Hampton Inn & Suites Kalamazoo/Oshtemo

Guests have mentioned that the hotel is mostly clean, but some have reported issues such as dirty rooms, unpleasant odors, and cleanliness concerns in the pool and hot tub areas.

Several guests have expressed dissatisfaction with the beds, mentioning discomfort, squeaking, and saggy mattresses.

Yes, the hotel is pet-friendly, and pets are allowed on request with applicable charges.

Guests have generally enjoyed the breakfast, mentioning delicious options and a good variety of food. However, some have expressed disappointment with specific items and the size of the breakfast room.

The staff has been described as friendly and accommodating by many guests. However, some have reported instances of rudeness and unhelpfulness.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer quieter periods, consider visiting in January, which is considered the low season. This could offer a more peaceful experience with potentially fewer crowds.

The hotel is conveniently located near various attractions, such as the Kalamazoo State Hospital Water Tower and the Kalamazoo Institute of Arts. Take advantage of these nearby sights during your stay.

Some guests were disappointed to find that the hot tubs were not available or not functioning properly. It's advisable to confirm the status of the hot tubs before booking if this is an important amenity for you.

If you encounter any issues with the room, such as loose tiles or other maintenance concerns, promptly report them to the staff. Guests noted that the staff were responsive and addressed reported issues efficiently.

Some guests mentioned noise disturbances, particularly on lower floors. If you are sensitive to noise, consider requesting a room on a higher floor to minimize potential disruptions.

Confirm the availability of specific room amenities like a refrigerator and microwave if these are essential for your stay. Some guests were disappointed to find these amenities missing in their rooms.

Guests appreciated the breakfast offerings, particularly the waffle toppings. Plan to enjoy the complimentary breakfast and take advantage of the variety of options available.

While many guests praised the cleanliness of the hotel, some noted specific areas that could use improvement, such as the pool and the presence of ants. It's advisable to be mindful of these aspects during your stay.

Given the varied experiences with room quality, consider booking a room type that allows for cancellation or changes in case the initial room does not meet expectations.