Cons (-) It’s an older hotel in need of a facelift. They do a nice job with what they have to work with !!
2 stars
SureStay Plus Hotel by Best Western Jackson
Photos of SureStay Plus Hotel by Best Western Jackson
Overview
While staying at our Jackson hotel, many guests take advantage of the easy access to the Casey Jones Railroad Museum for a touch of history and local culture. Our Jackson, TN hotel boasts the best in southern hospitality. Rooms are clean, spacious and comfortable. Affordable rates make traveling simple, and our friendly staff is the epitome of southern hospitality. Our guests enjoy unparalleled service and feel right at home, whether they're here for business or pleasure. If we can do anything to make your stay more pleasant, just let us know. Jackson, TN hotels might be known for their great service, but the SureStay Plus by Best Western Jackson sets the bar even higher. Located near Interstate I-40 between Nashville and Memphis, there's no better location to have access to the two most popular cities in Tennessee. You deserve the convenience of the city, but still want the peace and quiet of getting away from it all. Many business travelers choose to stay at our Jackson hotel because of our brand name and low rates. Our hotel is the perfect choice for business travelers offering proximity to offices of Delta Faucet, Jackson General Hospital, and Proctor & Gamble. Other guests are looking for hotels in Jackson, TN so they can take in a local baseball tournament. No matter what brings you to town, count on us to make your stay as relaxing and comfortable as possible. At our Jackson hotel, the needs of guests always come first. Enjoy luxury bedding and well-appointed rooms. If you need to take care of some work, each room is designed with enough space and amenities to make it simple. From vacationing families to busy business travelers, we cater to all travelers here. Reserve your next room at SureStay Plus by Best Western Jackson for the best service in town! Enjoy your stay!
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Amenities at SureStay Plus Hotel by Best Western Jackson
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Designated smoking area
Services and conveniences
- Business center
- Express check-out
- Room service
- 24hr front desk
Dining
- Refrigerator
- Coffee machine
- Microwave
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Bathroom
- Hairdryer
- Toilet paper
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
General
- Family rooms
Family friendly
- Complimentary breakfast
Pool
- Pool
Reviews of SureStay Plus Hotel by Best Western Jackson
6.7
Okay
611 verified ratings
Wonderful
152
Very good
89
Good
92
Okay
46
Fair
54
Mediocre
37
Poor
141
Summary of reviews
Guests say
Guests appreciated the good location and friendly staff, but many expressed dissatisfaction with the cleanliness of the rooms and the service provided. Issues such as dirty rooms, rude staff, and outdated facilities were frequently mentioned, leading to an overall negative experience for many.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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6.8 out of 10
2 reviews
5 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in July, and the low season is in September.
Are the beds comfortable at SureStay Plus Hotel by Best Western Jackson?
Yes, guests have mentioned that the beds are comfortable and provide a good night's sleep.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
How is the food quality at SureStay Plus Hotel by Best Western Jackson?
Guests have enjoyed the complimentary breakfast and found it to be a pleasant surprise, despite occasional delays in serving hot food.
Is the hotel clean?
While some guests have mentioned cleanliness issues such as dirty floors and stained carpets, others have found the rooms to be clean and orderly.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Several guests recommended choosing a room on a higher floor for better views and a quieter environment.
Consider Bringing Your Own Toiletries
Some guests mentioned that the provided toiletries were insufficient or of low quality, so bringing your own might be beneficial.
Check Room Amenities Beforehand
A few guests advised checking the room amenities upon arrival, as some reported missing or malfunctioning items such as blow dryers and televisions.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Casey Jones Village, Old Hickory Mall, and the International Rock-A-Billy Hall of Fame and Museum for a well-rounded experience.
Inquire About Room Maintenance
It may be helpful to inquire about recent room maintenance to ensure that issues like dirty carpets, uncleaned floors, and malfunctioning fixtures have been addressed.
Request a Quiet Room
If you're sensitive to noise, consider requesting a room away from any potential disturbances, as some guests reported noise from neighboring rooms or nearby arguments.
Confirm Pool Availability
If planning to use the outdoor pool, it's advisable to confirm its availability, as a few guests were disappointed to find it closed during their stay.
Double-Check Breakfast Inclusions
While many guests enjoyed the complimentary breakfast, a few encountered issues such as low food supplies, so it's wise to double-check the breakfast offerings upon arrival.
Inquire About Accessibility Features
If you require specific accessibility features, it's recommended to inquire in advance to ensure that the hotel can accommodate your needs effectively.
Consider Bringing Slippers
Due to reports of dirty floors, bringing slippers to wear in the room might enhance your comfort during your stay.
Location
1936 Highway 45 Bypass, Jackson, TN 38305-2478
What's nearby
- Casey Jones Village230 yd
- Casey Jones Mini Golf268 yd
- Old Hickory Mall1.3 mi
- Rusty's TV and Movie Car Museum3 mi
- Jackson Bowling and Skating Family Fun Center3.4 mi
- International Rock-A-Billy Hall of Fame and Museum3.8 mi
- St. Luke Episcopal Church3.8 mi
- N.C. and St. L. Depot and Railroad Museum4.4 mi
- Pringles Park Stadium4.8 mi
- Anderson Presbyterian Church6.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay Plus Hotel by Best Western Jackson
Low season | March |
|---|---|
High season | July |
Average price (weeknight) | $81 |
Average price (weekend night) | $78 |
When to book a room at SureStay Plus Hotel by Best Western Jackson
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at SureStay Plus Hotel by Best Western Jackson
FAQs when booking at SureStay Plus Hotel by Best Western Jackson
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Value for money | 7.2 |
|---|---|
Distance to city center | 3.9 mi |
Nearest Airport | Jackson Mckellar Field |
Distance to airport | 5.6 mi |
Everything you need to know for your stay in Jackson
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