Leonardo Hotel Jerusalem

The hotel offers an excellent and exquisite selection of food, with a delicious breakfast and dinner. The dining area is efficiently run with a huge choice of items, and the hotel is in a great location near the major sites of East Jerusalem.

The hotel provides very clean rooms, a clean pool, and a pleasant and easy-to-get-around environment. However, some guests have mentioned poor soundproofing in the rooms, especially during peak season, and long waits for elevators in the mornings.

The hotel offers a parking facility for a nominal fee, and guests can park in the garage under the hotel for added convenience.

The staff is described as very helpful, friendly, and accommodating. The Customer Relations Manager, Yael Chazan, is particularly highlighted for going out of her way to ensure a good stay for guests.

The hotel is pleasant and easy to get around, with a great location near the major sites of East Jerusalem. However, guests have noted that during peak season in August, there may be poor soundproofing in the rooms and long waits for elevators in the mornings.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel's proximity to popular attractions like Calvary, Damascus Gate, and the Muslim Quarter makes it convenient for exploring the city. Plan your visit to coincide with the low season in March for a less crowded experience.

Families traveling with children can benefit from the hotel's kids club, indoor play area, and playground. Booking a family room ensures a comfortable and enjoyable stay for the little ones.

Some guests noted that the hotel can get crowded and noisy, especially during peak seasons. Requesting a room away from the elevators and dining areas can help ensure a peaceful stay.

While some guests praised the excellent and varied breakfast, others found the dining area crowded and the service slow. Consider exploring nearby dining options for a change of scenery.

Guests can unwind at the hotel's spa, outdoor pool, and sauna. Take advantage of these facilities for a relaxing experience after a day of sightseeing.

If you have dietary preferences, consider requesting vegan options in advance. Some guests were pleased with the accommodating staff who provided delicious vegan breakfasts.

While many guests found the rooms clean and comfortable, a few mentioned issues with cleanliness. It may be helpful to check the room upon arrival and report any concerns to the staff promptly.

The hotel offers a free airport shuttle, which can be convenient for guests arriving or departing from the airport. Inquire about the shuttle service when making your reservation.

Visiting during the low season in March can offer a more relaxed and enjoyable experience, with fewer crowds and potentially better service.