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Friendly staff. Motorcyclist friendly -- willing to find a solution, even though a car had blocked the motorcycle parking area
the view to the see
Very clean, safe, and comfortable. Staff helpful. Great location. Excellent restaurant. No.
I liked the location of the hotel and the friendliness of the staff. We were leaving on a public holiday so thre were no public buses to Trieste. The gentleman on reception gace us all this information which we would not have been aware of otherwise and booked us a taxi to the airport. We were alsos very impresed with the quality of breakfast in the morning - the best we had while in SLovenia and great value for money - keep it up!
Great balcony. Good food.
It is perfect location in the center of lovely old harbour with many restaurants, shops, markets etc. Rooms are good and clean, staff very friendly and helpful.
location and staff's kindness coffee for breakfast
Location, location, location, but also many other points (reasonable breakfast, room with view (extra charge well worth), helpful employees Nothing really, it is not a perfect or extraordinary hotel, but certainly a good choice. No parking near hotel (very few places of hotel were booked), but free parking in 10 min walkin distance.
Lovely setting, balcony on the water
Wonderful location, right at a small harbour. Very good food and helpful staff. They let me check out very late. I will come back again.
Pleasant atmosphere in hotel, salted water in the pool, big bed and good quality of mattress. I enjoyed in every moment
Worthy of its aspiration to be the finest hotel between Venice and Dubrovnik Since the hotel is very new (opened five days before our stay) there were a few small things which were not quite right. These were reported to reception on our departure and were noted for attention
we had a great stay,longer than planned before, perfect staff and beatiful place, nice spa
I liked everything. Probably the spoeed of the kitchn of the restaurant with the terrace could be improved.The wine selection is very poor.I didn't have the chance to dine at Sophia because it as closed
the quality of the building , and its position Staff still learning, about 5 star expectations of guests
I. Concierge service was excellent as they graciously spent an hour or so with me on the phone PRIOR to arrival and proved just as gracious when I arrived. II. Excellent (and unexpected) almost all bike roughly 4 mile rail to bike/hike only trail from Portoroz to Isola Slovenia. III. Excellent FREE internet as I needed to work each day I was there and almost stayed a week. IV. Great HQ to tour by (A) ferry to (1) Isola, Slovenia (as trips are daily in summer) and (2) Ravinj and Pula in Croatia (weekends and Wednesday only in summer) with Raving being more charming and Pula having 3 Roman sites but more inudustrial; (3) Venice (once per week on Dora BU you may need to stay overnight) (B) car to multiple 30 to 75 minutes short road trips in Slovenia (including gorgeous and captivating Ljubliana) and Istrian peninsula of Croatia. V. Buffet British/American style lavish and tasty breakfast until 12 noon included in price. VI. Large rooms air conditioning made room comfortable but it was irritating that theormostat did not work properly and was "off" and needed adjustment BUT room was able to be cooled but needed assistance form help..
Great hotel, everything superb
Liked disign, hospitality of the staff, kids' room - for this thanks a lot and movie theater - open air!!!! It will be nice for the next to have healthy kids' menu (like veg, soup puree, staemed fish, meat ball) and special corner for kids breakfasts
Breakfast was excellent. Hotel is very nice. Our stay was very enjoyable. There should be a gym.
I just stayed one night. My room was garden wiev standart room and it was perfect interms of size and luxury. I also should not forget that it was very clean.
We had a large bedroom which was very confortable and good to spend time in. I had one experience which was completely at variance with my excellent memories of my stay at the hotel. I was on my own for the last two days of our visit and decided without booking to have a meal in the restaurant (cannot remember the name but was not the Sofia as it was closed). I had not booked as it never seemed to be full. I was told by manager that there could be a problem but he would know in 5 minutes. He suggested I go to bar to have an aperitif, which I did. However after waiting there for more than 20 min there was no sign of him letting me know whether he had a seat for me in the restaurant and I went back to my room and ate in the town, which was excellent.I felt that had I been with my husband this would not have happened.
The location The manager was a little gruff
a fantastic hotel location right on the sea front and a short walk to bus station.it is right in the heart of this beautiful town.
Amazing position, water at your door step.
location, room size, generous breakfast parking is a challenge (in all of Piran)
Rested. swam. ate lovely spot, no
The hotel was extremely well located in the center of Piran and the breakfast was good quality. The room was very dated and small and what was described as a beach was a concrete slab. The hotel did not provide sun loungers or umbrellas for customers. The male receptionist was also extremely rude.
The town and location of the Hotel were excellent. Very old, scenic, quaint and relaxing Although the tile and fixtures in the bathroom were relatively new, it appeared the plumbing had not been cleaned or updated. Water backed up, contstantly, in the shower. The location is wonderful, but nothing exceptional about the specific room.
Hotel was fine but nothing special,very good location, breakfasts great.the beach in front of hotel, full of people but ok.parking at etage garage 2km far from hotel for 12E a day - no other chance for parking. bathroom was a bit stinky
excellent location. sea view and balcony a must.
Location is nice and very close to Porto Rose and Strunjan. It's possible to ask for parking in front of the hotel (suggested, parking in Piran is crazy) Every morning at 9am a waitress checks to see if there's someone in the room. The breakfast could be improved.
The location was fantastic and access to the wellness swimming pools were a god send on your long travels
the terme no
Location close to the sea. The private beach. The breakfast was a bit Eastern Block. The breakfast staff need to learn communication skills ... Smile. Good morning, how may I help, there you are sir etc... The managers need some serious training
Kind staff, comfort... no
Privaty beach Nothing
Good location, big rooms with a view of the bay, good breakfast. IMHO the hotel is over priced for this time of year (i.e. pre-season). Some hotel facilities should be upgraded.
Excellent leisure factilities
Good location. Excellent breakfast Air conditioner works very bad.So it was hot at nights. If you want to go the pool you have to take the towel from the room because towels in the pool are paid but on the beach you can take free towels
wellnes noisy room
Superb breakfast buffet, excellent view, good sea/swimming area, good location, free internet access Very expensive, rooms small.
The hotel is very nice but the rooms are not 5 star quality. The room was very small, not very nice and overpriced.
Unpleasant smell in the room and toalet.Inadmissible for 5 stars hotel!
The situation The salt water swimming pool, no outdoor pool and lack of sandy beach
The view. Rude unpleasant staff in the bars and restaurants. Nobody know how to smile over there?
Great service, food and all-around quality of the hotel. Inside pool a little small and with no windows. Lack of outside pool. The shower switch on the bath tub was not working perfectly (room 707!!).
View from the Balcony The price is a bit too much for the room condition and breakfast
The quiet beach, walking distance to city, buffet breakfast & dinner Extremely small rooms & bathrooms, Extra fees for diverse services including Sauna (closed at all the time & requires the guest to go extra to front desk to get permission for using the facility & Tennis Court fees. Lack of Coffee maker in the room (Usually incllude in All 5 star hotels services. Overal the hotel does not qualify for a 5 star hotel, In my opinion, a reasonable 3 star category is acceptable.
Location was great, service was great. VIP section at the beach was a luxury. Food was great for adults. Kids pool at neighboring hotel (which we had access to) was enjoyable. Not the best fit for young children. Rocky beach, and salt water pools were ok, but not ideal. Not great food options for toddlers.
location and facilities
The view from the balcony. The hotel needs some refreshment.
Nice environment for relaxing.
Breakfast is excellent! Dinner is not a 5 stars worth, but one of a 'big' kitchen quality - not bad, but certaintly not good.
Excellent breakfast No coffee/tea maqking facilities in room, also unable to borrow an iron, had to have a maid service which is expensive
Internet access for guests who do not have their own pc was SHOCKING.Mostly no access or very slow
Design, peace, friendly staff
The hotel and the room was great there was smell coming from toilet when you were in whirpools and the floors coul be clean also during the day and there were some stains the tablecloth in the dining room
Peacefull, nice small hotel at front of Adriatic sea with lot of green trees. You can go walking around or just seating and looking at sea. We were at October and we cant say about swiming! Nothing
View from room Balcony Near central area next to nice promanade for walking Breakfast items slow to refil when things had ran out, but quality was good
Price, location Noncomfortable bed, very soft and bad for someone's back
Staffs are very friendly and kind. Location is little far from center so that very quiet environment.
The staff was extremely courteous and helpful. The room was also one of the cleanest I've ever stayed in. Not super modern but elegant and wonderful nonetheless. Secure parking, free wi-fi and an ocean view.
lakoća dolaska do hotela, parking u blizini, vrlo ljubazno osoblje, ugodan ambijent, čistoća sobe i hotela jastuci na krevetu nisu pogodni za spavanje
Staff was extremely friendly Two points..the bed had two matresses on it.It was crazy to try to sleep on the bed..someone kept falling into the crack all night long.Hot food in the morning (and coffee) were cold.But we will be back
The staff were very friendly especially the barman at night when we sat in the lounge having a drink,and he spoke very good English, The bathroom was very clean which I liked, I also liked the location of our room we had a great view of the sea from our balcony. It had no facilities for making a hot drink in the room.
Good value for money Good location bewteen piran and portoroz Excellent sea view Nice bar and restauarant Nice balcony and view No additional facilities. E.g pool
The room was clean and comfortable, the breakfast was excellent! The internet connection was poor.
The hotel is really not far from the sea. Hotel Keltika is furthermore small hotel and it creates like family atmosphere.
Lovely choice at breakfast. Clean rooms. Instructions ir room for air conditioing would have been useful.
hotel was super clean, very modern, quiet location, very nice and clean bathroom, food was excellent, staff very nice. the beach little too far , more than 300 meters, and not very nice.
really nice place to stay.. and have a short break
Excellent servise, very polite personel, clean and tidy.
smooth vacation area,walking distance to the beach. silence ambiance.. it is slightly expensive according to the similar hotels around the area. %25 surcharge for one person, balcony charge, short stay surcharge. due to summer season and shortage of bed in the boundry; some additional charges should be considered by customers.
Hotel is close to the beach (do not expect Hawaii beach). I beleive the other rooms are OK, not the one that we had. Most likely we had the smallest room in the building. In addition, under the window there was a table, where people could have nice discussions 24/7. Fortunately this disturbed us only once. In front of the room door there was the dining room, next to the door of the dining room they had the coffe machine (breakfast from 8:30 - wake up time guaranteed). If you get room "03" at the reception, and you do not like what I described, claim immediately.
Staff was very helpful. Parking place is too small. Room was next to entrance and therefore was loud.
Not too far from the beach. Good value for money.
Good breakfastGood location Poor service - we were asked to pay 48 euros extra per night for a 3rd person when there were 4 beds in the room.The rooms were 'tired' and there were cigarette burns in the floor.Too many people on the beach - so many it was not possible to sit.
Very clean room and comfortable bed. Good, clean swimming pool and area. Lovely view from terrace restaurant. Just one thing which affected our enjoyment of breakfast. The policy was not to allow guests to eat breakfast on the outdoor terrace area, which was unnecessary, as there was ample room for guests to be both inside and outside, and there was an adjoining partition door to the outside area. It seemed to be just a matter of making things easier for staff, rather than offering a service to guests.
beautiful view from the room and the restaurant, the breakfast was good, I loved the way to the beach that is very nice and not so long walk, at the and of this walk, the nearby beach close to Izola is good bed of down, more vegetable to the breakfast would be better, but this is often a problem everywhere in Mediterranean countries in Europa.
We enjoyed our holiday here very much! This was our third holiday here with our grandson and I'm sure it won't be our last!! The room was clean and the personnel very helpful and friendly.We particularly liked the swimming pool! A pleasant hotel with fantastic views.Our only criticism being that our stay was too short!!!
Only one thing, the location. 1) Shower handle broken. 2) TV remote control not functioning. 3) The outlet of the aircondition is at the hight of the bed causing wind to blow on your body and therefore impossible to sleep. 4) When a hotel is situated near a beach and extra cost is required for a balcony, it is normal to assume that that the room will face the sea. It was disappoiunting to get a room with a balcony facing the parking. It would have been more honest rrom the hotel to charge more for a sea view not just mentioning the balcony. We really felt cheated.
Nice room and very good food in the restaurant. The air condition did not work in the room. The beach is very far and poor, but swimming pool is OK.
Swimming pool included. Nice location. Belvedere: only for the restaurtant: none of the rooms did have any view at all. Too much noice during the night (hotel surrounded by camping).
the whole environment,the closeness of the sea no
The sea view was absolutely magnificent. The hotel is placed in the outskirts of Izola and therefore offers a great panoramic view of the port. The rooms was a little bit small, but very clean and cosy. We had out towels changed every day and we stayed in a small villa that fronted the sea. The restaurant menu was flavored and specific to Italy region. Maybe a more variety of the breakfast dishes.
We liked the staff - its professionalism,friendly attitude, wonderful attitude to children. Breakfasts - great choice. Beautiful spa, swimming- pools. We liked everything.
good location, parking for free lobby was dirty and stinky, food shold be better, nota valou for money.
We had a great sea view from our hotel room. The spa offer is affordable and has a great variety of massages etc.
service was mediocre and the food during the breakfast was just terrible. Other than that, hotel Neptun is ok
All hotels in resort Life Class is conected and in the centre of Portorose. It is the best located resort in this area. Fully recomended. There is a lack of parking space in spite of the fact that there is a hotel parking (pretty crowded). It is recomended to book in advance.
Good upper 3*. Nice clean room. Despite being fully booked, the hotel felt very quiet (no door slamming, no shouting in corridors, no noises from next door rooms). Excelent location. The room felt little clinical - the hotel has no personality.
Simple hotel just renovated Housekeeping very noise at 6,30 AM too early. Not good cleaning. Grass in the garden to high aand not well manteined
Decent size rooms, jacuzzi A few things: it is too expensive for what it offers, the rooms were not clean, the beds are too soft and gave me back pains, the staff are very unfriendly, even rude at times.
it is relly nice hotel. there is no mini bar in rooms..
view of garden and sea view
The hotel was located very close to all attractions. We walked everywhere to the beach, bars and restaurants. Hotel swimming indoor pool was very large.
The Hotel staff were friendly No
tidiness of rooms. the staff was assisting and inviting nothing to say here...
A very comfortable hotel with a wonderful indoor swimming pool.The buffet breakfasts were very good and as we had booked half board we also enjoyed the excellent buffet style evening meals served at the 5* hotel Metropol hotel in the same complex.The location was good for exploring Piran by bus as a single ticket only cost 0.40 euro from a kiosk (1Euro on the bus) this was very helpful as it is almost impossible to park a car in Piran.Portoroz is great for walking along the coast and in the hills and also through the old railway tunnel to Strunjan.We also enjoyed visiting the amazing frescoed church at Hrastovlje and spent a day in Croatia. None
Nice hotel in the centre of Portorož, rich breakfast, good value for money.
Very good location, exellent view, comfort and a lot of facilities. Unfortunaly, during our short stay it was haevy raining, but inspite the weather condition, we felt good and comfortable. We enjoy playing tennis in covered tennis court. The remote of garage door was out of function, so we couldn't enter the garage during haevy raining.
Good location, just a short walk to the beach area. Resturants on site were excellent.
completely new place- nice equipement- bad contact with staff that is not ready at all to listen and help: the electronic key didn't work and they were not ready to hear about- most important: the forest we see behind the residence in fact is a camping: be sure you will hear noisy music and shouts for hours - but very good phonic isolation: when you are inside with closed windows, it's quiet noise due to the camping behind of the residence- reception staff not client oriented
Liked the location Our appartment had damp areas. The main bedroom is far too small for the size of bed and no en suite facility.
Modern,furnished,clean During our staying(1 week): no hot water, the air-condition doesn't breeze a cool wind. The personal on the reception is unhelpful and unfriendly.
large rooms in the apartment well located in Marina with restaurants and views of boats. Campsite behind was very noisy especially at the weekend. Marina parked a large mobile home right in front of us, a case of we looking at them and they looking at us. Even with those negatives it was very nice place to stay..
We really liked everything. High quality furnishing, garrage with remote control, excellent location, tennis and mini-golf included in the ticket, huge space for a entire family, 2 bathrooms per apartment, 2 TV sets, each room with its own air cond unit, etc.
Perfect and Fantastic. Very nice and Clean.
The huge apartment, kitchen, 2 bathrooms. There was a difference between the hotel price stated by Booking during making a reservation and a current price in the hotel on our arrival. Fortunately the manager decided to accept lower booking price.
Nice and clean appartment, it's a pleasure to stay there there were no clothes wash machine at the appartment. there are washing machine at the common laundry, costs 4 EUR per usung washing machine and 4 EUR per using drying machine.
big and clean room, friendly staff, good food, especialy diner, the location of the hotel, not enought parking space. We had trouble to park all four days we stayed at hotel.
Spa center is great, although it's in hotel Neptun (connected with covered tunnel). location is good as well, Staff all over the place is very rude. Cleanliness of the rooms was awfull, towels were not changed although put in place for replacement, we were finding personal things throwed all over the room. Owerall this is not 4 star hotel in any sense.
Large room, spa, friedly staff, good price
Big room with clima. A lot of spa options (included in price, like various pools) and the rest with discounts. By the way, it was a very good idea to combine several hotels into one complex "Life-class" with advantage to use all those spa stuff. Clean and not croweded beach (with a small fee for hotel guests 4.5 eur for deck chair + 2 eur for umbrella per person). Good breakfast and helpful staff. The next time, being in Portoroz we will go to the same hotel, for sure. In spite of the fact, that it is very difficult to park in Portoroz, hotel has quite big parking with a lot of spaces (we paid 3 and half eur/night). Very good quality-price ratio. Hotel is on the hill a little bit. And if the weather is hot and you are tired, it's a little bit lazy to go up (although we used system of passages between the rest of life-class hotels to go up to Mirna by elevator)
Attentive and helpful staff; excellent location (attending conference in adjacent hotel); very comfortable room; excellent breakfast self service. At the price I paid, I would certainly return. Nothing.
Lunch in the Taverna, swiming pools, city Piran and Portoroz are near. For a seaside view they prefer additional payment. Amount is small, but when reservation was made a spectacular sea view was promised in the hotel description text. Room specification doesn't mentions sea or harbour view.
Good location with easy access on foot to both Piran and Portoroz, very nice hotel facilities including indoor swimmingpools, free parking and good food selection at meals. No wireless internet available in rooms, beverages over dinner are charged extra. In addition some of the staff members should invest more effort into speaking Serbian. Most of them kept talking Slovenian and sometimes there were difficulties in understanding them.
SPA was great Food should be better and light on balcony should be switched on/of by the customer and not by the hotel.
Breakfast buffet very large and busy A very large hotel that simply wasnt for me. I had booked a trıple room but ınstead was gıven a 2 room suıte for double the prıce.
Quiet and clean rooms, highbrow staff
excellent water world; nice country around, possibilities for active relax not
location; everything was OK
Very clean and comfortable. Beautiful views. The hotel is pretty isolated from shopping and other restaurants. Good location if you just want to use the pool and sea for swimming.
Very kind and friendly staff as well as good quality service, especially the breakfast. The room was very clean however the balcony should be cleaned regularly as birds made it dirtier every day. If there's a big party in a club close to the sea (either in Slovenia or in Croatia), the water brings the noise to the hotel. However according to the staff it happens rare.