Basics
Accessibility and suitability
Laundry
Parking and transportation
Media and entertainment
Bathroom
Workspace
Dining
Health and safety
Services and conveniences
Family friendly
Pool
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers complimentary breakfast, clean rooms, and a convenient location for visiting Niagara Falls and High Mark Stadium.
Is parking available at the hotel?
Yes, the hotel provides free parking for guests.
How is the quality of the beds at the hotel?
Some guests found the beds uncomfortable and the rooms small, while others mentioned that the hotel was relatively clean and quiet.
What can guests expect from the hotel's food quality?
The breakfast is described as minimal and limited, with some guests expressing dissatisfaction with the options available.
How is the customer service at the hotel?
Guests have mentioned kind and friendly staff, but there were also reports of unprofessional behavior and rude encounters with the front desk.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, but some guests noted that charges may apply. If you're traveling with a pet, it's best to inquire about the specific pet policy and associated charges beforehand.
Plan Your Visit in Low Season
April is considered the low season, which could mean fewer crowds and potentially better rates. If you prefer a quieter atmosphere, this might be the ideal time to plan your visit.
Explore Nearby Attractions
The hotel is conveniently located near attractions such as Eberhardt Mansion, Adventure Landing, and Rich Marina, providing opportunities for nearby exploration and entertainment.
Check Room Amenities
Some guests were disappointed by the lack of a fridge and microwave in their rooms. If these amenities are important to you, it's advisable to confirm their availability before booking.
Be Mindful of Noise
Several guests mentioned noise disturbances from the street and other rooms. If you're sensitive to noise, consider requesting a room away from the street or in a quieter area of the hotel.
Inquire About Room Configuration
A few guests reported issues with receiving the bed configuration they had reserved. It's recommended to double-check your room configuration upon arrival to ensure it meets your expectations.
Consider Bringing Your Own Toiletries
While the hotel provides basic toiletries, some guests found them to be insufficient. If you have specific preferences, you may want to bring your own toiletries for a more comfortable stay.
Verify Breakfast Options
While breakfast is included, some guests found the options to be limited. If you have specific dietary preferences or requirements, it's advisable to inquire about the breakfast offerings in advance.
Be Aware of Housekeeping Issues
A few guests reported cleanliness and maintenance issues in their rooms, such as dirty carpets and malfunctioning amenities. It's recommended to communicate any concerns with the staff promptly to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
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High season | August |
Average price (weeknight) | $83 |
Average price (weekend night) | $135 |
Value for money | 6.3 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Buffalo |
Distance to airport | 8.3 mi |