I like the leg room. Coffee was so bad that it gave me stomach pain.
Cons: "Better business class seating, better food and in seat entertainment as it isn’t enjoyable watching movies on an iPhone."
Pros: "Alaska airlines staff from checking in to flying set the bar in service standards. I have never been disappointed with their professionalism and will continue to use their services exclusively when I can."
Cons: "Nothing."
Pros: "Nice quiet flight"
Cons: "Crew member attitude specifically regarding passengers in the emergency rows"
Pros: "This is always a quick flight. They usually only serve OJ and water, but the time goes by that it doesn’t matter!"
Cons: "Flight on time and not wait 30 min on the runway to get to a gate once landed"
Pros: "The crew were very professional and friendly. The comfort of the seating was great as well."
Pros: "Crew was very service oriented. Appreciate their constant offer of water."
Cons: "Someone should know how to make your entertainment system run on iPAD. I preloaded your system before boarding. However, even though I can access your menu, I can not play any movies. The crew tried to help but no one could figure out how to make it work on iPad."
Cons: "I didn’t know my seat on my 3rd flight and had to move 3 times"
Pros: "Flight crew was nice"
Cons: "They were careless with our suitcases. When we got to Vancouver, we were missing wheels on our suitcases. 2 wheels on my husband's and 1 on mine. It made it horrible to pull the suitcases."
Pros: "The crew was great. The pilots too."
Cons: "The audio and video at my seat did not work correctly."
Cons: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."
Cons: "During this trip all my flights got delayed and I was told that I could not get a hotel room and had to pay for myself."
Pros: "The crew was very friendly. The plane was very quiet (except for noisy crying babies)."
Cons: "Unless you can afford the higher priced "comfort class" or first class seats, the seating is very, very cramped on Delta's 757s. It's a good thing the flight was only 5+ hours (but that's not long enough to get any decent amount of sleep on this flight scheduled as a redeye)."
Pros: "The only thing I liked about the experience and flight was the Delta Sky Club"
Cons: "Everything"
Pros: "Seat was hard, not much foot space"
Cons: "My wife and Iasked for a snack, it was never delivered"
Pros: "Seating was fine"
Cons: "Did not have a wheelchair waiting for my wife when we arrived in LAX"
Pros: "Crew was friendly"
Cons: "An hour and a half late, terrible communication about scheduling"
Cons: "Even the baggage was quick (highly unusual for Columbus, Ohio)! Everything went smoothly."
Pros: "nice crew"
Cons: "terrible seat comfort, late departure due to airline’s booking problems"
The plane is old and really small. Crew was great
Pros: "The crew was clearly concerned with the covid rules, but just as concerned for passenger's needs. Outstanding performance in difficult circumstances."
Cons: "Drinks!"
Cons: "It sure what could have been better other than all bulkhead seats are terrible for taller people."
Pros: "the crew was amazing. Seats needs to be more comfortable."
Cons: "seat needs to be more comfortable."
Pros: "I was able to return home after my flight had been cancelled."
Cons: "While rebooking my flight from Phoenix the rebooking agent been yelling at me to pull my mask back after I was trying to answer her questions while trying talk over all the other customers. I feel that it was unnecessary and over done."
Pros: "Crew and pilot were great."
Cons: "The plane was absolutely PACKED during the peak of a global pandemic. Completely irresponsible to not have people spaced out by at least one seat."
Pros: "Nothing."
Cons: "When I arrived to check in at 5:48am for my 6:20am flight, I was treated very poorly. The lady at the counter asked me what time my flight was and I said 6:20 and right off the bat she was extremely rude and said that I missed the flight. I panicked internally and asked her how that was possible?! She said the cutoff was at 5:45am and I missed it. I asked if there were other flights available today or tomorrow and she said there was nothing she could do and that I had to call the booking company to see if they could book me. I wanted to cry because my friend had just dropped me off and I called to see if she was close enough to turn back. Luckily she hadn’t left yet. I called the booking company and they were able to book me a trip for the following day but they charged me an additional $100. I wish they had disclosed that we need to be there 45 minutes to an hour early otherwise you miss your flight. And it’s ridiculous that I had to pay an extra $100... financially it was stressful due to the covid 19 situation. I was extremely disappointed in how the lady at the check in counter at American Airlines treated me. She www extremely rude and I have never been spoken to in a way that made me feel attacked."
Cons: "There are too many announcements on the screen before you can start watching entertainment. It takes about 15 minutes."
Pros: "The staff at seatac airport were condescending and not helpful...traveling with a service dog and made to pay the pet fee and talked about me where I can over hearnthen in a manner that embarassed me"
Pros: "The food and the crew totally good"
Cons: "Maybe the toilets, need to be clean at least once in a flight"