Cinnamon Citadel Kandy

The hotel offers a beautiful location along the river, a peaceful and serene atmosphere, and a variety of amenities such as a spa, outdoor pool, and board games/puzzles for entertainment.

Yes, the hotel offers free parking as well as secured and valet parking options for guests' convenience.

Guests have enjoyed authentic Sri Lankan breakfasts, a wonderful buffet, and great meals with a variety of options. However, some guests have mentioned that the food quality was not adequate and that the buffet spread could have been better during lunch.

The hotel provides attentive staff, clean and spacious rooms, and excellent facilities. However, some guests have experienced slow room service and a slightly slow check-in process.

The high season is in August, offering a great time to experience the hotel's beautiful location and amenities. However, guests should be aware that the low season is in July.

Guests highly recommend choosing a room with a view of the river for a peaceful and serene experience.

Due to the hotel's proximity to the water, be aware that there may be midges and mosquitoes, so it's advisable to bring insect repellent.

While the hotel's location offers a peaceful setting, it's slightly away from the central area of Kandy, so consider transportation options for exploring the city.

Some guests mentioned that the hotel experienced noise disturbances, such as loud music from a DJ until 1 am, so it's advisable to inquire about potential noise issues during your stay.

Some guests found certain rooms to be outdated and not up to the expected standard, so it may be beneficial to inquire about the modernity and condition of the rooms before booking.

Guests enjoyed a boat ride on the river, which provided a lovely experience, especially in cool weather, making it a recommended activity to consider during the stay.

While the buffet breakfast received positive feedback, some guests found the food quality at the restaurant to be inadequate, so it may be worth exploring other dining options in the area.

Some guests experienced a slightly long process for check-in and check-out, so it's advisable to plan accordingly to avoid any inconvenience.

Some guests mentioned that the hotel experienced noise disturbances, such as loud music from a DJ until 1 am, so it's advisable to inquire about potential noise issues during your stay.

If wheelchair access is needed, it's advisable to inquire about the availability of elevators and accessible rooms to ensure a comfortable stay.