Pros (+) Wasn’t really happy with the hotel
2 stars
Baymont by Wyndham Jacksonville
1914 Southbrooke Road, Jacksonville, IL 62650, United States
Jacksonville, IL
See location+1 217 271 1326Photos of Baymont by Wyndham Jacksonville
Overview
Enjoy hometown hospitality at this Baymont Inn and Suites Jacksonville, IL, just off Interstate 72 near Lake Jacksonville and convenient to the Abraham Lincoln Capitol Airport, dining, movies and outdoor recreation. Pets are welcome and smoking is not allowed at this lodging, which offers complimentary wireless Internet and complimentary breakfast, as well as complimentary daily paper, laundry facilities, fitness center and parking for all vehicles. Take care of work details in the business center with presentation supplies, meeting rooms, and fax, copy and printing service, and when the work is done, relax on the outdoor patio. Rooms feature high-definition TV, microwave and refrigerator, ideal for longer stays, and there is no charge for kids 17 and under when accompanied by adults.
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Amenities at Baymont by Wyndham Jacksonville
- Fitness center
- Free Wi-Fi
- Coffee machine
- Flat-screen TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
- Parking
- Pets allowed on request. Charges may apply.
- Laundry facilities
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Services and conveniences
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Laundry
- Iron and ironing board
- Laundry facilities
Parking and transportation
- Parking
Media and entertainment
- Flat-screen TV
Bathroom
- Hairdryer
Workspace
- Desk
Dining
- Coffee machine
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Baymont by Wyndham Jacksonville
6.3
Okay
212 verified ratings
Wonderful
56
Very good
27
Good
35
Okay
13
Fair
18
Mediocre
17
Poor
46
Summary of reviews
Guests say
Guests appreciated the friendly and accommodating staff, but many expressed dissatisfaction with the cleanliness of the hotel and the condition of the rooms. Issues such as outdated facilities, dirty bathrooms, and problems with the door locks were frequently mentioned, leading to an overall negative impression despite some positive experiences with the service.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Pros (+) The motel met our expectations for a budget space, room was clean, bed comfortable, wi-fi worked fine as did TV. Breakfast was good, staff was friendly. Only concern was outer hotel door at back wasn't locked, could be a security problem someday.
Cons (-) We had two spiders in our room. We wee asked "if they were poisonous". I hope not but it doesn't make it better.
Pros (+) Great value for the money!
Cons (-) Breakfast was mediocre. Some staff was helpful and nice, other lazy and crabby.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Baymont by Wyndham Jacksonville?
The complimentary breakfast at Baymont by Wyndham Jacksonville is generally well-received by guests, offering good quality food and a clean dining area.
Are the beds at Baymont by Wyndham Jacksonville comfortable?
Guests have reported that the beds at Baymont by Wyndham Jacksonville are comfortable, providing a good night's sleep with excellent water pressure and high-quality toiletries.
Is parking readily available at Baymont by Wyndham Jacksonville?
Parking is available at Baymont by Wyndham Jacksonville, ensuring convenience for guests traveling by car.
When is the best time to visit Baymont by Wyndham Jacksonville?
The best time to visit Baymont by Wyndham Jacksonville is during the high season in June, ensuring a pleasant stay and enjoyable experience.
How is the cleanliness at Baymont by Wyndham Jacksonville?
While some guests have reported cleanliness issues, such as dead bugs and dirty rooms, others have found the rooms to be basic and clean, with good water pressure and excellent toiletries.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection
Some guests recommended checking the room thoroughly before settling in, as there were reports of cleanliness issues and maintenance issues such as broken showers and non-functional appliances.
Verify Amenities
Prior to booking, it's advisable to verify the availability and functionality of amenities such as internet access and breakfast, as some guests reported discrepancies between what was promised and what was actually provided.
Be Mindful of Cleanliness
Several guests mentioned encountering cleanliness issues, including stains on furniture, dirty rooms, and even instances of bugs in the bathroom. It's recommended to check the room upon arrival and report any issues to the staff immediately.
Check for Maintenance
Guests reported various maintenance issues such as broken showers, non-functional appliances, and dated interiors. It's advisable to ensure that the room is in good condition before settling in.
Consider Location
The hotel's proximity to the highway was appreciated by some guests, but others reported concerns about the surrounding area and the need for updates to the hotel's interior and facilities.
Verify Breakfast Quality
While some guests found the breakfast to be good, others reported a poor breakfast experience, including stale doughnuts and limited options. It's advisable to set realistic expectations for the complimentary breakfast.
Be Aware of Security Concerns
Some guests reported security-related issues such as unlocked outside doors and maintenance concerns. It's advisable to be mindful of the overall security and maintenance of the hotel during the stay.
Communicate with Staff
In case of any issues with the room or amenities, it's recommended to communicate with the staff promptly, as some guests reported encountering unaddressed concerns during their stay.
Double-Check Reservations
There were instances where guests faced challenges with reservations and billing. It's advisable to double-check reservations and billing details to avoid any inconveniences during check-in or check-out.
Manage Expectations
Considering the range of experiences reported by guests, it's important to manage expectations regarding the overall condition and services provided by the hotel.
Location
1914 Southbrooke Road, Jacksonville, IL 62650
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Baymont by Wyndham Jacksonville
Low season | January |
|---|---|
High season | November |
Average price (weeknight) | $63 |
Average price (weekend night) | $66 |
When to book a room at Baymont by Wyndham Jacksonville
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in JacksonvilleGood to know
Value for money | 6.6 |
|---|---|
Distance to city center | 2.7 mi |
Nearest Airport | Springfield Capital |
Distance to airport | 30.9 mi |
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