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Pros: "Seat was not comfortable"

Cons: "Snacks could have been better"

Pros: "Yes, yes"
Cons: "No"

Pros: "The wine!"

Pros: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."
Cons: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."

Pros: "Of the three flights on my trip this was the best. At least the cabin crew on this leg was friendly"
Cons: "Pretty much everything. But at least the wifi worked and the flight attendants didnt act like we were a burden"

Pros: "Loved the new menu in1st. class."

Pros: "The flight attendants on all three of my flights were nice and helpful as well as all the employees at each airport I visited. The food was good and I had a great time."

Cons: "Me deaf. They not communicate me"

Pros: "Everything"
Cons: "My cabin bag has been misplaced and I siding receive the same."

Cons: "Plane was freezing!"

Pros: "Really was all good!!"

Pros: "Good timing"
Cons: "All went well"

Pros: "The stuardists were very nice and attentive"

Cons: "due to delays, switched to United"

Pros: "I like their new designed overhead lockers. Good job Alaska airlines for making this Practical change."
Cons: "Since Alaska airlines now has good overhead storage for everyone, why not begin loading with the window seats and then working toward the aisle for more efficient loading time?"

Cons: "The landing was like a beginners practice landing."

Pros: "Easy and simple."
Cons: "Waiting to be boarded."

Cons: "3 hours delay"

Cons: "Screens on the seat backs."

Cons: "My luggage is somewhere else and I have fishing trip tomorrow and no cloths to keep warm."

Pros: "Short and smooth"

Pros: "Comfort of the plane, especially compared to other airlines."
Cons: "I said hello to the stewardess upon boarding the plane and they were busy chatting about something on a cell phone. They never even acknowledged I spoke to them."

Pros: "Genially friendly atmosphere"

Cons: "45 minute delay due to fog"

Pros: "The fruit and cheese plate had a generous amount of cheese."

Pros: "Perfect all the way around"

Pros: "Extremely quick trip"
Cons: "The plane needs upgrading"

Pros: "Very professional atmosphere"

Cons: "both legs of my trip were canceled due to lack of pilots."

Pros: "Not so friendly attendants as the Seattle to Denver leg."
Cons: "Was told to keep my phone in 'Airplane' mode the entire trip. Short trip, maybe the attendants had too many duties to perform for a short trip."

Pros: "Great pilot and flight attendants. Very friendly and accommodating."

Pros: "TWO beverage trips -- how could I not be happy?"

Pros: "Arriving in Seattle my bag was waiting for me at the claim area. After 45+ years of flying around the world that was a first. But something happened before we took off. The gentleman in the seat in front of me had packed some oxygen bottles in his bags and a handler came onboard to address this. He was polite and very understanding that the man was meeting a cruise ship in Seattle and needed them as life support. The handler took an address from him and said he would take the bottles to Fedex near the airport and sent them to him. And the passenger could send him the money later! I thin k the handler's name was Bob. He needs a commendation foe going the extra mile for a passenger! Find him and buy him dinner."
Cons: "Having to get my seat assignment at the gate just increases my anxiety with the entire flying experience. Stop it. I get there 1.5 hours early to wait at the gate uncertain of weather I will be flying that day. As usual with all airlines seat comfort was non existent."

Pros: "Everything"
Cons: "Nothing"

Pros: "very friendly"

Pros: "I liked that we landed safely"
Cons: "They messed the names on our itinerary & were rude"

Pros: "$25 meal voucher. Helpful staff who made sure everyone made connecting flights or were rerouted"
Cons: "Repeated delays. 5+hrs in airport."

Cons: "Gate 11c."

Pros: "The promptness"
Cons: "Turbulence"

Cons: "need more space"

Pros: "and was stuck with emergency exit."

Pros: "Everything was right on schedule"
Cons: "Can't think of anything"

Cons: "Stewardess hated her job so it seemed"

Pros: "Comfortable"

Pros: "Way too hot on plane without anyersonal air gens. Then it was freezing after takeoff"

Cons: "Can't believe you charge for the internet!"

Cons: "I didn't get a blanket or pillow"

Pros: "Smoothly"
Cons: "Food"

Cons: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"

Pros: "Amazing"
Cons: "Nothing"

Cons: "It was fabulous as always! Thank you. I love Delta!"

Pros: "Great seat and always on time."

Pros: "The cabin was to warm"
Cons: "The cabin was to warm"

Cons: "Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open."

Pros: "Everything! Thank you"
Cons: "Nothing. Thanks"

Cons: "Food really bad on both segments."

Pros: "The crew was amazing."
Cons: "Cleanliness"

Cons: "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."

Pros: "Nothing"
Cons: "Nothing"

Pros: "Seat was decent and only a $10 upgrade. Worth it!"
Cons: "Wasn’t clear what boarding group was up. I don’t usually fly delta so maybe I’m just not used to the system but something on the video screen at the gate saying where they were in boarding would have helped. I wasn’t the only one that seemed lost."

Cons: "Departure delayed by 1hr30"

Cons: "N-S"

Pros: "The food was improved and the seat was comfortable."

Pros: "Super friendly staf, big enough seat, good enough food, enough room for luggage."
Cons: "Seat was smaller than EVA and food not quite as good."

Pros: "."

Cons: "Did not serve the food we asked Limited choice of movies"

Pros: "I loved flying delta comfort. I’m going to do it more often."

Pros: "Thanks for being so kind to me and my musical instrument. It’s how I make a living and your staff allowed me to keep it safe! I’m a huge fan!!"
Cons: "I didn’t like this question!! You guys are great!!"

Cons: "Old cramped untidy and limited drink service"

Pros: "Nothing"
Cons: "Multilpe delays"

Pros: "This was our first time flying Delta and it was a very pleasurable experience. Boarding was very straight forward and the seats allocated comfortable. A surprise for us was being asked if we would like to move seats from the back of the aircraft to Comfort Economy (we think it was to do with weight balance! but appreciated very much none the less). The flight attendants were very professional and helpful, as you would hope all attendants on all airlines would be. We'd gladly fly Delta again anytime."

Pros: "Great"
Cons: "Too many announcements"

Cons: "Delta"

Pros: "Alaska Airlines is way overpriced and way less comfortable than Delta. I’m a Delta loyalist forever now!"
Cons: "Nothing."

Pros: "Nothing really"
Cons: "Flight delay further to the 30 minutes additional 20 min due to crew being not there"

Cons: "We waited 3 hours for the tarmac in Seattle On Christmas"

Pros: "Makes all the difference to have Flight attendants and pilots all wonderful. Gratefully, ~Elana"

Cons: "Too crowded."

Cons: "No drink or snack service. No trash pick up. No option to purchase or rent headphones"

Pros: "Fast and efficient boarding again! Most impressed!"

Pros: "everything was very nice"

Cons: "As a Platinum AFK/KLM Skyteam member I was NOT allowed to use the Delta Lounge. On the flight the meal choice was poor and the staff were not really geared to serving regular clients. The movie choice was poor. I expected better!"

Pros: "Enjoyed food and movies.Woul"
Cons: "Would like more comedy or romance movies. Becky"

Cons: "Late and missed my international connection"

Pros: "Free entertainment and free food was unexpected and very welcomed, especially given the trend of charging for more and more features."

Cons: "*Again, my first choice of main off the menu, in Delta One, had run out. *Not a fan of the Delta One seats."

Pros: "Availability of flight. Quick flight, on time. Signage at PDX is good. Easy to find where you need to be"
Cons: "Layover, confusing mob line at checkin."

Pros: "Getting to China, albeit two days late."
Cons: "The fact that the lack of knowledge regarding international travel visas by the counter staff and supervisor meant that two days of the vacation were lost. Upon arrival in China the 144 hour travel visa was granted with no problem within minutes, but the U.S. staff was completely befuddled by the possibility. The interrogation was completely stressful and resulted in a reschedule of the original flight and during the second attempt at flying even an email from the U.S. consulate with a link to the Shanghai/Chinese government immigration site was deemed "not official enough". i will be expecting proper compensation. I was once given an $850 travel voucher for voluntarily giving up my seat, and was flown first class to Hawaii, given 4 star accomodation and then flown first class on to China within 48 hours. This was an involuntary bump from our chosen flight time, all because of a lack of knowledge about current visa regulations and international law on the part of the check in staff. We have been loyal Delta users for over 15 years, and this was the biggest blunder ever. Also humiliating and extremely frustrating, stressful and a big problem with fulfilling our travel plans between son and father."

Pros: "Clean & modern aircraft Comfortable seat Proactive customer service"
Cons: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"

Pros: "Very friendly and helpful staff."

Pros: "Fast boarding, everyone nice."
Cons: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."

Pros: "This was a first! The flight attendant (sorry I didn't catch his name) was very attentive and assisted us in first class as needed. He actually addressed us by our name and that made me feel like I was not just a passenger!"

Pros: "Very attentative."

Cons: "Aircraft was smelling bad! Hygiene is the key"

Pros: "Helpful staff. Never felt rushed if I had a question. The special meal (VLML) was excellent. Tasty, filling and nutritious Plenty of foot room in economy."

Pros: "Nothing. Delta sucks!"
Cons: "Poor management prior boarding"

Cons: "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."

Pros: "Fast efficient boarding, on time arrival"
Cons: "Entertainment system glitch caused it to keep rebooting."