Cinnamon Citadel Kandy
Photos of Cinnamon Citadel Kandy
Overview
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Amenities at Cinnamon Citadel Kandy
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
- Business center
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Garden view
- Interconnected room(s) available
- Lockers
- Mountain view
- Storage available
- River view
- Fireplace
- Seating area
- Slippers
- Telephone
- Carpeted
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
Things to do
- Board games/puzzles
- Darts
- Evening entertainment
- Table tennis
- Water sport facilities (on site)
- Hiking
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' outdoor play equipment
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Spa
- Pool towels
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Fitness
- Fitness center
Reviews of Cinnamon Citadel Kandy
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a beautiful location along the river, a peaceful and serene atmosphere, and a variety of amenities such as a spa, outdoor pool, and board games/puzzles for entertainment.
Is parking available at the hotel?
Yes, the hotel offers free parking as well as secured and valet parking options for guests' convenience.
How is the food quality at the hotel?
Guests have enjoyed authentic Sri Lankan breakfasts, a wonderful buffet, and great meals with a variety of options. However, some guests have mentioned that the food quality was not adequate and that the buffet spread could have been better during lunch.
What can guests expect in terms of cleanliness and customer service?
The hotel provides attentive staff, clean and spacious rooms, and excellent facilities. However, some guests have experienced slow room service and a slightly slow check-in process.
When is the best time to visit the hotel?
The high season is in August, offering a great time to experience the hotel's beautiful location and amenities. However, guests should be aware that the low season is in July.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a River View
Guests highly recommend choosing a room with a view of the river for a peaceful and serene experience.
Be Prepared for Mosquitoes
Due to the hotel's proximity to the water, be aware that there may be midges and mosquitoes, so it's advisable to bring insect repellent.
Consider Transportation
While the hotel's location offers a peaceful setting, it's slightly away from the central area of Kandy, so consider transportation options for exploring the city.
Check for Noise Levels
Some guests mentioned that the hotel experienced noise disturbances, such as loud music from a DJ until 1 am, so it's advisable to inquire about potential noise issues during your stay.
Be Mindful of Room Selection
Some guests found certain rooms to be outdated and not up to the expected standard, so it may be beneficial to inquire about the modernity and condition of the rooms before booking.
Take Advantage of the Boat Ride
Guests enjoyed a boat ride on the river, which provided a lovely experience, especially in cool weather, making it a recommended activity to consider during the stay.
Consider Food Options
While the buffet breakfast received positive feedback, some guests found the food quality at the restaurant to be inadequate, so it may be worth exploring other dining options in the area.
Plan for Check-in and Check-out Time
Some guests experienced a slightly long process for check-in and check-out, so it's advisable to plan accordingly to avoid any inconvenience.
Be Prepared for Potential Noise
Some guests mentioned that the hotel experienced noise disturbances, such as loud music from a DJ until 1 am, so it's advisable to inquire about potential noise issues during your stay.
Inquire About Wheelchair Access
If wheelchair access is needed, it's advisable to inquire about the availability of elevators and accessible rooms to ensure a comfortable stay.
Location
What's nearby
- Bahiravokanda Vihara Buddha Statue0.8 mi
- Trinity College1 mi
- Kandy Clock Tower1.1 mi
- Maha Vishnu Temple1.3 mi
- Asgiriya Stadium1.3 mi
- Sri Dalada Maligawa1.4 mi
- Udawattakele1.4 mi
- National Hospital - Kandy1.4 mi
- Natha Devale1.4 mi
- Wales Park1.4 mi
- Bogambara Stadium1.4 mi
- Temple Of The Tooth1.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Cinnamon Citadel Kandy
Low season | April |
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High season | July |
Average price (weeknight) | $153 |
Average price (weekend night) | $126 |
When to book a room at Cinnamon Citadel Kandy
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Value for money | 7.9 |
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Distance to city center | 1.1 mi |