Overview

West Star Hotel And Casino

Hwy 93 & Poker Street, Jackpot, NV 89825, United States
+1 775 755 2600

$53+

Overall guest ratings

6.6/10 Good
Based on 406 reviews

Review highlights

  • 8.0
  • 7.7
  • 4.1
  • 4.0

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    About

    Try your luck at the casino when you stay at West Star Hotel in Jackpot. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. All rooms feature room service and free WiFi.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Internet
    • Meeting/Banquet facilities
    • Casino
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pool table
    • Designated smoking area
    • Non-smoking rooms available
    • Business center
    • Laundry facilities
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    Reviews

    Guest reviews

    Overall Rating

    6.6 Good
    Based on 406 reviews
    • 8.0 "Great service."
      8.7 "87% said the reception staff was great."
      8.0 "Management was excellent, said 80%."
    • 7.7 "Good location."
    • 6.7 "Average value."
    • 5.3 "Average comfort."
    • 4.1 "Breakfast is below average."
    • 4.0 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      1.4 "86% found problems with the furniture."
      1.7 "83% thought the tv was sub-standard."
      3.6 "64% said the bathroom was dirty."
      0.0 "For 100%, the rooms looked old."
      2.2 "78% were disappointed with the minibar."
      1.4 "86% had problems with the shower."
    • 3.8 "Disappointing food."
    • 3.5 "Not very clean."
      3.8 "62% said rooms were dirty."
      2.0 "80% thought it was rather dirty."
      3.6 "64% said the bathroom was dirty."
    • 1.7 "Disappointing internet connection."
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    Overall Rating

    6.5 Good
    Based on 300 reviews
    • 7.9 "Good service."
    • 7.6 "Good location."
    • 4.9 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
    • 3.9 "Breakfast is below average."
    • 3.7 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      3.4 "66% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      1.3 "87% found problems with the furniture."
      0.4 "96% had problems with the shower."
    • 3.1 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
      2.2 "78% thought it was rather dirty."
    • 2.5 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
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    Overall Rating

    5.9 Okay
    Based on 89 reviews
    • 7.9 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 5.1 "Average comfort."
    • 3.9 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      4.0 "60% said rooms were dirty."
    • 3.7 "Breakfast is below average."
    • 3.5 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.0 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."

    Overall Rating

    7.3 Good
    Based on 16 reviews
    • 8.3 "Great service."
    • 4.1 "Rooms are not good."
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