Holiday Inn & Suites Kalamazoo West By IHG

The hotel offers a clean and easily accessible environment, with spacious rooms and a beautiful lobby. Additionally, it provides a convenient location and a modern decor with comfortable beds and plenty of seating.

The staff is known for treating guests well and providing a fabulous breakfast. However, there have been some concerns about unfriendly staff and maintenance issues.

The hotel offers clean and easy parking, but some guests have mentioned that the driveway up to the hotel looked desolate.

The hotel is ideal for a visit in November, during the low season, or in May, the high season.

The hotel provides comfortable beds, but some guests have mentioned that the rooms were too cold and that the bathroom walls were dirty.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests were disappointed to find the pool closed during their stay. It's advisable to check with the hotel about the pool's operational status before booking if this amenity is important to you.

The hotel's proximity to attractions like Kalamazoo State Hospital Water Tower and Waldo Stadium makes it a convenient choice for those interested in exploring the area. Plan your visit to coincide with events at these locations for added enjoyment.

Despite some guests being informed that breakfast was included, they found out upon arrival that it was not. It's advisable to double-check the breakfast inclusions at the time of booking to avoid any surprises.

A few guests reported issues with room cleanliness and maintenance, such as dirty bathrooms and broken amenities. If you encounter any such problems, promptly request a room change or maintenance to ensure a comfortable stay.

May is highlighted as the high season, so if you prefer a quieter and potentially more affordable stay, consider visiting during the low season in November.

While the hotel has a restaurant and bar, some guests found the prices high and the breakfast disappointing. Consider exploring nearby dining options for a more satisfying culinary experience.

If you require specific accessibility features, it's recommended to inquire directly with the hotel about the availability of facilities such as roll-in showers and elevator access to ensure they meet your needs.

Some guests were disappointed by the lack of complimentary breakfast and the absence of certain amenities they expected based on online information. To avoid this, consider contacting the hotel directly to confirm any special offers or amenities before booking.

The hotel offers parking, but some guests found the driveway desolate. If you're driving, it's advisable to inquire about the parking facilities and any security measures in place.