Pros (+) Location and beachfront
Cons (-) CUSTOMER SERVICE, especially at front desk!!! Food, poor menu The hotel looks and is old, no maintenance! We will never go back to that hotel again!
3 stars
Tesoro Ixtapa Beach Resort
Photos of Tesoro Ixtapa Beach Resort
Overview
Waterfront property with an outdoor pool At Tesoro Ixtapa Beach Resort, hit the beach, dine onsite at La Mar, or enjoy a drink at one of the property's 2 bars/lounges. Tesoro Ixtapa Beach Resort offers 206 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided daily. An outdoor pool and a children's pool are on site.
Latest deals for Tesoro Ixtapa Beach Resort
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Tesoro Ixtapa Beach Resort
- Private beach
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Coffee shop
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Air-conditioned
Services and conveniences
- ATM on-site
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Bottle of water
- 24hr front desk
Dining
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Coffee shop
- Dining area
- Dining table
General
- Family rooms
- Sea view
- Seating area
- Garden view
- Interconnected room(s) available
- Telephone
- Storage available
Bathroom
- Raised toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Beach towels
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Bingo
- Evening entertainment
- Beauty salon
Family friendly
- Babysitting or child care
- Child pool
- Kids' club
Pool
- Outdoor pool
- Pool towels
- Pool with a view
Parking and transportation
- Free parking
- Private parking
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
Fitness
- Aerobics
Reviews of Tesoro Ixtapa Beach Resort
7.7
Good
286 verified ratings
Wonderful
99
Very good
58
Good
41
Okay
22
Fair
24
Mediocre
17
Poor
25
Summary of reviews
Pros (+)
Cons (-)
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.7 out of 10
249 reviews
4 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the Tesoro Ixtapa Beach Resort?
The high season at the Tesoro Ixtapa Beach Resort is in December, while the low season is in July.
How is the quality of the beds at Tesoro Ixtapa Beach Resort?
The hotel ensures comfortable beds, and the staff strives to maintain cleanliness, although some guests have mentioned the need for better cleaning under the beds.
Is parking available at Tesoro Ixtapa Beach Resort?
The hotel offers free parking, but some guests have noted that the space may be limited, requiring them to leave their transportation away from the property.
What can guests expect from the food quality at Tesoro Ixtapa Beach Resort?
While some guests have found the food to be subpar and repetitive, others have mentioned that the breakfast was good and that there are dining options across the street from the hotel.
How is the customer service at Tesoro Ixtapa Beach Resort?
The staff at Tesoro Ixtapa Beach Resort is generally very friendly and polite, although some language barriers have been mentioned. However, some guests have expressed dissatisfaction with the customer service, citing instances of the room not being ready upon arrival and slow bar service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Low Season Travel
July is the low season, which could be a good time to visit for those looking to avoid crowds and save on accommodation.
Explore Nearby Attractions
The hotel is conveniently located near attractions such as Delfiniti de México, Magic World Aquapark, and El Palmar Beach, offering plenty of entertainment options within walking distance.
Opt for a Sea View Room
Guests highly recommend booking a room with a sea view or balcony facing the beach to enjoy the picturesque surroundings.
Language Considerations
English-speaking guests may encounter language barriers as most staff primarily speak Spanish. It could be helpful to have a basic understanding of Spanish or carry a translation tool.
Be Mindful of High Season
December is the high season, so if you prefer a livelier atmosphere and are willing to experience higher rates, this could be the ideal time to visit.
Check for Cleanliness
Some guests mentioned concerns about cleanliness, so it's advisable to check recent reviews or inquire about the hotel's cleaning protocols before booking.
Parking Considerations
If you're traveling by car, be aware that the hotel may have limited parking space, so it's best to inquire about parking availability in advance.
Dining Options
While the hotel offers dining facilities, some guests found the food quality and variety to be subpar. Exploring nearby dining options or planning meals outside the hotel could be a good alternative.
Entertainment and Activities
The hotel provides entertainment and activities, but some guests found the nightly activities to be lacking. It's worth exploring off-site entertainment options as well.
Customer Service Awareness
Some guests expressed dissatisfaction with customer service, particularly related to language barriers and biased treatment. Being aware of potential issues and managing expectations accordingly is advisable.
Location
Boulevard Ixtapa Lote 5, 40884 Ixtapa, Guerrero
What's nearby
- Delfiniti de México336 yd
- Magic World Aquapark425 yd
- Carlo Scuba0.3 mi
- El Palmar Beach0.3 mi
- Marina Ixtapa Golf Club0.5 mi
- Marina Ixtapa0.7 mi
- Palma Real Golf Course1 mi
- Vista Hermosa Beach1.2 mi
- Playa Linda2.9 mi
- Isla Ixtapa3.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Tesoro Ixtapa Beach Resort
Low season | March |
|---|---|
High season | December |
Average price (weeknight) | $220 |
Average price (weekend night) | $197 |
When to book a room at Tesoro Ixtapa Beach Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Tesoro Ixtapa Beach Resort
FAQs when booking at Tesoro Ixtapa Beach Resort
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See most recommended stays in IxtapaGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Ixtapa-Zihuatanejo Intl |
Distance to airport | 10.5 mi |