Situated only a five-minute stroll from Kings Avenue Monorail Station, Hilton Garden Inn Jacksonville Downtown Southbank offers guests a convenient base when in Jacksonville. It is located a short walk from Duval County Public Schools.
Hilton Garden Inn Jacksonville Downtown Southbank provides a variety of premium facilities, from a lush outdoor swimming pool to a fully-equipped fitness center. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in/check-out facility is provided for convenience. It also provides a 24-hour business centre, a free shuttle service and a 24-hour reception.
The rooms at the hotel have a kitchenette, a spa bath and a refrigerator. All offer movies-on-demand, tea and coffee making facilities and a private bathroom.
Those staying at the hotel can sit down to a unique dining experience at the on-site restaurant, suitably located for those who want to stay close for a meal. A selection of cafés and restaurants are also available in the area.
Tourist attractions close to Hilton Garden Inn Jacksonville Downtown Southbank include Riverplace Tower, Theatre Jacksonville and Alexander Brest Planetarium. Friendship Fountain Park and San Marco Station can easily be reached on foot.
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Accessibility and suitability
Basics
Parking and transportation
General
Media and entertainment
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Pros. The room was clean and it was easy to come and go.
Cons. The bathroom was poorly maintained and designed. The towel drying rack is in the shower. The automatic light shuts off when you're in the shower. The handle for shower adjustment was so loose it barely stayed on. The toilet knocked very loud every time you flushed. A friend's AC didn't work for the duration of the weekend. Breakfast was expensive. There was some party shouting in the lobby until midnight which could be heard on the third floor.
Pros. Clean, good atmosphere and happy staff. Very pleasant environment. About 20 minutes from the airport. Very easy to get around. Pool and small gym on site. No free weights. Just cardio and pulleys.
Cons. Food is only available from 5-10pm - not ideal after we were traveling all day. Location is a bit odd but the hotel is nice nonetheless.
Pros. The room was clean, comfortable and quiet. The bed and pillows were extremely comfortable. Check out was at 12:00
Cons. One of the elevators was out of service. Breakfast buffet was not complimentary and I would have liked to have been told that at check in.
Pros. The facility was beautiful --grandson loved the billiards and work out room.Too bad we could not use the pool...very cold
Cons. The restaurant--Garden was terrible---every thing was bad
Pros. Very basic hotel. Very clean, very friendly and kind staff. The room was very clean, the cleaning service was great. The only fallback was the toilet at night would not flush right, and the refrigerator was not getting cool.
Pros. very close to Wolfson's childrens hospital which was the reason for our stay.
Cons. My wife is allergic to room spray and we called ahead to ensure the cleaning staff did not use it. When we checked in, the room was sprayed and it was very strong. There was no operating window so we could not even air out the room. We had to check out 10 minutes after we got there. The staff said maybe we could try another hotel. I drove the 4 hours home instead.
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What can I expect from the hotel's amenities?
The hotel offers a variety of premium facilities, including a lush outdoor swimming pool, fully-equipped fitness center, and a 24-hour business center. Additionally, multilingual staff are available to assist with reservations or dining recommendations.
Are there any concerns about the hotel's facilities?
Some guests have mentioned concerns about the hot tub not working and the hotel being older. However, the hotel provides a unique dining experience at the on-site restaurant and a selection of cafés and restaurants are also available in the area.
What are guests saying about the cleanliness of the hotel?
Many guests have praised the cleanliness of the hotel, mentioning that the rooms are clean and ready for their arrival. However, some have expressed concerns about the bathroom and room furniture.
How are the beds at the hotel?
Guests have consistently mentioned that the beds are very comfortable, providing a great night's sleep. However, some have noted concerns about the quality of the bedding and uncomfortable sofa beds.
Is parking available at the hotel?
Yes, parking is available at the hotel, but some guests have mentioned concerns about the additional cost for parking and the need to pay for it, which was not communicated clearly.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Updated Facilities
Some guests mentioned that the hotel rooms are dated and in need of updates, so consider requesting a room with modern amenities for a more comfortable stay.
Check for Parking Fees
Be aware that parking may not be included in the room rate, and some guests were surprised by additional parking fees, so it's advisable to confirm this before arrival.
Verify Breakfast Inclusions
While some guests expected breakfast to be included, they were surprised to find out that it was not, so it's recommended to clarify the breakfast inclusions at the time of booking.
Consider Accessibility
If traveling with a disabled individual, it's advisable to confirm the hotel's policies regarding parking and accessibility to ensure a hassle-free experience.
Check for Room Cleanliness
Some guests reported issues with room cleanliness, including dust and odors, so it's recommended to thoroughly inspect the room upon arrival and promptly report any concerns to the staff.
Confirm Pool and Hot Tub Availability
Prior to booking, it's advisable to confirm the availability of the pool and hot tub, as some guests were disappointed to find these amenities out of service during their stay.
Be Mindful of Noise Levels
During peak times, such as game days, the bar area may become crowded, potentially leading to increased noise levels, so guests sensitive to noise should consider this factor.
Verify Heating and Cooling Facilities
Some guests experienced issues with room temperature control, so it's advisable to confirm the functionality of heating and cooling systems to ensure a comfortable stay.
Clarify Housekeeping Services
Some guests reported a lack of housekeeping service during their stay, so it's recommended to confirm the hotel's housekeeping policies, especially for longer stays.
Consider Nearby Dining Options
While the hotel offers dining facilities, guests may want to explore nearby restaurants and cafes for a wider variety of dining choices.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | February |
Average price (weeknight) | $183 |
Average price (weekend night) | $235 |
Hilton Garden Inn Jacksonville Downtown Southbank is located at 1201 Kings Avenue in Southside, 1.4 miles from the center of Jacksonville. Museum of Science and History is the closest landmark to Hilton Garden Inn Jacksonville Downtown Southbank.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hilton Garden Inn Jacksonville Downtown Southbank.
Yes, Hilton Garden Inn Jacksonville Downtown Southbank offers free Wi-Fi.
Hilton Garden Inn Jacksonville Downtown Southbank is 12.5 miles from Jacksonville. Hilton Garden Inn Jacksonville Downtown Southbank is 30.7 miles from St. Augustine Northeast Florida Regional.
Yes, Hilton Garden Inn Jacksonville Downtown Southbank has a pool onsite.
KAYAK scours the web for all room deals available at Hilton Garden Inn Jacksonville Downtown Southbank in Jacksonville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Garden Inn Jacksonville Downtown Southbank and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Garden Inn Jacksonville Downtown Southbank.
Value for money | 7.4 |
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Distance to city center | 1.4 mi |
Nearest Airport | Jacksonville |
Distance to airport | 12.6 mi |