St Augustine Apartment & Hotel

The breakfast at St Augustine Apart & Hotel is good and includes special diet menus upon request. However, some guests have mentioned that the breakfast options can take a lot of time to prepare.

The cleanliness of the rooms at St Augustine Apart & Hotel is outstanding, and the staff responds quickly to requests. However, some guests have mentioned that the mattress was not comfortable.

The staff at St Augustine Apart & Hotel are amazing, friendly, and often go out of their way to ensure guests are comfortable. However, some guests have mentioned that there were delays in service and that the evening meals took long to be served.

Yes, St Augustine Apart & Hotel is located in a serene environment with friendly and caring staff. However, some guests have mentioned that the approach to the property is a dirt track and unlit at night.

St Augustine Apart & Hotel offers free parking for guests, providing convenient access for those traveling by car.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or city view comes highly recommended.

May is considered the low season, which could mean fewer crowds and potentially better rates. However, it's essential to check the weather and any specific events happening during this time.

The hotel is conveniently located near several attractions, including the Old Parliament, Stade Amahoro, and the Kigali Genocide Memorial Centre, making it an ideal base for sightseeing.

Some guests found the mattresses uncomfortable, so it might be worth requesting additional bedding or mattress toppers for added comfort.

The hotel offers a range of services, including car rental, tour desk, and room service. Guests can also make use of the business center and concierge service for added convenience during their stay.

The hotel offers increased accessibility and features such as lowered sinks and roll-in showers, making it a suitable option for guests with mobility needs.

While the hotel provides complimentary breakfast and a restaurant, some guests found breakfast options limited and time-consuming. Exploring nearby dining alternatives could provide more variety.

Some guests noted that the approach to the property is a dirt track and unlit at night, so it's advisable to take precautions when arriving after dark.

Many guests praised the staff for their exceptional service and friendliness. Engaging with the staff for recommendations and assistance can enhance the overall experience.

The hotel offers airport shuttle services for an additional charge, which can provide a convenient and hassle-free way to reach the accommodation.