Cons (-) Stay away from here. This is NOT as described online. Arrived at 9 pm and front staff was rude. Had to wait over 30 minutes to get checked in because the person upfront refused to check us in. Roaches...
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Amenities at Jackson Hotel And Convention Center
- Outdoor pool
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Reviews of Jackson Hotel And Convention Center
4.9
Mediocre
687 verified ratings
Wonderful
106
Very good
54
Good
76
Okay
36
Fair
84
Mediocre
51
Poor
280
Summary of reviews
Guests say
Most guests had a very negative experience, frequently mentioning poor cleanliness, dirty rooms, and issues with the bathrooms such as lack of hot water, dirty showers, and plumbing problems. Service was also criticized, with reports of unhelpful staff, reservation issues, and lack of response to complaints. The comfort of the beds and the overall condition of the property were often described as unsatisfactory. However, a few guests appreciated the location and found it convenient.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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5 out of 10
615 reviews
4.4 out of 10
43 reviews
6.2 out of 10
5 reviews
4.1 out of 10
2 reviews
All reviews
Pros (+) Staff is great. The rates are economical; I wasn't expecting a 5 star hotel- you get what you pay for. Ask to see your room before it's assigned to you (as you're checking into the hotel) and you'll b...
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
How comfortable are the beds at Jackson Hotel & Convention Center?
Guests have consistently praised the very nice and comfortable rooms, highlighting the comfort of the beds.
Is parking available at Jackson Hotel & Convention Center?
Yes, the hotel offers free parking for guests, providing convenient access for those traveling by car.
What can I expect from the food quality at Jackson Hotel & Convention Center?
Guests have enjoyed the complimentary breakfast and have found it to be a positive aspect of their stay.
How clean are the rooms at Jackson Hotel & Convention Center?
While some guests have reported cleanliness issues, many have praised the clean and comfortable rooms, highlighting the very nice and clean accommodations.
What is the best time to visit Jackson Hotel & Convention Center?
The high season is in August, offering a great time to experience the hotel's amenities and nearby attractions.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in January, which is mentioned as the low season.
Nearby Attractions
The hotel is conveniently located near various attractions, including Casey Jones Village, Casey Jones Mini Golf, and the Old Hickory Mall, providing guests with plenty of entertainment options.
Check Room Amenities
Some guests reported issues with room amenities such as broken patio doors, lack of microwaves and fridges, and dirty mattresses. It's advisable to check the room amenities before booking.
Inquire About Special Services
If you have specific needs, consider reaching out to the hotel in advance. Some guests mentioned that the management was responsive to requests for additional amenities like microwaves and refrigerators.
Be Mindful of High Season
August is mentioned as the high season, so if you prefer a livelier atmosphere, this may be the ideal time to visit.
Consider Pet-Friendly Rooms
The hotel offers pet-friendly rooms, but it's advisable to inquire about any additional charges and the availability of these rooms in advance.
Check for Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues such as dirty sheets and comforters. It's recommended to check recent reviews for cleanliness feedback.
Parking Convenience
The hotel offers free parking, which can be convenient for guests traveling by car. However, some guests mentioned that the parking lot could be improved in terms of cleanliness and security.
Room Selection
Some guests reported issues with specific room features such as heating, internet access, and noisy surroundings. It's advisable to inquire about these aspects before selecting a room.
Location
1963 Highway 45 Bypass, Jackson, TN 38305
What's nearby
- Casey Jones Village139 yd
- Casey Jones Mini Golf185 yd
- Old Hickory Mall1.4 mi
- Rusty's TV and Movie Car Museum3.1 mi
- Jackson Bowling and Skating Family Fun Center3.3 mi
- International Rock-A-Billy Hall of Fame and Museum3.8 mi
- St. Luke Episcopal Church3.9 mi
- N.C. and St. L. Depot and Railroad Museum4.4 mi
- Pringles Park Stadium4.9 mi
- Anderson Presbyterian Church6.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Jackson Hotel And Convention Center
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | September | $52 | $51 |
Cheapest month to stay with an average 17% drop in price. | Most expensive month to stay with an average 9% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Jackson Hotel And Convention Center
Which month has the cheapest rates at Jackson Hotel And Convention Center?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Jackson Hotel And Convention Center is June, with an average nightly rate of $40. The most expensive month is October at $53 per night.
What is the cheapest day to book Jackson Hotel And Convention Center?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Jackson Hotel And Convention Center is Thursday, with an average nightly rate of $43. The most expensive day is Friday at $56 per night.
KAYAK's top tips for your stay at Jackson Hotel And Convention Center
FAQs when booking at Jackson Hotel And Convention Center
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
6.1 | 3.9 mi | Jackson Mckellar Field | 5.5 mi |