The desk staff were very friendly and helpful as well as the restaurant staff!
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Amenities at DoubleTree by Hilton Jacksonville Airport
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business center
Reviews of DoubleTree by Hilton Jacksonville Airport
7.7
Good
1594 verified ratings
Wonderful
719
Very good
233
Good
157
Okay
108
Fair
140
Mediocre
87
Poor
150
Summary of reviews
Guests say
Guests overwhelmingly praised the hotel's convenient location, especially its proximity to the airport and nearby restaurants. Many found the staff to be friendly and helpful, though there were notable exceptions with management and front desk service. Cleanliness was a recurring issue, with several guests reporting dirty rooms and dated facilities. Some guests appreciated the comfortable beds and spacious rooms, but others noted maintenance problems, noise, and outdated decor. Overall, the location and some aspects of service were the highlights, while cleanliness and upkeep need improvement.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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7.9 out of 10
1090 reviews
7.3 out of 10
315 reviews
8.5 out of 10
7 reviews
9 out of 10
5 reviews
All reviews
Very « meh ». Very strange physical layout in which you walk and walk to get anywhere. Most basic breakfast ever. Not « boutique » by any means.
Cons (-) Disappointed in the windows being so small in the section we were in.
Pros (+) Very quiet! Close to the airport
Pros (+) The employee who checked us in was awesome!!!!!!! He was sweet and super helpful. Want to say name was Jason. Beds were heavenly.
Cons (-) That I couldn’t move in. Lol.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers a fast shuttle, friendly staff, and a nice room bartender. Additionally, it has a beautiful outside pool and swimming area, a fire pit, and a kid-friendly buffet.
Is parking available at the hotel?
Yes, the hotel offers parking with a surcharge and has an EV charging station. However, some guests have mentioned concerns about the parking availability.
How is the food quality at the hotel?
The hotel has an on-site restaurant and bar/lounge with great food and helpful staff. However, some guests have expressed concerns about the limited menu, slow service, and breakfast quality.
What can guests expect in terms of cleanliness?
The hotel is known for being clean and well-maintained, with a clean room, clean bathroom, and inviting environment. However, some guests have mentioned concerns about outdated rooms and musty smells.
When is the best time to visit the hotel?
The hotel's high season is in March, and it is recommended for guests who appreciate a clean and comfortable location close to the airport. However, some guests have experienced issues with water supply and room maintenance.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection Carefully
Some guests reported issues with room maintenance, such as cracked bathtubs and holes in the walls. It may be beneficial to inspect the room before settling in.
Take Advantage of the Airport Shuttle
The hotel offers a free airport shuttle, which is convenient for travelers. However, it's advisable to consider potential wait times, especially during peak hours.
Explore Nearby Attractions
The hotel's proximity to attractions like the Anheuser-Busch Brewery and Jacksonville Zoo makes it a great base for exploring the area. Consider planning visits to these attractions during your stay.
Check for Special Offers
Some guests mentioned challenges with booking breakfast included in their stay. It's recommended to confirm any special offers or inclusions at the time of booking to avoid confusion.
Be Mindful of Room Odors
While some guests praised the cleanliness and inviting environment, others noted musty smells and mold-like odors in the rooms. It's advisable to be mindful of this aspect when selecting a room.
Consider Parking Options
Guests reported being charged for parking, which may be an additional expense to consider. Exploring alternative parking options or seeking clarification on parking charges is advisable.
Plan Dining Arrangements
Several guests experienced delays and limited menu options at the hotel's restaurant. Planning dining arrangements in advance or exploring nearby dining options could enhance the overall experience.
Inquire About Room Amenities
Some guests were surprised by the absence of microwaves in the rooms and limited housekeeping services. It's recommended to inquire about available amenities and services to manage expectations accordingly.
Be Aware of Seasonal Variations
Understanding the high and low seasons, particularly in December and March, can help in planning a visit that aligns with personal preferences and potentially offers cost savings.
Location
2101 Dixie Clipper Drive, Jacksonville, FL 32218
What's nearby
- Jacksonville Zoo and Gardens6.4 mi
- Jacksonville University10.4 mi
- Jacksonville Transportation Authority10.9 mi
- Jacksonville Museum of Modern Art11.2 mi
- Jacksonville Public Library11.2 mi
- Prime F. Osborn III Convention Center11.2 mi
- Times-Union Center for the Performing Arts11.4 mi
- Jacksonville Landing11.4 mi
- EverBank Field11.7 mi
- Riverplace Tower11.8 mi
- Alexander Brest Planetarium11.9 mi
- Metropolitan Park12 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Jacksonville Airport
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | July | $138 | $139 |
Cheapest month to stay with an average 11% drop in price. | Most expensive month to stay with an average 14% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
DoubleTree by Hilton Jacksonville Airport
Which month has the cheapest rates at DoubleTree by Hilton Jacksonville Airport?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at DoubleTree by Hilton Jacksonville Airport is November, with an average nightly rate of $111. The most expensive month is February at $166 per night.
What is the cheapest day to book DoubleTree by Hilton Jacksonville Airport?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book DoubleTree by Hilton Jacksonville Airport is Wednesday, with an average nightly rate of $108. The most expensive day is Thursday at $187 per night.
How far in advance should you book DoubleTree by Hilton Jacksonville Airport?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at DoubleTree by Hilton Jacksonville Airport, book around 6 weeks in advance. This could save you approximately 21% compared to booking last minute.
KAYAK's top tips for your stay at DoubleTree by Hilton Jacksonville Airport
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See most recommended stays in JacksonvilleGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
11.0 mi | Jacksonville | 0.5 mi |