The Sultan Hotel & Residence Jakarta
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Overview
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Amenities at The Sultan Hotel & Residence Jakarta
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Free parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Executive lounge access
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
- Washing machine
Kitchen
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Elevator
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
Pool and spa
- Outdoor pool
- Spa and wellness center
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Garden
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Fax
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Things to do
- Gift shop
Family friendly
- Playground
Reviews of The Sultan Hotel & Residence Jakarta
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a strategic location, spacious rooms, and a wide cityscape view. Additionally, it provides access to tennis courts and coaching staff.
How is the food quality at the hotel?
The hotel offers a wide breakfast selection, good Indonesian food, and a nice Chinese restaurant. However, some guests experienced delays in receiving their dinner orders.
What are the common concerns about the hotel's facilities?
Guests have expressed concerns about the dated property, old infrastructure, and the need for a renovation. Additionally, some guests mentioned issues with the shower water pressure and the cleanliness of the rooms.
What practical information should guests know about the hotel's location?
The hotel is conveniently located near the Jakarta Convention Center, Gelora Bung Karno Stadium, luxury brand malls, and various food stalls. However, some guests found it challenging to access the hotel and experienced difficulties with the elevator to the convention center.
When is the best time to visit the hotel?
The high season is in December, offering a great opportunity to enjoy the hotel's strategic location and access to nearby attractions. However, guests should be aware that the hotel may experience increased noise levels during events held at the nearby sports ground.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with City Views
Guests recommend choosing a room with a city view for a wide cityscape panorama, especially for those attending events at the nearby Jakarta Convention Center and Gelora Bung Karno Stadium.
Consider the Lagoon Tower
Some guests found the rooms in the Lagoon Tower to be newer and fresher, potentially offering a more updated experience compared to the main tower.
Check for Room Upgrades
Some guests reported receiving unexpected room upgrades, so it might be worth inquiring about the possibility of an upgrade during check-in.
Explore Nearby Attractions
The hotel's proximity to Jakarta Convention Center, Gelora Bung Karno Stadium, and luxury brand malls makes it a great location for outdoor activities and shopping.
Be Mindful of Room Facilities
Several guests mentioned issues with room facilities, such as old infrastructure, dated furniture, and maintenance problems, so it's advisable to check the room condition before finalizing the booking.
Consider Transportation Options
Due to the hotel's location near the stadium, some guests found it challenging for taxis to locate the entrance, so it's recommended to plan transportation accordingly.
Enjoy the Breakfast Selection
The hotel offers an extensive breakfast, but it can get busy, so it's best to plan accordingly to avoid any inconvenience during peak times.
Take Advantage of the Tennis Courts
Guests appreciated the presence of tennis courts and coaching staff, making it an ideal choice for tennis enthusiasts.
Be Aware of Noise Levels
Some guests mentioned noise from events at the nearby stadium, so it's advisable to check for any scheduled events during the stay, especially for those seeking a tranquil environment.
Consider Room Maintenance
Several guests reported issues with room cleanliness, maintenance, and facilities, so it's important to communicate any concerns promptly to the hotel staff for resolution.
Location
What's nearby
- Jakarta Convention Center0.3 mi
- Gelora Bung Karno Stadium0.5 mi
- Pacific Place0.5 mi
- Plaza Senayan0.9 mi
- Senayan City Mall1 mi
- Thamrin City1.7 mi
- Grand Indonesia1.8 mi
- Plaza Indonesia1.9 mi
- Jalan Jaksa2.7 mi
- National Museum of Indonesia3 mi
- Kemang3 mi
- Monas3.2 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Sultan Hotel & Residence Jakarta
Low season | April |
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High season | August |
Average price (weeknight) | $83 |
When to book a room at The Sultan Hotel & Residence Jakarta
KAYAK's top tips for your stay at The Sultan Hotel & Residence Jakarta
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See most recommended stays in JakartaGood to know
Value for money | 7.6 |
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Distance to city center | 2.9 mi |
Nearest Airport | Jakarta Halim Perdana Kusuma |
Distance to airport | 6.6 mi |