The staff was warm, welcoming, helpful and genuinely friendly. Our children (aged 6 and 8) were also very welcome. The garden view room with aircon was tremendously spacious for a family of four. The two extra beds fitted in nicely without making the room crowdy. The bathroom was also a nice surprise - lots of room and shiny white tiles. The cleaners did an excellent job! Our garden room with a small terrace was really nice and quiet - the three different wedding receptions during the weekend did not cause any commotion, luckily they were a bit further from our room. The hotel organised a spot on custom made "taxi/limousine" service whenever we wanted to go to Iseo centre. Excellent pool and jacuzzi + marvellous views! Will return. The bees by the pool and breakfast area were numerous.
Idilic setting No bar service
Awesome view. Average food. This facility was probably awesome in 1990. Still worth the stay. Bathroom was a bit beat up.
The view lake There are some few small details (like the cheap carpet in the room or the accessories in the bathroom) that are not completely in line with the structure. It could be much nicer.
lovely view from the room and stunning food
Everything was perfect! The location is outstanding, the staff always willing to help and very professional but the hands down winner has to be the food which was absolutely incredible. I am not usually one to leave reviews but I had to make exceptions for i due roccoli!
It was cold in the breakfast-room, and we Norwegians do not like twin blankets to share!
The view from our room and the breakfast room
The hillside location overlooking Lake Iseo was very nice. The rooms and buildings were all modern and up to date. The food at the restaurant was worth the price charged.
Great breakfast and service Room was very comfortable but there was no hook to hang the shower head on, it had to be held up to shower properly
Excellent food and great choice of local wine; good local restaurants also nearbye.
Friendly atmosphere Pillows on the bed too few and too hard
Wonderful staff,panoramic view, uncrowded. Good restaurant;The menu was limited, but very well executed using finest ingredients often sourced locally. Lack of room service, although when we arrived later than expected they arranged supper in the breakfast room, so I am sure that room service could be arranged. No bar service.
the location is lovely and the atmosphere very peaceful. The staff were very helpful The view is wonderful
Location of the hotel & restaurant are great! Very friendly hotel people. Breakfast was fine but somewhat limited. No fresh fruit. The hotel room itself also missed some common tools/attributes, like pen/paper, hotel/location directory/information, only very limited shampoo, no razor and hairbrush etc. Dogs are allowed which can be a problem when they bark.
Fantastic lakeside views. Excellent food. Friendly staff. Shower was a disaster. No mounting on wall to hold shower head. Also air conditioning was set too high, with no individual control in room. Temp in room was around 25 degrees. It would have been much more comfortable at 20 degrees.
Enjoyed our stay, excellent comfort, good views of lago Iseo. No
The whole experience was fantastic - so much so that we booked an extra night. Views over Lake Iseo and the mountains beyond, from the breakfast room/terrace, restaurant and our room. Staff were great - helpful, pleasant and with plenty of good advice on what to do and see. Very good fine-dining restaurant was great for one night - too expensive for us in the longer term but there are good restaurants in the nearby town, including a great fish restaurant near the lake front. A car is necessary, but parking is easy. Overall great value and recommended without hesitation. Nothing we didn't like, but a warning - the hotel is not where the map Google Maps/Earth?) on the Booking.com and hotel websites say it is. The hotel is several hairpins further up the hill, so a longer climb than you might think - still a nice walk to the town though.
Very relaxing, pleasant and helpful staff, comfortable rooms, good food and a beautiful location.
lake view lack of tea/coffee making facility in room
I will never forget opening the window in our room and looking out over the lake and mountains beyond and seeing the water lapping at the hotel wall
Excellent location, beautiful lake views, only 25 mins from Bergamo
Close to the lake, quite fresh built place. Nice Breakfast on the terrace close to the lake. Room 118 (84EUR/night) is without lake view and with both windows looking to the main road and railways which is running close along the road. During the day and evening noise from the road and passing trains are annoying. Impossible to open the window due to that. Girl at the reception was not polite at all, even for Italy. Service in restaurant during the breakfast was great.
Sitting by the pool on the side of the lake, eating at the hotel and doing day trips around the lake.
This hotel is, unfortunately, not up to the expectations one might have of a 4 (or even a 3 star) hotel. The location is really bad, very close to a busy road and a railway, in an awful village some 3 kilometers from Iseo (which is a nice place, by the way). Furthermore, the room didn't even have a bath and was rather tiny, not to mention the furnishing. Also, the 'breakfast' was rather minimalistic. The personnel tries to make something of it, but this hotel is unfortunately really disappointing.
Very pleasant hotel, room looked straight out over Lago d'Iseo. Just too far from Iseo to walk to the centre.
the room and the view on the lake the road and railway line behind the hotel, the too small terrace in front of the lake
Please write at least 15 words
I did not like anything, unfortunately. No internet acess, unbelievable! Air conditionig turning on during the night with no way of turning it off!!! No sleep because of that.
Breakfast was not bad, staff are polite, location is perfect. Very small room, aircondition doesn't work, all loud of the road in the room.
Location Room was very small and hot
Its location made access to the centre (for sightseeing and dinner in restaurants) convenient but also allowed easy access to amenities in the surrounding countryside and quick exit onto motorway.
breakfast was good Internet was very very very expensive..
We were upgraded and had a lovely room. The hotel was very comfortable, great bar to relax in after our long drive, great parking and well placed for shops and restaurants.
very nice hotel clean, modern and rich breakfast. good location in the city and near milano and verona
location, shopping and the happy hour finger food that you can have and see
Rooms are newly decorated, confortable . Rich breakfast, plenty of things. Pleasant lobby, good for discussions and short meetings Restaurant not so good
very clean and well presented location just a bit industrial, but it was nice and quiet.
The hotel did not have tea/coffee maker in room an essential for travellers like us. The breakfast did not offer anything hot like scrambled eggs or something,boiled eggs were cold.The glass doors in bathroom & glass washbasin are sort of too delicate and dangerous against the aesthetics they offer
it is a very nice hotel,i definally recommend to my friends,breakfast is awesome,we got great city view in our room everything was so good,just the hot water a bit weak
very good hotel. I'll stay only in hotels of AC system in Italy.
The dinner was cold, food not tasty, breakfast good
The hotel is new and modern. Location is not a splendid, but close to the center even by foot. The staff is helpfull and know how to do the business. As I mentioned the location is not a splendid one, but it's ok.
the syle and comfort of the rooms; kindness of staff Not about the hotel, about the information about where it is located; I had been told down-town
Localization despite of being out of Brescia was quite manageable. They did not have free access to Internet, despte that Staff helped us a lot, they shouuld provide free access.
we arrived around midnight, baby cot was not ready, staff was really unwilling, later we got propably unprepared and dirty room.
The staff was very helpful I could hear everything going on in the rooms beside me, more than I wanted to. There seemed to be no sound insulation between rooms.
What a pleasant stay!! Great room, great service, excellent breakfast. Which bad points?
Very clean and tidy Very functional - not overly cosy
stuff was very nice, responded to all our needs and gave useful suggestion about where to go and what to see. pool was not open during its working hours.
great place for relaxing, very short way to the lake and to the city centre, wonderful landscape, nice rooms, very friendly and helpful staff, very good breakfast
The location(close to leke), the room, cleanliness, staff, breakfast, lake view, environment, value for money, parking
Friendly staff, good facilities and location. The pool is very nice, we had to ask for extra towels. Nice breakfast. The staff good have more information about sightseeing etc. Overall a good value.
The personnel was very affable. The room was clean. The bed was comfortable. Parking is near the hotel. The sauna did not work. It was very cold о in the room .
The hotel has been refurbished and is now very comfortable, even carpeted corridors, unusual in Italy. Large elevator. Easy parking on hotel terrace. Balconies overlooking lake. Easy walk to centre of town. Very lavish breakfast buffet, should suit anyone. Safe in room.
Abundant and good breakfast, spacious room and a little pleasant swimming pool. There's no pavement outside the hotel to go to the lake front, so you have to walk on the street.
A friendly hotel a short walk from the lake. We were offered a choice of rooms on different floors when we checked in. Breakfast ok.
Special kindness of the staff
Friedly staff A little bit noisy during the night (because of the ambulances) because too close to the hospital
hotel workers it is an old hotel, and that reduces the hotel confort... A new refurbishement would improve teh hotel quality
It was nice and homely and especially the reception staff was very kind and helpful/The loby was nice and the breakfast was quite good although i could not touch the lovely cakes due to my diet
We mostly liked the sincere, accomodating staff. They really went out of their way to make the guests feel comfortable and to ensure that we had an enjoyable stay. Nothing
the bed was very comfortable and the staff helpful. the noise
Staff, hospitality, friendliness, professionalism. Would stay there again if visiting Brescia. Decor a bit shabby. Not 4 star starndard as far as design is concerned.
Service was excellent Lights need to be on in the Gym....
the breakfasts; friendly bar service in the evening despite our being the only people in the bar if you had the window open at night, it was noisy; if you did not it was too hot.
very clean, beautiful view across lake iseo, close proximity to telgate and lovere
Hotel was brand new, so everything perfectly clean and working and perfect. Spa facility is nice, two steam rooms, two saunas, assorted other stuff. Nice lounger on the roof, good view over the lake from the rooms.
Staff very friendly, rooms to a good standard, excellent spar
Fabulous hotel with great staff,the only problem is the lack of taxis in the lake area making it difficult to get around if you don't have your own taxi.
The hotel is relatively new and clean. It has a lot of potential, the rooms and bathroom are large and light. The hotel has a lot of potential (location, space), but the interior architect either had no budget or was incompetent. No personality. Should have known this, but a Thai Spa hotel doesn't fit the Italian scenery. This hotel has no personality whatsoever, not even a Thai one. Staff is young and friendly but unexperienced and can make no decisions (only the hotel director could receive payments, not very practical for checking out...). Reception staff also has little knowledge of the region. Breakfast was not ready (at 9h30 ?!) and was served in the bar (apparently, there were almost no other guests). For a Spa hotel, a standard room costing 150 Euro p/n, it is unacceptable you have to pay 11 Euro extra for the use of the pool. For the sauna I would have understood. This hotel is now only for business purposes (and still...), but don't think about spending a romantic holiday in it.
Large luxury rooms - friendly and efficient staff - quiet surroundings Excellent base for exploring surrounding villages The swimming pool is not free of charge fo Hotel guests
Everything! Best hotel I have stayed in at Europe in 4 different trips. Outstanding in every measure. Highly recommended. Spacious clean rooms, excellent and new bathrooms, friendly and courteous staff, a true 5 star hotel.
The place and the spectacular architecture No.
It was one of the best hotels we have stayed in. The staff were wonderful helpfull and polite and the hotel was excellent value for money. It was well located for the lakes, mountaind and cities and I would highly recommend it
relaxed pace and a few very helpful staff
The hotel is beautiful, the staff even better. A great choice
The hotel is an excellent place to stay from virtually all aspects. It is clean, extremely well-appointed, and has a very helpful staff. The rooms are large and very quiet. The breakfast is absolutely first-class, and the restaurant serves excellent meals at a reasonable price. The internet service is very good as well.
tout, la qualite de service, les lieux, la decoration... rien
You stay in a real palace for a price not much higher than that of a business hotel. The staff make you feel like royalty. The hotel has been in existence for only one year. As soon as it gets better known, prices may go up to > 300 euro per night, which is the real value of what you are getting.
Peace, quiet and very friendly, helpful staff. Its location was not ideal for local sightseeing. The facilities and services offered did not meet those expected at a five star hotel.
The ambiance, the perception of luxury (although this was more due to the nature of the building than actual luxury in fixtures and fittings, the architecture, and the feel of the essence of Italy. Too damn quiet, but it was end of season.
hardly to find from highway.
Clean, friendly staff & very efficient & welcome
conveniance the kitchen closed on the evening we stayed
FAntastic experience. Clean - well kept establishment. Staff extremely friendly. Restaurant great selection and value for money.
The air conditioning didn't work, the bed was like a rock, not impressed with bathroom
It is a great hotel for relax, very nice staff and good services.
The bed was very comfortable and the hotel seems quite cosy and quiet. There were not really enough plug sockets in my room (for me and all my electronic junk) and nothing spare to charge my laptop at the desk. I made do by snaking a cable from the bathroom.
Nice restaurant in front. Kinds hotel reception, nice bar, free internet.. too simply breakfast
The hotel lobby was big and comfortable. Good breakfast and excellent service during the breakfast. Free wireless internet in the room. The bed was comfortable and the room quite spacious. The bathroom was nice. Lots of mirrors in the room. Nice restaurant in the neighbouring building. The location is not the best, the hotel is far outside the city centre. Public transport to the hotel is good and cheap though.
Quiet room. Too small desk in the room, and the placement of a big tv on that little desk. Breakfast, ok but too basic
Pleasant atmoshpere in the lobby. Good breakfast. Excellent wine choice in the restaurant. An extra bedsheet would be convenient. The weather was chilly and it was somewhat too cold with the sheets.
Very practical and comfortable hotel located near the big city hospital in an uninteresting suburb. Presently there are VERY big roadworks due to the construction of the subway, but without any trouble in the hotel itself. Awful breakfast, with totally inedible scrambled eggs, without mentioning the low quality of ham and cheese.
the hotel is very clean, room is big and the breakfast was excellent. so far nothing cause we stayed only one night.
Breakfast was very good, room was really spacious, bathroom was also spacious and very elegant, the hotel itsself was really elegant
nice large confortable room and bathroom.missing few conforts like bathrobe and slippers.good restaurant and staff no newspapers. despite the description is absolutely not close to the railway station, to reach it ir requires indeed a ride of 25 mins by bus
Professionalism, dedication and real sense of hospitality.
the view and the room was clean wi-fi at the room was poor and no appropriate electricity point for the laptop
Please write at least 15 words it is in an area I needed to be in. I think the hotel is expensive for the facilities it offerd No umbrella avialable . No english channel on bedroom tv. No business centre or access to a computer
The room was very spacious, comfortable enough and had a good sized bath which was great. Breakfast was fine
Lovely peaceful location next to the lake with fantastic views. Great swimming pool .Very friendly and helpful staff.
excellent staff there shud have been a fitness room
The staff are fantastic and look after you so well. The Breakfast was excellent. The pool and the views of the lake amd mountains from it.
Hotel located in small town. In my opinion it is good choice if you have car and want travel in area between Milan and Venice. Great lake and view, good restaurants near to the hotel.
A nice informal hotel well situated for lake views. Would recommend it to my friends. The free use of the internet was well appreciated.
The hotel was very clean, friendly and well positioned, just a few minutes walk into the beautiful town if sarnico/paratico.
Felt very welcome, fantastic views, clean rooms, very comfy beds. Set in lovely surroundings, pool was immaculate and well maintained, as was the gardens and area surrounding pool. Breakfast choice was good. close to a few shops. Very close to a few bars and restaurants, some overlooking the river. Short walk for a ferry trip. I have nothing negative to say.
Quietness and security.Excellent pool area.Drive in parking free. Good breakfast. Staff highly trained and helpful.Very comfortable beds. No complaints
Location excellent, facilities on the whole quite good Internet service whilst free was good but service was intermittent
Friendly staff, good location The garden was not as beautiful as I heard from previous visitors (maybe because the swimming pool was not finished yet). My singelroom was not at the lakeside and had only one small window.
obliging staff It was written in the broshure that there is free wireless conection to the interned but I had to pay for it
The hotel staff and the breakfast. During the night you stop the heat in the room.
Wireless is not free, unlike what it says on the hotel presentation.