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Location Was Great No Elevator and Even though my room was non smoking the complete hotel and even the lobby stunk from smoke
The room was modern and clean. Breakfast selection was good. The price was reasonable. Breakfast room way too small and crowded with tables. Desk clerk on check-in was slow and kept leaving the desk to take care of other things. Check-in took about 45 minutes and there were only 2 people ahead of me. This hotel is very hard to find in the dark. It looks like you are getting back on I-49 instead of going to the hotel.
We enjoyed the quiet and cleanness of the place
The staff was friendly and helpfull the rooms were clean and smelled clean. Who would build a three floor hotel and not install elevators. The ice machine on the third floor didnt work. There was no ice machine on the second floor. You had to walk down three flights of stairs to fill your ice bucket. There is no one on housekeeping after day shift so dont ask for extra towells or pillows unless you want to brave the stairs again. The hall on the third floor got all the heat from the other two floors. There was no air conditioning in the hall so it was ninty degrees on the walk up the stairs. The air conditioner in the room was inadequate to overcome this floors heat buildup in the summer time
Breakfast was good, the staff was friendly. We needed a pet friendly location & this fit the bill.
This price was right and it was clean Needed fluffier pillows and should be 4 on the bed instead of only 3. 2 per person
Kayak was very bad! When you make a reservstion and the site glitches and it books you on wrong day they are very indifferent and dont care
The staff was very friendly. The price was reasonable. The location was good. By a lot of restaurants. The fact that there seemed to be quite a few people that were extended stay customers and roamed the parking lots smoking. I didn't feel extremely safe. The room advertised a microwave online but didn't have one in our room. The telephone in our room was plugged in but didn't work.
Microwave and fridge in room. News bathroom fixtures. Felt unsafe...people shouting outside my room. Flies in room upon arrival. No remote for TV. Had to go get....then call several times to get it to program correctly. They should have done this. Very difficult to access property.
Dirty sheets and pillow cases. Slow drains. Stained walls.
The location was about it First off the room head roaches secondly is not clean at all. Refrigerator leak all over the bottom of my luggage. Sink will not drain. The pillows or flat. The filters in the air conditioners look like they had wool sweaters on them. And upon leaving I informed the manager as to my complaint they didn't seem very interested in at all. I honestly felt that my room she been comped for the entire night they did return the $20 off of the bill but I didn't Phil compensated for my terrible stay. Also there was a dog next door that kept barking all night long I didn't get no sleep. My overall stay is very unsatisfactory to my liking.