Crowne Plaza Kansas City Downtown, Kansas City Hotels from $199

Guest reviews

Based on 1,158 reviews

Bar and Beverages

9.3 "Incredible bar."

8.9 "Lovely bar service, according to 89%."

10.0 "100% thought beverage prices were a great value."

10.0 "Delicious alcoholic drinks, according to 100%."
Service

8.7 "Great service."

9.3 "93% found the staff to be very friendly."

8.2 "82% said the reception staff was great."

7.5 "75% thought the service was very professional."

8.9 "Lovely bar service, according to 89%."
Location

8.3 "Location is great."

10.0 "100% enjoyed the restaurants & bars nearby."

10.0 "City centre within easy reach, said 100%."

10.0 "Business sites within easy reach, said 100%."

9.2 "92% liked the proximity to shopping."
Breakfast

7.0 "Good breakfast."
Cleanliness

6.3 "Average cleanliness."

6.9 "Only 69% said rooms were clean enough."
WiFi

6.2 "Internet is average."
Value for money

4.9 "Value below average."
Amenities

4.7 "Bad amenities."

4.6 "54% thought the building wasn't nice."

1.3 "87% complained about the elevator."

1.8 "82% thought the facilities needed updating."
Pool

4.0 "Pool is below average."
Comfort

4.0 "Not very comfortable."

3.1 "69% said rooms were small."

2.7 "73% thought it was too noisy."

0.4 "96% criticized the small bathroom."

3.4 "Air conditioning was criticized by 66%."

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Based on 555 reviews

Service

8.6 "Great service."

9.2 "92% found the staff to be very friendly."

8.2 "82% said the reception staff was great."
Location

8.3 "Location is great."
Breakfast

7.1 "Good breakfast."
Cleanliness

5.5 "Average cleanliness."

6.5 "Only 65% said rooms were clean enough."
Vibe

5.1 "Vibe was decent."
Value for money

5.1 "Average value."
Room

5.1 "Rooms are ok."

6.5 "Only 65% said rooms were clean enough."

5.4 "Beds were acceptable for 54%."
Comfort

4.2 "Not very comfortable."

3.4 "66% said rooms were small."

2.8 "72% thought it was too noisy."

0.5 "95% criticized the small bathroom."
Amenities

4.2 "Bad amenities."

4.1 "59% thought the building wasn't nice."

4.7 "For 53%, the lobby entrance was sub-standard."

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Based on 405 reviews

Service

8.7 "Great service."

9.5 "95% found the staff to be very friendly."
Location

7.6 "Good location."
Breakfast

7.3 "Good breakfast."
Cleanliness

5.8 "Average cleanliness."

6.6 "Only 66% said rooms were clean enough."
Vibe

5.1 "Vibe was decent."

5.1 "51% considered the lobby entrance to be so-so."
Value for money

4.7 "Value below average."
Room

4.7 "Rooms are not good."

1.1 "89% complained about the bathroom."

2.6 "74% said rooms were small."

2.9 "For 71%, the rooms looked old."

1.1 "89% thought they were poorly maintained."

0.3 "97% criticized the small bathroom."

1.2 "88% found problems with the furniture."
Amenities

4.5 "Bad amenities."

4.4 "56% thought the building wasn't nice."
Pool

3.6 "Pool is below average."
Comfort

3.5 "Not very comfortable."

2.6 "74% said rooms were small."

2.5 "75% thought it was too noisy."

0.3 "97% criticized the small bathroom."

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Based on 104 reviews

Bar and Beverages

9.4 "Incredible bar."
Service

8.5 "Great service."
Location

8.3 "Location is great."
Cleanliness

5.6 "Average cleanliness."

6.2 "Only 62% said rooms were clean enough."
Value for money

5.1 "Average value."
Vibe

5.1 "Vibe was decent."
Room

5.0 "Rooms are ok."

4.8 "52% didn't like the uncomfortable beds."

1.2 "88% complained about the bathroom."
Amenities

4.7 "Bad amenities."

4.5 "55% thought the building wasn't nice."
Comfort

4.0 "Not very comfortable."

3.2 "68% thought it was too noisy."

4.8 "52% didn't like the uncomfortable beds."

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Based on 92 reviews

Service

8.9 "Great service."

9.4 "94% found the staff to be very friendly."
Location

8.0 "Location is great."
Cleanliness

6.4 "Average cleanliness."
Room

5.3 "Rooms are ok."
Comfort

3.7 "Not very comfortable."