Kelsterbach Hotels

The reception area is well kept. Breakfast is included. Nice Breakfast choices.

Hallway carpet is dirty. Room has stale smell. Toilet, bath tub tiles shower curtain and sink are dirty.

Clean, comfortable, excellent breakfast. Would definitely choose Mercure again.

It's further away from the airport than you might think. They have a shuttle running regularly, but it takes about 15 minutes.

The boss jack is a wonderful person, and friendly.

The location and value is excellent if you have a car and are flying out of FRA. Breakfast was very good and the pool and exercise facilities were a nice touch.

Very clean place and great stuff! They even allowed me to check in earlier for no extra fee.

The location is great if you are in and out of the airport. Otherwise you will have to walk for a good 20 minutes to the nearest train station. The rooms are not the biggest, but for the money I paid it is more than enough.

Location for the purpose

Website information outdated, hotel is far less nice, room is too small, everything was too old, renovation poorly done. Room/cleaning service needs much more training

The Wifi network didn't work.

reception for Automechanika guests, excellent food

brekfast price is too expensive, problems with our booking

1.There was a good chice at the breakfast buffet,

1.One pillow on the beds,not enoug!.2. The compilimentary water in our room was never replaced during our 3 night stay.3 The fruit salad was not fresh at breakfast, it was tinned which was disappointing.

Late check in possibility, quiet room, good bed and breakfast. Friendly personnel at the reception and restaurant.

If you need an overnight in Frankfurt! This is the place!

The staff was great!!! It was very comfortable and affordable.

The breakfast was ok

The stuff was excellent and very nice, the rooms are very nice and clean. As being a smoker, it was great that you had a smokers rooms.

I liked everything

Outdoor pool/restaurant/bar

No beer other than German.

Location very convinient, efficient front desk

long waiting time to be served with meals in the evening

Great service, nice staff, easy reach, good parking facilitius, very quiet

The restaurant and bar menu and staff was great and very flexible, even with late guests.

The room (16) was of very poor comfort and - much important - was smelling extreemly bad. The hotel is showing 4* at the entry door, the room I got was not even 2* worth ! The price of 245 € is definitively too high, in special when some other guests were paying 125 € for the same.

Location and parking

quality of bed and pillows,cleanliness,bottled water in room

no extractor fan in toilet,coffee machine not working at reception at 8am 24/10/2010

It was very quite location, and in generally it was OK.

Internet access was terrible. If your wireless internet access can not be support well, then please arrange wired internet. I could not recommend your hotel due to the internet access.

The staff here is outstanding! They provided an early breakfast on a Saturday as well as called taxis to the airport at a reduced rate. Nice, peaceful neighborhood, perfect for taking a stroll thru the suburbs of Frankfurt.

It would have been nice to have wifi in the hotel, but wired internet in the rooms are fine.

Easy taxi ride from the airport, comfortable accommodation, close to local restaurants and city train, courteous staff, excellent breakfast.

everything was fine

wifi in the room nearly non-existing. worked only in the bathoorm and only when sitting on the toilet. I mean, sure where else would you need wifi. No shuttle to terminal 2.

Helpfulness of staff

Everybody was very nice, and especially the barkeeper I had a good night.

The location is great if you want value and an easy connection to the airport.

There are few restaurants close. Some are about 1k away...

Spacious rooms

1-The color of flooring and wall while accessing to the rooms.

Great location near my meeting in Frankfurt and excellent price of EUR 89- plus 15- for parking.

All was fine!

The price I chose was good, this would be the only thing I like best during my stay at the hotel.

the location was a little bit far away from airport and train station.

The staff was very helpful. The cab driver has guided me properly to search for the check-in counters in the international Airport.

The loneliness in the hotel when I checked-in made me a bit scarry. They have to improve breakfast. Moreover the location of the Hotel is in the Industrial Area, hence difficult to move around.

Clean, quiet room in quaint little town near Frankfurt Flughafen. Comfortable bed and good shower. Public transportation from airport to hotel. Nice restaurants and amenities nearby.

The bus trip from the airport is pretty straightforward, but a little confusing to find the right bus (it's regional bus #64) and it's a long trip with many stops. But the bus drivers were very kind.

Closeness to the city transport (bus, train) to Frankfurt;

The excellent service, care for the guests. This is a hystoric old mill, restaured and very homely made, in the middle of the nature. Comfortable rooms. Very good breakfast, always fresh.

Not so easy to find, needs more indications in the city

Decent hotel with a helpful staff

Just too bad they did not inform me in advance that the historic room I had reserved was not available as - apparently - the previous guests had decided to extend their stay. instead, I ended up in a non-descript basic room in the "new" wing. also. furniture (esp. tables) could do with a bit of cleaning in the restaurant..

Departing.

Your web site specifically stated 30 minutes of free use of lobby computer. this is not true. when shown info on web site front desk personnel told me to take it up with you directly. they demanded 5 euros for 15 minutes use of computer terminal. front desk staff was absolutely rude. wouldn't recommend this hotel to anyone.

Close too airport, and transport to airport from Hotel. Staff was kindly. Breakfast excellent.

Good staff, Quite location, very large room

Service oriented, Clean, good value and well organized, -well thought out details.

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