Overview

The Sultan Hotel & Residence Jakarta

Jl. Gatot Subroto, Jakarta 10002, Indonesia
+62 215 703 600

$82+

Overall guest ratings

8.0/10 Good
Based on 1,307 reviews

Review highlights

  • 8.6
  • 8.4
  • 4.9
  • 4.6

Good to know

  • Pleasant hotel grounds

Nearby

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    About

    Set among a lush tropical garden, The Sultan Hotel offers luxurious rooms and impeccable service. Considered as an oasis in the city, the hotel provides easy access to major business buildings within walking distance. Jakarta Stock Exchange, Pacific Place, Citi Tower, Bapindo, the GKBI building, the Senayan stadium, and other local attractions such as international shopping malls and entertainment areas can be reached within a few minutes. In addition, guests are able to conveniently visit the Jakarta Convention Centre via the hotel’s air-conditioned walkway. Here, The Sultan Hotel offers 694 well-furnished rooms, including its exclusive floor. Facilities include the Golden Ballroom, a fitness center, a parking lot, and shopping arcade. Also experience the full array of delicious cuisine served at the hotel restaurant. If you are seeking a conveniently located hotel with full service, The Sultan Hotel is truly a perfect venue to stay in Jakarta.

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    The Sultan Hotel & Residence Jakarta

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Free parking
    • Free long-term parking
    • Playground
    • Designated smoking area
    • Smoking rooms available
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Towels
    • Soap and Shampoo Provided
    • Internet
    • Bicycle rental
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Babysitting or child care
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 1,289 reviews
    • 8.6 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 8.4 "Location is great."
      10.0 "Business sites within easy reach, said 100%."
    • 8.3 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 5.9 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 4.9 "Not very clean."
      3.5 "65% thought it was rather dirty."
      0.0 "Dirty pool, said 100%."
    • 4.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
    • 4.5 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 3.6 "Wellness & sports facilities were not very nice."
      3.3 "67% didn't like the fitness area."
    • 2.9 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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    Overall Rating

    7.3 Good
    Based on 77 reviews
    • 8.4 "Location is great."
    • 8.2 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 7.0 "Tasty food."
    • 5.6 "Rooms are ok."
    • 3.2 "Horrible vibe."

    Overall Rating

    6.9 Good
    Based on 90 reviews
    • 8.8 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
    • 8.6 "Location is great."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
    • 2.8 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."

    Overall Rating

    7.6 Good
    Based on 708 reviews
    • 8.6 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
    • 8.4 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.2 "Location is great."
      10.0 "Business sites within easy reach, said 100%."
    • 7.7 "High value."
      10.0 "100% were happy with the price of the breakfast."
    • 7.6 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 5.6 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
    • 4.9 "Not very clean."
    • 4.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      1.2 "88% thought the facilities needed updating."
    • 3.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 2.7 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Overall Rating

    7.3 Good
    Based on 412 reviews
    • 8.4 "Breakfast is good."
    • 8.1 "Location is great."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 5.8 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
    • 5.1 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.1 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
    • 2.5 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 2.1 "Horrible pool."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Pleasant hotel grounds"
    data provided by TrustYou

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