Pros (+) Room was large and had a full kitchen. Beds were comfy and staff were friendly.
2 stars
Extended Stay America Select Suites - New Orleans - Airport
Photos of Extended Stay America Select Suites - New Orleans - Airport
Overview
This pet-friendly property is located in New Orleans and offers free Wi-Fi. It also features a 24-hour reception, laundry facilities and a safe.
There are a range of facilities on offer to those staying at Extended Stay America - New Orleans - Airport, including a vending machine and a lift.
Extended Stay America - New Orleans - Airport offers apartments equipped with a refrigerator, a microwave and a hair dryer.
The property provides a convenient base to discover Mercedes-Benz Superdome, Canal Street New Orleans and Bourbon Street, as well as everything the local area has to offer. New Orleans Botanical Garden, City Park and Ernest N Morial Convention Center are easily reached by car.
Latest deals for Extended Stay America Select Suites - New Orleans - Airport
Amenities at Extended Stay America Select Suites - New Orleans - Airport
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
Kitchen
- Kitchenware
- Stovetop
- Refrigerator
- Microwave
- Dining area
- Kitchen
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
General
- Family rooms
- Telephone
- Carpeted
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Wardrobe or closet
- Alarm clock
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Workspace
- Desk
Health and safety
- Safe
Services and conveniences
- 24hr front desk
Family friendly
- Complimentary breakfast
Reviews of Extended Stay America Select Suites - New Orleans - Airport
6.2
Okay
648 verified ratings
Wonderful
185
Very good
66
Good
70
Okay
57
Fair
66
Mediocre
47
Poor
157
Summary of reviews
Guests say
Guests appreciated the location of the hotel, being close to the airport and other amenities. However, they reported severe cleanliness issues, including dirty rooms, broken fixtures, and pest problems. The service was also criticized, with rude staff and inadequate responses to complaints. Overall, while the location was a plus, the negative aspects overshadowed the positives.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
6.5 out of 10
262 reviews
5.9 out of 10
274 reviews
4.5 out of 10
6 reviews
8.3 out of 10
2 reviews
All reviews
Pros (+) My husband and I wanted a relatively close to New Orleans without much fuss. It was clean. Staff was very friendly. It was easy to get on and off I-10. We would stay again. No frills! No fuss! Perfect for us!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers complimentary breakfast, free parking, and a pet-friendly environment. Additionally, the rooms are equipped with kitchen facilities, including a refrigerator, microwave, and kitchenware.
What can I expect from the cleanliness of the rooms?
While some guests have mentioned concerns about cleanliness, such as dirty bed sheets and a borderline filthy room, others have praised the clean and comfortable rooms with all the expected amenities.
Are there any concerns about the quality of the beds?
Some guests have reported very comfortable beds, while others have mentioned stains on the sheets and a musty smell in the rooms.
Is the hotel staff accommodating and friendly?
Guests have praised the extremely friendly and helpful staff, while a few have mentioned encountering rude and unprofessional behavior.
What is the breakfast like at the hotel?
While the hotel advertises complimentary breakfast, some guests have expressed disappointment, stating that the actual breakfast consisted of only coffee, muffins, and granola bars.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Inspection
Some guests reported cleanliness issues, so it may be beneficial to request a room inspection upon check-in to ensure a satisfactory level of cleanliness.
Consider Nearby Dining Options
The hotel is located near various dining options, including a local diner, providing convenient and enjoyable meal choices.
Check Room Amenities
Some guests mentioned that their rooms lacked certain amenities, such as a coffee maker or USB ports. It may be helpful to confirm the availability of specific amenities before arrival.
Verify Room Location
Some guests experienced noise issues, so it might be wise to inquire about room locations to avoid potential disturbances.
Confirm Breakfast Details
While the hotel advertises complimentary breakfast, some guests found the actual offerings to be limited. It's advisable to confirm the breakfast details to align expectations.
Address Deposit Concerns
Several guests mentioned issues with deposits, including unexpected charges and delays in refunds. It's recommended to clarify deposit policies and ensure prompt refunds.
Pet-Friendly Accommodations
The hotel allows pets, but some guests encountered challenges with pet-friendly rooms. It's advisable to confirm the room's suitability for pets before booking.
Consider Alternative Transportation
While the hotel offers free parking, some guests found the nearby area to be noisy. Considering alternative transportation options may be beneficial for noise-sensitive individuals.
Verify Check-in Location
Some guests experienced confusion with the check-in location, as the original booking was switched without their knowledge. It's recommended to verify the check-in location in advance.
Confirm Cancellation Policies
As cancellation and prepayment policies vary, it's important to confirm the specific policies related to the booked room to avoid any unexpected charges.
Location
2300 Veterans Boulevard, Kenner, LA 70062
What's nearby
- Esplanade Mall1.2 mi
- Susan Park1.6 mi
- Chateau Golf and Country Club1.8 mi
- Morgan Park2.3 mi
- Pontchartrain Center2.3 mi
- Rivertown Repertory Theatre2.4 mi
- Louisiana Wildlife Museum2.4 mi
- Treasure Chest Casino2.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Select Suites - New Orleans - Airport
Low season | October |
|---|---|
High season | December |
Average price (weeknight) | $115 |
Average price (weekend night) | $76 |
When to book a room at Extended Stay America Select Suites - New Orleans - Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Select Suites - New Orleans - Airport
FAQs when booking at Extended Stay America Select Suites - New Orleans - Airport
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See most recommended stays in KennerGood to know
Value for money | 6.4 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | New Orleans Louis Armstrong |
Distance to airport | 1.8 mi |
Everything you need to know for your stay in Kenner
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