Pros (+) Staff was great
Cons (-) Chromecast to view Netflix was difficult to set up and use. No one in staff could explain but finally got a photo copy of instructions. It took 2 days to finally work and then the signal dropped Too done with that
4 stars
Hyatt Regency Jacksonville Riverfront
225 East Coastline Drive, Jacksonville, FL 32202, United States
Jacksonville, FL
See location+1 904 588 1234Photos of Hyatt Regency Jacksonville Riverfront
Overview
Right by St. Johns River, in the vibrant downtown Jacksonville area, The Hyatt Regency Jacksonville Riverfront caters to mostly business travelers who want basic décor, great river views, and a comfortable place to lay their head.
The hotel provides a quiet space for guests in a busy part of town, with major attractions, dining and entertainment hotspots nearby. While Jacksonville attracts more business travelers than leisure visitors, there is still a decent amount of attractions such as the Jacksonville Landing, Southbank Riverwalk, Museum of Contemporary Art, and the zoo to keep guests busy. There are also good restaurants, major sports venues, and a popular nightlife near the hotel.
Accommodations at The Hyatt Regency Jacksonville Riverfront vary from business plan rooms, deluxe room, premier rooms, and Riverview deluxe rooms. Each room offers a clean, fresh atmosphere with modern amenities and great views of the river. Many rooms are also pet-friendly. The hotel offers a seafood restaurant, sports bar, and lounge on-site, plus a nice fitness center with a sauna, a rooftop heated pool and Jacuzzi, lots of meeting space, and fee-based FedEx business services.
The hotel is adjacent to Jacksonville’s iconic Main Street Bridge, providing amazing scenery, and walkable access to the heart of downtown. The downtown Jacksonville hotel leverages the largest function space in Northeast Florida with the Jacksonville International Airport is a 25-minute drive.
For guests looking to attend or feature a meeting or event with riverfront views, Hyatt Regency Jacksonville Riverfront is the ideal choice. It offers an unmatched conference destination with 116,000 square feet and excellent hospitality.
Latest deals for Hyatt Regency Jacksonville Riverfront
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Hyatt Regency Jacksonville Riverfront
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Pool and spa
- Pool bar
- Heated pool
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bathroom
- Hairdryer
- Private bathroom
Bedroom
- Alarm clock
- Wardrobe or closet
General
- Family rooms
- Storage available
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Things to do
- Gift shop
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Hyatt Regency Jacksonville Riverfront
8.5
Very good
2420 verified ratings
Wonderful
1323
Very good
331
Good
278
Okay
152
Fair
132
Mediocre
72
Poor
132
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, especially its proximity to the river and local attractions. The staff received high praise for their friendliness and service, contributing to a pleasant stay. However, many guests noted that the rooms were dated, not as expected, and overpriced for the quality. Some also mentioned issues with room size and amenities like the water heater and Chromecast setup.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
1629 reviews
8.3 out of 10
380 reviews
8.9 out of 10
8 reviews
8.8 out of 10
23 reviews
All reviews
Pros (+) Clean rooms nice and nice view, pleasant experience.
Cons (-) There wasn’t something that I wouldn’t like.
Pros (+) The staff was super helpful! It was so convenient to take an elevator down to my conference all week!
Pros (+) I enjoyed the facilities a bunch. The location is great as well.
Cons (-) If you have food sensitivities or allergies there really isn’t any options for you. However, Jacksonville itself has lots of options.
Pros (+) Location is great - walk to Jacksonville landing and to the Everbank Field
Cons (-) Renovation in progress. But no mildew or bad odors as posted by other reviewers
Pros (+) The views were beautiful! Great staff and location.
Cons (-) The hotel was noisy even in your room. They have complementary earplugs got you because of some construction going on and you can hear everything in the hallway and room next door.
Cons (-) More than the hotel, Jacksonville downtown was very disappointing. Felt that it was not worth the cost of hotel to stay in down town. Hotel facility was okay but also was not worth the price I paid for.
Pros (+) Excellent from the valet parking, front desk personnel (who remembered our name), wait staff and all others. Location was ideal and could walk to most everything.
Pros (+) Sheets and towels. Fast service even late at night. Asked for toothpaste and security girl was up in literally two minutes. The sliding glass door actually opened up for fresh air.
Cons (-) Shower tub instead of walk-in. Sink didn't drain well.
Pros (+) Great location, great view, clean. Staff were all very nice and accommodating. Impressed with the recycling and conservation efforts throughout the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
The hotel offers a seafood restaurant, sports bar, and lounge on-site, plus a nice fitness center with a sauna, a rooftop heated pool and Jacuzzi, lots of meeting space, and fee-based FedEx business services.
Are the beds comfortable at the hotel?
Some guests mentioned that the beds were uncomfortable, while others found them clean and comfortable. It may vary based on individual preferences.
Is parking available at the hotel?
Parking availability has been a concern for some guests, with feedback indicating that it can be a challenge. It's advisable to inquire about parking options when making a reservation.
What is the best time to visit the hotel?
The high season is in March, and the low season is in July. Guests may want to consider these factors when planning their visit to the hotel.
What can guests expect from the hotel's customer service?
Guests have praised the staff for being friendly and helpful, while some have expressed concerns about the responsiveness of the front desk and concierge. Overall, the hotel aims to provide excellent customer service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Upgrade to a Riverfront View
Consider upgrading to a riverfront view room for a spectacular experience, especially if the weather is favorable for enjoying the views and taking walks along the riverfront.
Check for Ice Maker and Complimentary Water
Verify the availability of the ice maker and complimentary bottled water in the room, as some guests found these amenities to be lacking.
Consider Room Upgrade for Comfort
Some guests found the beds uncomfortable, so it may be worth considering a room upgrade for a more comfortable sleeping experience.
Be Mindful of Parking
Be prepared for potential parking challenges, as some guests experienced difficulties with parking at the hotel.
Explore Nearby Dining Options
While the hotel offers dining options, consider exploring nearby restaurants and bars for a variety of dining experiences.
Verify Room Amenities
Check the room amenities and ensure they meet your expectations, as some guests found the amenities to be subpar for a hotel of this rating.
Enjoy the Rooftop Pool
Take advantage of the rooftop heated pool and Jacuzzi for a relaxing and enjoyable experience.
Consider Nearby Attractions
Explore nearby attractions such as the Jacksonville Landing, Southbank Riverwalk, Museum of Contemporary Art, and the zoo to make the most of your stay.
Be Cautious of Surrounding Area
Exercise caution when venturing outside the hotel, as some guests encountered safety concerns in the surrounding area.
Plan for Stadium Events
If attending an event at the nearby stadium, the hotel's location and amenities make it a convenient choice.
Location
225 East Coastline Drive, Jacksonville, FL 32202
What's nearby
- Jacksonville Landing334 yd
- Riverplace Tower0.3 mi
- Jacksonville Public Library0.4 mi
- Times-Union Center for the Performing Arts0.4 mi
- Jacksonville Museum of Modern Art0.4 mi
- Alexander Brest Planetarium0.5 mi
- Prime F. Osborn III Convention Center0.9 mi
- EverBank Field1 mi
- Metropolitan Park1 mi
- Jacksonville Transportation Authority1.5 mi
- Jacksonville University3.6 mi
- Tree Hill Nature Center4.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Regency Jacksonville Riverfront
Low season | October |
|---|---|
High season | September |
Average price (weeknight) | $193 |
Average price (weekend night) | $206 |
When to book a room at Hyatt Regency Jacksonville Riverfront
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hyatt Regency Jacksonville Riverfront
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See most recommended stays in JacksonvilleGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Jacksonville |
Distance to airport | 11.7 mi |
Everything you need to know for your stay in Jacksonville
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