Pros (+) It is close to the airport and has a shuttle.
Cons (-) The front desk staff at check in were rude, the towels were stained, and the light in the bathroom didn't work.
2 stars
Super 8 by Wyndham Juneau
Photos of Super 8 by Wyndham Juneau
Overview
Super 8 by Wyndham Juneau offers a comfortable setting when in Juneau. It also provides a BBQ/picnic area, an airport shuttle and a 24-hour reception.
A laundry service, a wake-up service and luggage storage are just some of the available services at the motel. It also provides a safe, meeting rooms and laundry facilities.
Equipped to ensure a comfortable stay, rooms at Super 8 by Wyndham Juneau have tea and coffee making facilities and a refrigerator. They are also equipped with a hair dryer, a microwave and cable/satellite channels.
The area surrounding the motel has a range of restaurants and cafés. University of Alaska Southeast is in close proximity to the property.
Latest deals for Super 8 by Wyndham Juneau
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Super 8 by Wyndham Juneau
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Shuttle service (free)
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Conditioner
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
General
- Family rooms
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
Parking and transportation
- Shuttle service (free)
- Parking
- Airport shuttle
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Ice skating
Reviews of Super 8 by Wyndham Juneau
7.9
Good
426 verified ratings
Wonderful
160
Very good
81
Good
62
Okay
34
Fair
28
Mediocre
20
Poor
41
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location near the airport and highways, as well as the good value for the price. However, many reviews highlighted issues with rude staff and poor service, along with some complaints about noise levels and outdated facilities.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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All reviews
Cons (-) THE HOTEL WAS CLOSED FOR RENOVATION
Pros (+) The hotel and the room at not the most clean and comfortable. But the whole experience could be improved if they get some personel with some social skills.
Cons (-) Location
Pros (+) Convenient location. Airport shuttle.
Cons (-) Worn out carpet. The sink didn't drain. No mini fridge or microwave.
Pros (+) Staff was helpful.
Cons (-) Felt old and not super clean. Beds were ok. I'll never stay there again.
Pros (+) Nothing. This is a truly terrible hotel.
Cons (-) Staff is rude and unprofessional. Waited for shuttle for over an hour while staff was lying to us on the phone saying he was in his way. Hotel is dirty. Triggered my wife's asthma. Staff appears to all be meth addicts. Avoid this place it is not worth it. Don't destroy your experience and impression of Juneau.
Pros (+) Run down , shabby. No ice machine Staff was a punk
Pros (+) location
Cons (-) Last year when we stayed it was dirty, rugs ripped, smelled, but it looked as if they were trying to clean it up--painting the walls and replacing the rugs. Yes, they painted the walls and replaced one carpet but it smelled, the rest of the rugs were filthy, towels shredded, tub dirty, bed dusty on top of headboard, drapes hanging of curtain rod, no grab bars to help on slippery tub. The safety do...
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Pros (+) Shuttle service is great! If the shuttle can't get you some where the hotel will ay for a taxi for you. Close to the airport
Cons (-) Had to help the elevator door close by hitting it and is a lower quality hotel at 150.00 plus a night
Cons (-) Didn't stay. Booked 2 rooms in February. Confirmed reservation a few days before and everything was good. Showed up and they had given one of our rooms to someone else. They had nothing else available and there was no way we could have 7 people I'm 1 room for 10 days. Will NOT stay or book rooms there again. Really poor service and management.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a convenient location close to the airport, a helpful free shuttle service, and clean comfortable rooms with a refrigerator and microwave.
What can I expect from the hotel's customer service?
The staff are friendly, helpful, and accommodating, providing excellent hospitality and going above and beyond to assist guests.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are comfortable, providing a good night's sleep, although some have found them to be firm.
Is parking available at the hotel?
The hotel offers parking, but some guests have mentioned that the parking area and walking to the lobby can be ice-covered, suggesting the need for ice melt.
What is the food quality like at the hotel?
The hotel provides a grab-and-go breakfast, but some guests have found the breakfast options to be limited and not suitable for specific dietary needs.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle Service
Many guests appreciated the free shuttle service to the airport and ferry terminal. It's a convenient and cost-effective way to travel around the area.
Consider Bringing Your Own Food
Some guests found the breakfast options limited, especially for those with dietary restrictions. Bringing your own food or exploring nearby dining options might be a good idea.
Check Room Amenities
While the rooms are generally comfortable, it's advisable to check for amenities like hair dryers and exhaust fans in the bathroom, as some guests found these lacking.
Be Mindful of Noise
A few guests mentioned noise disturbances from neighboring rooms. It might be helpful to pack earplugs or choose a quieter room location if you're a light sleeper.
Verify Smoking Policies
If you're a non-smoker, it's important to clarify the smoking policies with the hotel staff upon check-in to avoid any misunderstandings and additional charges.
Explore Nearby Attractions
The hotel's proximity to attractions like Glacier Gardens Rainforest Adventure and Mendenhall Glacier makes it a convenient base for sightseeing. Consider planning your itinerary around these nearby points of interest.
Request Early Check-In
If you have specific arrival time requirements, it's advisable to request early check-in in advance to ensure a smooth and convenient check-in process.
Double-Check Room Features
Some guests encountered issues with room features such as temperature control and TV functionality. It's recommended to double-check these upon arrival and request room changes if necessary.
Engage with Friendly Staff
Many guests highlighted the helpfulness and friendliness of the hotel staff. Engaging with them for local tips and recommendations can enhance your overall experience.
Location
2295 Trout Street, Juneau, AK 99801-8036
What's nearby
- Chapel by the Lake2.5 mi
- Alaskan Brewing Company3.2 mi
- Tolch Rock3.6 mi
- Mendenhall Glacier3.8 mi
- Nugget Falls4.6 mi
- Table Top Mountain5.7 mi
- Alaska Governor's Mansion7.3 mi
- Alaska State Capitol7.4 mi
- St. Nicholas Russian Orthodox Church7.4 mi
- Cathedral of the Nativity of the Blessed Virgin Mary7.5 mi
- Holy Trinity Church7.5 mi
- Mount Troy7.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Super 8 by Wyndham Juneau
Low season | December |
|---|---|
High season | August |
Average price (weeknight) | $144 |
Average price (weekend night) | $142 |
When to book a room at Super 8 by Wyndham Juneau
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Super 8 by Wyndham Juneau
FAQs when booking at Super 8 by Wyndham Juneau
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Value for money | 7.6 |
|---|---|
Distance to city center | 7.2 mi |
Nearest Airport | Juneau Intl |
Distance to airport | 0.7 mi |