Family Lodge Hatagoya Karuizawa

Rooms Make yourself at home in one of the 13 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access is available. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Conveniences include desks, and housekeeping is provided daily. Amenities This motel offers designated smoking areas. Property Location With a stay at Family Lodge Hatagoya Karuizawa in Karuizawa, you'll be within a 10-minute drive of Karuizawa Prince Shopping Plaza and Hiroshi Senju Museum. This motel is 2.6 mi (4.2 km) from Karuizawa Stone Church and 3.9 mi (6.2 km) from Kyu Karuizawa Ginza Dori. Check-In Checkin starts at 3:00 PM Checkin end at 11:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No elevators Cash deposit required Unicode Support true Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Masks are compulsory at the property Food service has been amended for enhanced safety