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Cons. Our car broke down on I-94E so we had to get a room for the night. The next day when we asked to store our luggage for a few hours while we were waiting for our car to be ready the front desk attendant seemed put out. Also we didn't realize the checkout time was 11:00 and someone knocked on our door with a rude comment. It would have been just as easy to politely notify us and acknowledge that we were rushing as fast as we could to get out of the room. Perhaps more training is needed to better understand the difficult circumstances their guests may be dealing with. We had a very difficult 24 hours and they didn't make it any better.
Pros. Room was clean, staff was friendly
Cons. Continental breakfast could have been better
Pros. Loved the room, friendly staff.
Cons. The woman running breakfast had no clue. When we got there, there were no hot entrees. I asked if we could have some more scrambled eggs, and she explained that there had been a rush, and it would be a small wait. Fine - until I looked around for something else to eat. No fruit, no knives, no milk, no oatmeal. The trash was overflowing. And in the middle of it was this woman asking everyone who came in if she could help them, then explaining that she couldn't.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel is mostly clean, but some have reported issues such as dirty rooms, unpleasant odors, and cleanliness concerns in the pool and hot tub areas.
What are the common concerns about the beds?
Several guests have expressed dissatisfaction with the beds, mentioning discomfort, squeaking, and saggy mattresses.
Is the hotel pet-friendly?
Yes, the hotel is pet-friendly, and pets are allowed on request with applicable charges.
What are guests saying about the breakfast?
Guests have generally enjoyed the breakfast, mentioning delicious options and a good variety of food. However, some have expressed disappointment with specific items and the size of the breakfast room.
How is the staff at the hotel?
The staff has been described as friendly and accommodating by many guests. However, some have reported instances of rudeness and unhelpfulness.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer quieter periods, consider visiting in January, which is considered the low season. This could offer a more peaceful experience with potentially fewer crowds.
Check Nearby Attractions
The hotel is conveniently located near various attractions, such as the Kalamazoo State Hospital Water Tower and the Kalamazoo Institute of Arts. Take advantage of these nearby sights during your stay.
Verify Hot Tub Availability
Some guests were disappointed to find that the hot tubs were not available or not functioning properly. It's advisable to confirm the status of the hot tubs before booking if this is an important amenity for you.
Request Room Maintenance
If you encounter any issues with the room, such as loose tiles or other maintenance concerns, promptly report them to the staff. Guests noted that the staff were responsive and addressed reported issues efficiently.
Consider Noise Levels
Some guests mentioned noise disturbances, particularly on lower floors. If you are sensitive to noise, consider requesting a room on a higher floor to minimize potential disruptions.
Double-Check Room Amenities
Confirm the availability of specific room amenities like a refrigerator and microwave if these are essential for your stay. Some guests were disappointed to find these amenities missing in their rooms.
Plan for Breakfast
Guests appreciated the breakfast offerings, particularly the waffle toppings. Plan to enjoy the complimentary breakfast and take advantage of the variety of options available.
Be Mindful of Cleanliness
While many guests praised the cleanliness of the hotel, some noted specific areas that could use improvement, such as the pool and the presence of ants. It's advisable to be mindful of these aspects during your stay.
Consider Booking Flexibility
Given the varied experiences with room quality, consider booking a room type that allows for cancellation or changes in case the initial room does not meet expectations.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | September |
Average price (weeknight) | $180 |
Average price (weekend night) | $145 |
Hampton Inn & Suites Kalamazoo/Oshtemo is located at 5059 South 9th Street, 5.7 miles from the center of Kalamazoo. Kalamazoo State Hospital Water Tower is the closest landmark to Hampton Inn & Suites Kalamazoo/Oshtemo.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hampton Inn & Suites Kalamazoo/Oshtemo.
Yes, Hampton Inn & Suites Kalamazoo/Oshtemo offers free Wi-Fi.
Yes, Hampton Inn & Suites Kalamazoo/Oshtemo offers free parking.
Hampton Inn & Suites Kalamazoo/Oshtemo is 6.5 miles from Kalamazoo Intl. Hampton Inn & Suites Kalamazoo/Oshtemo is 44.8 miles from Grand Rapids Gerald R. Ford Intl.
Yes, Hampton Inn & Suites Kalamazoo/Oshtemo has a pool onsite.
KAYAK scours the web for all room deals available at Hampton Inn & Suites Kalamazoo/Oshtemo in Kalamazoo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hampton Inn & Suites Kalamazoo/Oshtemo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hampton Inn & Suites Kalamazoo/Oshtemo.
Value for money | 6.5 |
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Distance to city center |