Pros (+) No breakfast was horrible, and bed was metal scraping..
Cons (-) The price should have been a lot less. At least 40% of what i paid
2 stars
Econo Lodge Inn & Suites
Photos of Econo Lodge Inn & Suites
Overview
The pet-friendly Econo Lodge Inn and Suites hotel in Jackson, TN is an easy stop on the road. Our hotel is situated right off Interstate 40 near Union University, Historic Casey Jones Home and Railroad Museum, International Rockabilly Hall of Fame, Cypress Grove Nature Park, Oman Arena and the Old Hickory Mall. Amenities include free Easy Starts continental breakfast, free WiFi, meeting space, a seasonal outdoor pool, free weekday newspaper and free coffee. Guest rooms come with kitchenettes, refrigerators and TVs. Select rooms have even more amenities, such as a hot tubs, coffee makers and desks. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Latest deals for Econo Lodge Inn & Suites
Amenities at Econo Lodge Inn & Suites
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Dining
- Minibar
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
Laundry
- Laundry facilities
- Iron and ironing board
- Washing machine
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Outdoor
- Grill
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Econo Lodge Inn & Suites
5.6
Fair
426 verified ratings
Wonderful
70
Very good
44
Good
53
Okay
34
Fair
44
Mediocre
35
Poor
146
Summary of reviews
Guests say
Guests appreciated the convenient location of the hotel, but many expressed dissatisfaction with the cleanliness of the rooms and the quality of service. Issues such as unclean bathrooms, uncomfortable beds, and inadequate response from staff were frequently mentioned. Overall, while the location was a positive aspect, the hotel needs significant improvements in cleanliness and customer service.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
5.5 out of 10
1 review
6.7 out of 10
1 review
5.5 out of 10
3 reviews
All reviews
Pros (+) Mattress was comfortable. Carpet was clean.
Cons (-) Bedding deplorable,shower makes noises ,holes in the wall,dirty and unkempt outside and they forgot to clean our room during our 2 night stay
Pros (+) Check in staff was amazing and accommodating! Great hot breakfast.
Cons (-) Lots of random people walking around the hotel... Not sure if they were staying there or not. A little odd. Morning desk staff was absent and when I did see her... She was talking loudly with her friends. Pleasant when I did have to check out. She just wasn't professional.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers complimentary breakfast, a fitness center, and a convenient location for commuting to and from work.
How is the cleanliness of the rooms and common areas?
Some guests reported issues with cleanliness, such as dirty towels, stained bathrooms, and mold in the shower. However, other guests mentioned clean rooms and friendly staff.
Is parking available at the hotel?
Yes, the hotel offers free parking, but some guests mentioned that the parking area was not ideal.
What can guests expect in terms of customer service?
Guests can expect friendly and helpful staff, but some guests also mentioned encountering unclean rooms, unpleasant smells, and unaddressed concerns.
When is the best time to visit the hotel?
The hotel's high season is in July, and the low season is in February. It's important to consider the seasonal variations when planning a visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Several guests reported issues with cleanliness, including dirty towels, mold, and unpleasant smells. It may be beneficial to thoroughly inspect the room before settling in.
Check for Essential Amenities
Some guests mentioned missing items such as towels, TV remotes, and functioning telephones. It's advisable to ensure that all essential amenities are present upon check-in.
Be Mindful of the Surroundings
A few guests noted the presence of bugs and a general lack of cleanliness in the hotel. It's important to be aware of the potential for such issues and take necessary precautions.
Verify Reservation Details
A guest reported a situation where their room was canceled due to a late arrival, leading to complications and increased pricing. Double-check reservation details to avoid any inconvenience.
Manage Expectations for Breakfast
Several guests expressed dissatisfaction with the limited breakfast options. It's advisable to set realistic expectations regarding the complimentary breakfast.
Address Noise Concerns
Some guests mentioned noise issues, including a noisy area and disruptive surroundings. Consider requesting a quieter room or bringing earplugs if sensitive to noise.
Inspect Room Cleanliness
Multiple guests highlighted cleanliness concerns, including dirty rooms and bathrooms. It's recommended to thoroughly inspect the room and address any issues with the staff immediately.
Be Aware of Smoking Odors
Several guests reported encountering smoke odors in non-smoking rooms. Travelers sensitive to smoke should be cautious and communicate preferences clearly with the hotel staff.
Check for Maintenance Issues
Some guests mentioned maintenance-related issues such as broken furniture and poor lighting. Prioritize rooms that are well-maintained and free from such issues.
Plan for Alternative Dining
While the hotel is close to various restaurants, some guests found the on-site vending machine options limited. Consider exploring nearby dining alternatives for a more satisfying meal experience.
Location
1890 Highway 45 Bypass, Jackson, TN 38305
What's nearby
- Casey Jones Village311 yd
- Casey Jones Mini Golf317 yd
- Old Hickory Mall1.2 mi
- Rusty's TV and Movie Car Museum2.9 mi
- Jackson Bowling and Skating Family Fun Center3.5 mi
- International Rock-A-Billy Hall of Fame and Museum3.7 mi
- St. Luke Episcopal Church3.7 mi
- N.C. and St. L. Depot and Railroad Museum4.3 mi
- Pringles Park Stadium4.8 mi
- Anderson Presbyterian Church6.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Econo Lodge Inn & Suites
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $67 |
Average price (weekend night) | $67 |
When to book a room at Econo Lodge Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.3 |
|---|---|
Distance to city center | 3.8 mi |
Nearest Airport | Jackson Mckellar Field |
Distance to airport | 5.5 mi |
Everything you need to know for your stay in Jackson
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