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Perfect location for site-seeing Old room
The location, services, cleanliness, room amenities, features like snacks in the refrigerator, and the great courtesy of the personnel The location of the room that was assigned to me
Great location and friendly/helpful staff (a real plus in Ukraine:) If you are not too precious - it should be fine. I usually use apartments, but with no cell and early flight - best to get taxi from hotel at set rate at too early in the am. Rooms are old and worn. I heard some were renovated - but certainly not the one I was in.
The hotel is in heart of Kiev
Close to Buddha Bar Rooms are not clean and smells
no gym facilities was disappointing, otherwise, very nice
Staff was unbelievably great
The Staff are one of the most attentive and friendliest I encountered at a luxury Hotel in Europe. They definately know how to make a guest welcomed.
The staff is amazing and they actually walk you to your room and show you how everything works. The location is great and not far from all the sights. It as a First Class stay for sure as the rooms are awesome.
Rooms are stunning, Internet signals, beds, quite. Location is not that good to walk around. You would always need a taxi. Also, there was no bank office which would make it more convenient for guests. ATM gives only 2000 uah, there is only one machine there. Bar drinks are very expensive higher than what other 5 star hotels charge. Lobby is not good. Small and no working bar services. You must go to second floor for that !
We stayed only 1 day ,unfortunatly , but we confirm that really 5 star hotel, perfect breakfast, proffecional staff
I thought the staff was exceptional. The bar is flexible and willing to stay open a little later than the hours as long as you are generous. Clean rooms and you feel very safe here. First class treatment all the way.
Location, Staff and design of the room made for a perfect stay after an 18 hour flight from the US. Staff were both friendly and helpful. The Man at the desk pointed us to the New Years Eve Celebration. Room was spacious, quiet and very comfortable. Kiev was -12 C, and there was always plenty of hot water. The bathroom was floor heated which was a nice amenity in winter. Very well priced. Location is central to most attractions. Metro is only 150 meters away. No complaints
The location in the hystoric center of Kiev Rooms are small as well as the bathroom which has no relation to the price. Room was noisy because of its location close to the restaurant and conferance room above.
Very friendly staff, nice location in the old center, small hotel. TV was not working well, room a little bit small.
Staff was helpful Twice I had to complaint that there was no hot water for showering. Room was extremely small
Friendly staff, size of hotel and general design, breakfast buffet Accessibility because of poor state of road outside, insistence to pay for room in advance, which I refused to do.
The staff, the location and the breakfast. Small room.
I was upgraded! The room was small but beautifully decorated with lovely lighting The hotel is lovely but the prices are too high
The hotel has it has a great location, good security, breakfast is good, has cleaned up image by removing strip club. Beds are not that good, but no beds are good in Eastern Europe, also all of Ukraine uses central heat so fall in early spring rooms can be cold, but all hotels of be that way. Pool is smaller, but had to myself when I used it.
Nothing fancy but staff is nice, great location, and great value
Good value for money in great location
Location I did not find anything good there
The hotel doesn't correspond to that price which requests.
Central, cheap, very good breakfast, clean Very old bathroom and fornitures
Good hotel with superb location. They serve good breakfast also. The room price is too expensive altough the hotel is situated in the city center.
good location needs renovation, old communist system of 'key lady' on the floor, very cold in the rom - no heating worked during the stay, no help from the staff
Location, renovated room, new furniture. The bathroom is still Soviet-style.