Situated only a five-minute stroll from Kings Avenue Monorail Station, Hilton Garden Inn Jacksonville Downtown Southbank offers guests a convenient base when in Jacksonville. It is located a short walk from Duval County Public Schools.
Hilton Garden Inn Jacksonville Downtown Southbank provides a variety of premium facilities, from a lush outdoor swimming pool to a fully-equipped fitness center. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in/check-out facility is provided for convenience. It also provides a 24-hour business centre, a free shuttle service and a 24-hour reception.
The rooms at the hotel have a kitchenette, a spa bath and a refrigerator. All offer movies-on-demand, tea and coffee making facilities and a private bathroom.
Those staying at the hotel can sit down to a unique dining experience at the on-site restaurant, suitably located for those who want to stay close for a meal. A selection of cafés and restaurants are also available in the area.
Tourist attractions close to Hilton Garden Inn Jacksonville Downtown Southbank include Riverplace Tower, Theatre Jacksonville and Alexander Brest Planetarium. Friendship Fountain Park and San Marco Station can easily be reached on foot.
Services and conveniences
Accessibility and suitability
Basics
Kitchen
General
Parking and transportation
Media and entertainment
Laundry
Bedroom
Things to do
Pool and spa
Bathroom
Dining
Health and safety
Family friendly
Outdoor
Workspace
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a variety of premium facilities, including a lush outdoor swimming pool, fully-equipped fitness center, and a 24-hour business center. Additionally, multilingual staff are available to assist with reservations or dining recommendations.
Are there any concerns about the hotel's facilities?
Some guests have mentioned concerns about the hot tub not working and the hotel being older. However, the hotel provides a unique dining experience at the on-site restaurant and a selection of cafés and restaurants are also available in the area.
What are guests saying about the cleanliness of the hotel?
Many guests have praised the cleanliness of the hotel, mentioning that the rooms are clean and ready for their arrival. However, some have expressed concerns about the bathroom and room furniture.
How are the beds at the hotel?
Guests have consistently mentioned that the beds are very comfortable, providing a great night's sleep. However, some have noted concerns about the quality of the bedding and uncomfortable sofa beds.
Is parking available at the hotel?
Yes, parking is available at the hotel, but some guests have mentioned concerns about the additional cost for parking and the need to pay for it, which was not communicated clearly.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Updated Facilities
Some guests mentioned that the hotel rooms are dated and in need of updates, so consider requesting a room with modern amenities for a more comfortable stay.
Check for Parking Fees
Be aware that parking may not be included in the room rate, and some guests were surprised by additional parking fees, so it's advisable to confirm this before arrival.
Verify Breakfast Inclusions
While some guests expected breakfast to be included, they were surprised to find out that it was not, so it's recommended to clarify the breakfast inclusions at the time of booking.
Consider Accessibility
If traveling with a disabled individual, it's advisable to confirm the hotel's policies regarding parking and accessibility to ensure a hassle-free experience.
Check for Room Cleanliness
Some guests reported issues with room cleanliness, including dust and odors, so it's recommended to thoroughly inspect the room upon arrival and promptly report any concerns to the staff.
Confirm Pool and Hot Tub Availability
Prior to booking, it's advisable to confirm the availability of the pool and hot tub, as some guests were disappointed to find these amenities out of service during their stay.
Be Mindful of Noise Levels
During peak times, such as game days, the bar area may become crowded, potentially leading to increased noise levels, so guests sensitive to noise should consider this factor.
Verify Heating and Cooling Facilities
Some guests experienced issues with room temperature control, so it's advisable to confirm the functionality of heating and cooling systems to ensure a comfortable stay.
Clarify Housekeeping Services
Some guests reported a lack of housekeeping service during their stay, so it's recommended to confirm the hotel's housekeeping policies, especially for longer stays.
Consider Nearby Dining Options
While the hotel offers dining facilities, guests may want to explore nearby restaurants and cafes for a wider variety of dining choices.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
|---|---|
High season | October |
Average price (weeknight) | $180 |
Average price (weekend night) | $188 |
Value for money | 7.0 |
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Distance to city center | 1.4 mi |
Nearest Airport | Jacksonville |
Distance to airport | 12.6 mi |