Pros: Good amenities, especially the pool for the kid.
Cons: The beds we too firm
Cons: The bed and pillows were awful.
Pros: Staff welcoming & helpful. Room very clean, large & well equipped. Breakfast was a cut above any hotel hot breakfast buffet we've experienced. The cheese omelets were great, oatmeal with all the trimmings and good variety with something for everyone.
Pros: The staff had us in a very clean room quickly. We paid a bit more for a nicer place. Very comfortable beds.
Cons: Had a little trouble figuring out the HVAC.
Pros: My family stayed there the Friday night before we were to visit U of Akron. Rooms were clean and comfortable. Queen beds were nice. Doubles are just too small. Nice updated bathroom. Staff was friendly. Free bottled water at check-in. Breakfast was good with a nice selection. We all found something we wanted. Made our reservation through a third party with no problems. Convenient to U of Akron - just a short drive down Rt. 8 to get there. Also convenient to the Ohio Turnpike exit.
Cons: Very minor dislikes. Odd massaging shower heads provided either a stream of water like from a garden hose or a ring of water with absolutely no water in the center of the ring. Also, seating in the breakfast area was good for small business groups to collaborate around a common table while eating , but my family just wanted to watch TV while eating and the seating made that difficult.
The Hampton Inn Stow hotel is conveniently located between Akron and Cleveland, Ohio, with excellent access to major state highways. Designed to meet the needs of the business and the leisure traveler in Stow, Ohio, our hotel features 84 spacious rooms. Guests of the Hampton Inn Stow will enjoy our complimentary On the House hot breakfast, high-speed internet access, business center, indoor pool and fitness center. Spa rooms, a suite shop, meeting room and guest laundry are also available at our hotel. We love having you here in Ohio at the Hampton Inn Stow!
Pros: Room was spacious and comfortable and the staff was helpful and super friendly
Pros: Staff was outstanding. Very friendly and ccourteous.
Cons: The room had a broken sink plug and broken bathroom fan.
Pros: The location was ideal for where we were. Loved the suite feature.
Cons: The beds were AWFUL. The second worst hotel bed I've slept on. I think they know it's bad b/c they attempt to rectify it by putting a slim mattress pad over it, which helps little to none.
Pros: The staff was nice and the rooms were very nice
Pros: The hotel had a full kitchenette with a large fridge, sink, burner, and microwave. They also had glasses, silverware, plates, bowls, pots, pans. I like having the option to cook my own meals at a hotel. My 3 month old slept for 8 hours in their crib.
Cons: Because they had an ice maker in the large fridge, they did not have an ice machine so we had to wait to make ice. They also did not have a vending machine. Overall, the pros outweigh the cons of this hotel.
Pros: Spacious. Bed and pillows were very comfortable.
Cons: Bathrooms should be exhausted.
We have stayed there before and it was outstanding
Pros: The staff and the rooms
Cons: The maid came by at 0930. I asked her to return later as my wife was still in her nightgown. When we returned at 2100, nothing was done. She never returned.
Pros: Great staff and room was very nice. They have a home theater room and the lobby area is very comfortable and inviting. Hot tub and pool area was quiet and clean.
Pros: Very clean, comfortable, and the amenities were perfect.
Pros: Cleanliness, comfort
Cons: Had to call the front desk at 3:00 am because of noisy guests in a surrounding room. They were unsuccessful in getting them to be quiet, we had a sleepless night.
Pros: The breakfast, the kitchenette? The extremely welcomomg staff.
Cons: The carpet in our too , 238, was bumpy and needs to be replaced.
Stow Hotel Close to Akron & Cuyahoga Falls Welcomes You Ideally situated between Cleveland and Akron Ohio the Staybridge Suites Akron - Stow - Cuyahoga Falls features upscale extended stay accommodations in the Akron area with easy access to nearby attractions and businesses. Our indoor heated pool is the perfect spot to unwind and is open 24 hours Monday-Thursday and 7am-11pm Friday-Sunday. With over 1 400 sq. ft. of meeting space free high-speed Internet access and a 24-hour Business Center we know what you need for an extended stay in the Akron area. Guests of our pet friendly Stow OH hotel enjoy concerts at the Blossom Music Center touring Stan Hywet Hall & Gardens and shopping at nearby Mall. The Cuyahoga Valley National Park and Akron Zoo are less than eight miles away. The Brandywine Ski Resorts offer winter fun 17 miles away. During a visit to the Akron area hotel guests enjoy spacious suites featuring full kitchens and over-sized work spaces. Free laundry facilities a well-equipped Fitness Center an outdoor barbecue pavilion and a convenience store are also provided for your use. All guests of the Staybridge Suites Stow will enjoy our free breakfast buffet and may join us for complimentary Evening Social Receptions Monday - Wednesday evenings. Let us make your extended stay in Stow memorable. Discover our exceptional Stow OH hotel rates and make your reservations today. As of Jan 1 hotel is 100% smoke free.
Cons: I think the hotel could offer a little better breakfast than simply a continental breakfast when you consider what they charge for their rooms. i didn't know hotels still only offered continental breakfasts.
Pros: When on business I normally stay at the local generic Hampton Inn, but I decided to go upscale this trip. I was pleasantly surprised. The hotel is new, clean and sophisticated for a small town. Reminds me of a nice hotel in a metropolitan city. The price was a little bit more than a "Hampton Inn", but worth it. I would not recommend this hotel for families or kids. It is right in the heart of restaurants and bar scene in Kent. Would stay again if I have the chance.
Cons: As others have commented, the walls are thin and I could hear people in the hallway having discussions late at night.
Pros: Hotel staff were attentive to us the entire stay, which included welcoming a lot of wedding travelers. The hotel is fresh, new, and centrally located to Kent and KSU. I highly recommend it!
Pros: The staff are always very friendly and helpful. The renovations look good too!
Pros: Love everything about it. Room was beautiful, receptionist was incredibly friendly and nice. Breakfast was really good as well.
Pros: Clean rooms, pleasant staff, reasonably fast WiFi, good selection of breakfast foods, and good soundproofing. Slept soundly despite the surfeit of young children and tweens (but perhaps we were fortunate to be staying in the hotel with a surfeit of well-behaved families).
Cons: This is function of original design -- narrow corridors and tight turns on ground floor might make navigation difficult for some people.
Pros: the personnel at the front desk can often make or break your attitude about your stay. All people working at the front desk were friendly, Had can-do attitude's and showed obvious concern and respect towards their guests. A+
Cons: The only issue - a small one is that the bathroom light is too dark for women to apply make up without looking like ghouls. If this was my worst problem for the day I consider myself lucky.
Pros: Quiet setting but not isolated
Cons: Showing some age/wear. A VERY musty smell at the east end of the building ... definitely needs to be addressed
Pros: Good breakfast, the cinnamon rolls are outstanding. Pool was clean.
Cons: Really wish the breakfast would go later than 930, especially on a weekend
Pros: We travel from New York to Chicago by car often. We are always looking for a good, clean suite to stay where kids can swim as well. We found our forever mid-stop! Btw, hotel employee from the dining hall is one of the kindest person I met!
Pros: Breakfast variety
Cons: Couldn't find vending machine with water.
Pros: Best hotel we have ever stayed in in that area. We could not be happier. The room was pristine with plenty of we are home and great bedding. Lots of channels to pick from on TV, the bathroom was great. Staff also very friendly and helpful.
Cons: Bathroom light a bit dark for applying makeup. Jets in tub had mildew or grime on them - a bit of spritzed bleach or natural ingredients inWill do mildew remover from fuller brush would instantly clear it up.
Pros: real food at the breakfast. too many places have over chemical lized items for breakfast which have too many things that myself and other people are allergic to. They had real bacon with no chemicals and real oatmea with nuts and cinnamon and sugar it was
Pros: clean with comfy bed.
Cons: location was much further away than indicated!!!!
Pros: Breakfast was good
Cons: Room mirrors need cleaning. TV did not work well
The Holiday Inn Express chain of Hotels is always on my list to stay when I travel!
Pros: It is in an ideal location for our trip to Penna.so we have stayed here several times and have never been disappointed. The staff is very friendly and the Breakfast hit the Spot before we hit the road. Thanks Holiday Inn Express Streetsboro Ohio
We appreciated and used the free internet service and also appreciated the free parking. We always felt safe there no matter what time we returned to the hotel.
Pros: It is conveniently located right off I-80. The staff was helpful in telling us about local eateries. Our room was always clean, and the breakfasts were great. There was a variety of food for breakfast, and the area was always neat and clean.
The Best of Hotels in Streetsboro Ohio The Holiday Inn Express® & Suites Cleveland - Streetsboro offers a central location for business and leisure travelers. Located just off I-80 (Ohio Turnpike) at exit 187 where I-480E becomes OH-14E we're 33 miles from Cleveland Hopkins Airport (CLE) and 35 miles from Akron Canton Airport (CAK). Business guests know that our hotel's location in Streetsboro Ohio is within an 8-mile radius of corporate parks in Aurora Ravenna Hudson Kent and Twinsburg. Hiram College is just 14 miles away. Our facilities include a business center that features copy and print services as well as computer access. Our two meeting rooms total 1 500 sq ft of flexible event space. Hitachi Medical L'Oreal Parker Hannifin and TCP Inc. are close to our hotel's location. In Streetsboro Ohio our leisure guests appreciate being close to the state's best sights. They know we're just 24 miles from Cleveland restaurants and attractions. Families love exploring Hale Farm & Village a working farm or going on a scenic train ride in Cuyahoga Valley National Park. During the summer Twinsburg hosts the popular Twin Day Festival. Inventure Place and Geauga Lake are nearby as well. Guests of the Holiday Inn Express® Streetsboro enjoy a complimentary Express Start Breakfast Bar each morning. Our fitness center and heated indoor pool are great for keeping up a workout routine or relaxing. Book your room today!
Pros: I was a little bit leary going in because I had to pay extra for my breakfast to be included with our room rate. It was well worth the extra money paid, though. The breakfast was more than the standard hotel continental breakfast. They had several hot options to choose from plus a few cold breakfast options for tbose who like a lighter breakfast. The beds were comfortable and the rooms were a decent size. The staff was very friendly and helpful. I highly recommend this hotel for families or business.
Pros: Starbucks coffee for purchase!!!! This is always a plus
At Courtyard by Marriott Akron Stow hotel, you'll enjoy the experience of the newly styled, and fully renovated hotel. Open lobby and separate business library are available for the guests to enjoy! We offer 101 spacious guest rooms including our King Suite rooms. Our newly opened Bistro now serves breakfast and dinner daily and offers a wide variety of healthy choice meals, as well as a Starbucks onsite. If you are looking for a snack at anytime, visit our 24 hour Market. To maintain your healthy lifestyle visit our indoor pool, whirlpool or on-site fitness center at this hotel. We have 2 meeting rooms which can accommodate up to 40 people and offer on-site catering service.
The Hampton Inn & Suites Cleveland-Southeast/Streetsboro hotel is located off the Ohio Turnpike at Exit 187 in Streetsboro, Ohio off of Route 14 East. The hotel is 8 miles from Geague Lake Wild Water Kingdom, 11 miles northeast of Akron, Ohio and 35 miles from Cleveland. There are numerous businesses nearby this Cleveland are Hampton Inn & Suites hotel including Chrysler Corporation, Inland Corporation, Loreal and Alltel to name a few. Within ½ mile from the Hampton Inn & Suites hotel in Streetsboro, Ohio, guests can dine at Bob Evans, Brown Derby's Roadhouse, Rocknes Perkins, Applebee's and Ruby Tuesday. Amenities of the Streetsboro, Ohio Hampton Inn & Suites hotel include On the House breakfast featuring hot items, complimentary in-room high-speed internet, complimentary wireless access in all public area, complimentary premium movie channel, in-room coffeemakers, hair dryers, iron and ironing boards, a fitness center, a 24-business center, an indoor pool with whirlpool, guest laundry and meeting/banquet facilities. We love having you here at the Hampton Inn & Suites hotel in Streetsboro, Ohio.
Comfort and convenience blend seamlessly at Fairfield Inn & Suites Akron Stow. Our stylish hotel, located off of Route 8, features a spacious lobby area where guests can gather and unwind after a busy day in Akron. Head to our rooms and suites to pleasantly relax with plush bedding, crisp linens and fluffy pillows. Sit back and enjoy your favorite show with our Smart HDTVs, or stay productive using our well-lit desks and free Wi-Fi. Before heading out to work or explore the city, join us in the lobby for complimentary hot breakfast, then start your day visiting the Cuyahoga Valley National Park, the University of Akron or Kent State University. If you're visiting on business, you'll appreciate our intimate meeting space and close proximity to Allstate, Bridgestone and Matco Tool corporate offices. At Fairfield Inn & Suites Akron Stow, you’re our #1 priority. Ask us about The Fairfield 100% Guarantee ™, where we promise you'll be satisfied or we'll make it right. That's our commitment to you.
Pros: We enjoyed our stay. Great location, clean, comfortable room, lovely staff, breakfast was acceptable - Would definitely stay again I the future.
Pros: The staff were very understanding when our dog got out of our room and into the hallway.
Pros: The room was spacious and gave us all our space. The breakfast was convenient. Location was perfect since we planned visiting friends at the horse track an downtown Cleveland
Cons: The views from the room weren't enjoyable. The pool was dirty a lot of hair floating in it and it was chilly. I realize it was outside but was cool.
Loved the location and the staff were great!!!
Pros: The cleanliness and spacious rooms
Cons: The breakfast area should be bigger
TownePlace Suites by Marriott Streetsboro is conveniently located 35 minutes from Cleveland, 20 minutes from Akron and 20 minutes from Kent State University. Situated at Exit 187 of the Ohio Turnpike (I-80) and I-480/ Route 14, we offer easy access to Portage, Summit counties and Northeast Ohio! Built around the needs of the extended-stay traveler, our facilities and services are designed to accommodate your long term needs. We are also Pet Friendly! Let our staff exceed your expectations at the TownePlace Suites Cleveland-Streetsboro.
Cons: They charge me three times for my room and i travel to ohio for a funeral and the day of the funeral i came out to the guys cutting the grass and there was grass all over my car i had to go to the car wash before the funeral
Pros: Very clean, comfy, and remodeled. Excellent value for the price, I would stay here again.
The Streetsboro, OH Quality Inn hotel is off of the Ohio Turnpike, which is Interstate 80, between Akron, Cleveland and Youngstown. We are near Aurora Farms Premium Outlets, Blossom Music Center, Hiram College and University of Akron.
Pros: The hotel staff upon arriving and eventually having to leave were exceptional and professional. They handled my complaints promptly. Very nice!!!
Cons: Want to be fair: I'm not sure if they had a warning that they were under construction and remodeling when booking. When we arrived, the chemical/glue/dust was overwhelming and we could not stay. The A/C unit in the room had mold on the grate.
Pros: I did not like it at all.
Cons: It was damp and dirty and chilly. The covering was peeling off of the walls. The bathroom walls were all messed up. The jacuzzi tub in the room was too filthy to use. Ditto the 'indoor pool' and 'spa'. Cleanliness was questionable throughout.
Pros: Desk staff was very friendly and willing to offer suggestions for nearby restaurants. The morning breakfast menu was exceptional and delicious. Room was clean and comfortable!
Cons: Temperature in the Whirlpool was several degrees hotter than it comfortably needed to be and the pool was a couple degrees cooler than was comfortable.
Pros: clean comfortable. ample parking. very good breakfast, both hot and cold
Pros: Friendly front desk staff
Cons: Needs a renovation desperately. Chlorine issue with having to leave pool area. Kids in distress from the chemical. Very frightening
Pros: Nice staff, comfy beds, good breakfast, right off the interstate.
Pros: Staff, great room cleaning and comfy beds
Pros: The workers very nice and helpful! Great customer service!
Cons: The whirlpool tub in my room could have been better cleaned!
Pros: Bed were super soft, and located close to a lot of good stuff
Cons: AC didn't work, Bath tub could have been better, room not as big for price paid/ expected.
Pros: Nice clean room with comfortable bed.
Cons: There were too many punks running around the hotel common areas making cacophonous sounds where security should have settled them down, sent them back to their rooms or kicked them out of the hotel. It was impossibly to sleep in this environment.
Pros: The rooms were updated and beautiful. All of the staff was helpful. The breakfast was very good.
Cons: Maybe because of the holiday, I couldn't get a drainage problem with the tub resolved.
The Fairfield Inn & Suites in Streetsboro is conveniently located 30 minutes from Cleveland, 20 minutes from Akron and 20 minutes from Kent State University. Situated at Exit 187 of the Ohio Turnpike (I-80) and I-480/ Route 14, we offer easy access to Portage, Summit counties and Northeast Ohio! We offer complimentary hot breakfast, complimentary WIFI in all the guest rooms, a 24/7 Fitness center, and indoor pool and hot tub. At the Fairfield Inn & Suites Streetsboro, you’re our #1 priority. We promise you’ll be satisfied or we’ll make it right. That’s our commitment to you. Ask us about The Fairfield 100% Guarantee.™
Cons: 'Sales pitches' and disception from staff....promised tings like ice box/microwave not supplied:(
Cons: Someone came to are room about 3am and try getting in . Said someone renter her our room.
Cons: The ceiling began leaking with a slow drip that quickly escalated to a heavy stream of water. We had to evacuate the room at 12:30-1 AM and were put in a room in the smoking section. I wanted a refund and they directed me to management, with no luck yet.
Pros: The pool for the kids... however they use too much chlorine... way too much... my eyes burned just sitting in there.
Cons: I booked online and then when I got there they charged me extra and stated that the tax must be different... It shouldn't matter when my print out stated what the final amount was...
Pros: The price was affordable
Cons: Didn't have computer like advertise
Pros: It is clean. Nice mood setting colors. Wifi. Cable. Could use a better view out the window besides a parking lot, like a pond.
Cons: The water pipes are loud and can hear people Next door. Room could be wider. That you pay extra for a microwave.
Pros: It was over booked so I got a smoking room
Cons: The smoking room because the hotel was over booked
Pros: Our room was remodeled.
Cons: The first room we were assigned was already used and they had to change our room.
Pros: Weed smoking can be smelled in hall Staff wakes you up at 3am and at 9am Worse place to stay general manager lies about things he says and about matching prices
Cons: Weed smoking and noise all night next door
Pros: The staff were very friendly.
Cons: Heat wasn't working in our room, we had to sleep with our jackets on. I found an underware left from previous guest. Overall, it was a terrible experience I wish doesn't happen again.
Cons: Dirty. They double charged me. I payed cash and the. I was charged again. The towels were brown although they were supposed t be white They were like dishrags.
Cons: Unknown brown stains on mattress extra bedding brought up stained and with burn holes refrigerator stopped working and leaked ac didn't work correctly bad smell in room internet didn't work took an hour for computer to work to check in
Motel 6 Streetsboro OH is within 10 miles of the Aurora Farms Premium Outlets, the famous Wildwater Kingdom Water Park, Bolder Creek Golf Course, and Zip City! We have an indoor heated pool, a coin laundry, and truck parking onsite.
Pros: mostly clean, comfortable, great deal for the money.
Cons: shower liner was dirty with mildew, no toothpaste at the front desk.
Pros: Easy in, easy out, great price, a haven after almost having to sleep in a flooded tent. Clean, had everything we needed, and the kids didn't want to leave.
Cons: The sheets are a little coarse but not to the point it's a problem.
Pros: nice staff
Cons: a little hard to find
Travel simply and enjoy an easy stop on the road at the pet-friendly Econo Lodge hotel in Streetsboro, OH. We are near Hard Rock Rocksino Northfield Park, Wildwater Kingdom, Boulder Creek Golf Club, Aurora Farms Premium Outlets, Cuyahoga Valley National Park and Kent State University. Amenities include free WiFi, free parking, free Easy Starts continental breakfast, free coffee, copy and fax services. Guest rooms feature a hair dryer and TV-some rooms also have a coffee maker. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Limit of 1 20-lb. pet/room, USD10/night. Must be at least 21/older to rent room. Limited truck/bus parking-call hotel before booking reservation.
Pros: Location was perfect. They allowed pets. Other than that it was mediocre at best.
Cons: First room smelled so bad I changed rooms as soon as we opened the door. I don't think I have ever asked to change rooms before , it was so bad. The whole place had a bit of a moldy septic sort of smell, especially bathroom.
Pros: Room was comfortable, quiet, and clean. A.C. worked perfectly. Staff polite. Convenient to many stores, restaurants, and the interstate.
Pros: Location to a major highway.
Cons: The shower head didn't have much pressure, and the hot water in the shower was adjusted to a point where you barely had a warm shower.
Pros: The staff were truly wonderful! The complimentary breakfast was great, both days. The room was clean and comfortable! I would recommend this hotel to anyone.
Cons: Cannot possibly think of one thing at this time.
Pros: Staff was very friendly and helpful.
Cons: Bathrooms needed to be redone
Pros: location. ease of access. cleanliness of room and building. quiet. spacious room.
Cons: breakfast was bad news...crowded eating area; tables for four only, with one long table against the wall. Seniors in the room had trouble moving the heavy chairs. traffic flow around food items was awkward.
Pros: Great location. Easy off the highway, close to restaurants and shops. Had a good breakfast and a friendly staff.
Cons: Smelly! They put us on the smoking floor and couldn't move us. Very strong, nasty odors. We went to a local store to buy candles to try to mask the smell.Also building was old and needed repairs. Lacked TLC.
Cons: pool too rough on feet no hot tub sauna was down fur on curtain dust on top of head bed
I would stay here again. The price is right the breakfast is good and easy access to Kent State
Pros: It had a nice breakfast and beds were comfy. Bathroom looked a little worn but great hot water and water pressure.
Cons: Tiles on floor of bathroom needed replace as they were cracked and moved- and light in there struggled when first turned on but overall clean and decent food and price.
The breakfast was amazing, the location was good. I would defiantly stay there again.
Pros: The staff was helpful and friendly.
Cons: The drawers in our room kept sliding open. The sauna and game room were out of order.
DO NOT STAY!
Pros: Location is close to restaurants and easy drive to get where we needed to be.
Cons: Hotel was old, dirty, smelled, very smoky from cigarettes even in non-smoking room. Breakfast was horrible, even my kids didn't eat (and they love to eat)! Towels had lots small holes from being old too.
Cons: The bathroom wallpaper was coming down. The bathroom floor was dirty and had spots and also hair all over it. It looked like the started to clean it and then stopped. I can only imagine was the carpet was hiding. The whole place is in need of updating.
The Comfort Inn and Suites hotel in Streetsboro, OH will get you rested and ready for anything. Located off the Ohio Turnpike, nearby destinations include Rock and Roll Hall of Fame and Museum, Kent State University, Progressive Field, Boulder Creek Golf Club and FirstEnergy Stadium. Take advantage of amenities like free hot breakfast, free WiFi, indoor heated pool, guest laundry and a meeting room. Guest rooms include a coffee maker, hair dryer, iron and ironing board. Some rooms have a a hot tub. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. No Pets Allowed.
Cons: Shower head didn't work right. A/c unit barely worked. Dated interior and furniture. The free breakfast was weak.
But what do u expect for just under a $100. There are a few other hotels surrounding this one. I will probably try a different one if I stay in this area again .
Pros: We have been staying here for years when we come north to visit relatives. It is a very convenient location with knowlegeble staff and friendly maid service.
Cons: The hotel seemed to be understaffed at breakfast. They kept running out of food and coffee.
Conveniently located off Interstate 80 and 480, this Wingate by Wyndham Streetsboro/Cleveland Southeast is near Cleveland, Lake Rockwell, Cuyahoga Valley National Park, Geauga Lakes Wildwater Kingdom waterpark, Akron Zoo, Boulder Creek Golf Course, colleges, museums, shopping and many local restaurants. Ideal for both work and play, this smoke-free lodging offers complimentary breakfast, complimentary internet, fitness center, heated indoor pool, meeting and conference rooms, and business center with complimentary copy and fax services. There is no charge for children under 17 when staying with an adult. Guest room amenities include microwave, refrigerator, safe, HBO and newspaper. Suites and handicapped accessible rooms are also available.
Cons: I have a bogus charge that I need to take the time to try to get off my credit card. I have no idea what it is and did not cause any damage.
Cons: Heater knob would not work, lights burned out, terrible check in experience tried to recharge and gave us the wrong room
Pros: Customer service was great!
Pros: It was close to the college campus.
Cons: Accomodations were less than desirable.
Pros: Good location. Easy to find.
Cons: Staff was not professional. We came back to our room one afternoon. A couple doors down a room door was open and it looked like the room had been vacated. We layed down for a nap. When we awoke and left for dinner over 4 hours later that same room was still open. Being a housekeeping manager myself I understood what a security risk this was so I went in the room, collected the keys and secures the door behind me. I went to the front desk and explained the situation and they looked at me like I was from another planet. No thank you or anything. It rather rude.
The housekeeping staff wasn't any better. The day we departed I was trying to take our belongings downstairs to load. The items were heavy and bulky. The housekeepers were cleaning the last room on the end and just so happen to be taking a break. I was forced to squeeze through between the cart and the wall even though they could've moved their cart down a few feet as they saw I was struggling to get by each time. When I was force to brush against the cart they gave me a look like how dare I touch the cart. I was also thrown a back by the fact that they decided to take their break and smoke right there by the room. None of them were professional at all. The clothing they had on was definitely not appropriate for work. Granted this is not a 4 star property, it's the small details that can take this property from a 1 star to a 3 star. It's the over all impression. Consider uniforms for your staff (even if it's black slacks (not jeans) all black shoes and a polo shirt). Same thing with your front desk staff. Black slacks and a white button down shirt WITH a name tag! No one seemed to have a name tag. Do not allow your front desk staff to eat at the desk in view of the guests. Make them stand to the back to do that. Also being on a cell phone is not professional either. They are there for the guest and to assist them not converse with whomever on the phone.
Pros: There was nothing to like about this place. Desk clerk gave me 3 keys that didn't work for our doo. He followed me up the 3rd time with a key in his hand. I slide the one I had it didn't work again. He slide his it worked. My mother and I entered the room. There was one travel size pillow on both of the beds. The room had an odor to it. My mom is allergic to everything and when she was in there she started to have an asthma attack. We looked at each other and walked back down to the desk. Returned the key and refused to stay here.
Cons: Everything what to be disliked. I will never book a room here ever again. Most disgusting place ever
Cons: Black mold in bathroom, young adults on floor smoking recreational drugs, everything reeked of cigarette smoke my pillow I carry with me due to neck and spine issues now smells of cigarette smoke
Pros: Nice staff easy check in
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